Skip to main content

Used 2020 Mercedes-Benz C-Class Consumer Reviews

4.4 out of 5 stars
36 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example
We have a limited number of reviews for the 2020 C-Class, so we've included reviews for other years of the C-Class since its last redesign.

Trending topics in reviews

Pros
Cons
5 out of 5 stars

My wife Benz

DC, 11/19/2021
updated 06/10/2022
2020 Mercedes-Benz C-Class C 300 2dr Convertible (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful

Fun car, responsive and quality built. We love the look and feel of Mercedes. Still a great car after 2 years & 10K miles.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

My First Mercedes

Kar in Texas, 05/06/2020
2020 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful

Formerly drove Jaguar S and Lincoln MKZ...Really enjoying THIS 2020 C 300

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2020 Mercedes-Benz C-Class for sale near you
3 of 34 listings
See all 34 listings

4 out of 5 stars

Almost perfect

John A, 06/23/2022
2019 Mercedes-Benz C-Class C 300 2dr Convertible (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful

Car needs a way to open trunk without the key fob or without being inside. zcommand dystem very difficult to master. Otherwise car does it all!! It will be 4 years old when replacement is introduced and will order one immediately. But don’t own this car without a warranty

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse

1 out of 5 stars

Bad suspension not comfortable

Louis, 07/04/2020
2020 Mercedes-Benz C-Class AMG C 63 S 4dr Sedan (4.0L 8cyl Turbo 9A)
15 of 28 people found this review helpful

This car feels as if you drive an army truck. The confort mode of the c43 sedan is the same at sport, the suspension is so stiff, beware. Not a car you want if you spend your days on the road

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
Report Abuse

3 out of 5 stars

Coarse engine and harsh AMG suspension

Andrew H, 05/17/2023
2020 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
5 of 10 people found this review helpful

The car is gorgeous. I got it for my wife and she loves its looks over the BMW 3 series and Audi A4 which she thought looked too plain and masculine. It has a striking and sporty exterior, especially with the black roof and trim paired with white color. The tan interior is light and airy and classy. Wired CarPlay is meh but I can live with it. But my wife isn’t a car person and only had an old Honda before.. The C300 drivetrain and suspension are incredibly unrefined. The coarse 4 cylinder engine sounds like pebbles and sand in a cement mixer. The AMG suspension crashes on any road imperfection and makes the car feel like it’s going to shake apart and break. My wife drives it so slowly in it because she thinks she’s going to damage her lovely car driving on lousy LA streets with the suspension crashing on ruts and potholes. Unless you’re on a glass smooth road with the music playing loudly, this car is a terrible driving experience.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
Report Abuse
Items per page:
5