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Used 2020 Mercedes-Benz C-Class Consumer Reviews

4.4 out of 5 stars
36 reviews

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We have a limited number of reviews for the 2020 C-Class, so we've included reviews for other years of the C-Class since its last redesign.

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Pros
Cons
3 out of 5 stars

Average cars

Marty Lombardi, 07/13/2021
2019 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
3 of 3 people found this review helpful

Very average cars for all that money. Have owed serval and tight inside. Reasonably reliable but costly to repair. .

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

A great tool to get you from A to B

Yiding Sun, 07/11/2019
2019 Mercedes-Benz C-Class AMG C 43 4dr Sedan AWD (3.0L 6cyl Turbo 9A)
15 of 22 people found this review helpful

The reason for us to get a car is as simple as a tool to transport you from A point to B point. At least that's what I thought. And the C43 is surely doing a pretty good job. I have been driving the car for half a year and I have to admit that my decision to choose the 43 instead of the 300 is probably the best choice I made in my life. The engine generating 385 hp is way more than enough for everyday you but holding a potential. I enjoy driving the car in back roads in Sport+ mode. There's barely any turbo lag and the steering feels better than the BMW 335i. Suspension is solid, a little bit stiff but you'll enjoy it. The building quality is slightly poor for the car. In the past 6 month, a front collision sensor and a power tailgate motor have been replaced. Strong wind got me a dent on the Speaker and also one speaker has been misplaced since I took delivery of the car. The interior just doesn't feel solid as it suppose to be. The material used in the standard spec can not be called as high quality. Gladly the optional leather upholstery and MB-Tex dash board was equipped on my car. So general feels nice. The tires were complained a lot. For a car with nearly 400 hp. A 225/245 width for the tires are a bit too narrow which caused the car to slide a lot on the dry roads. The so called AMG 4matic just can not let the driver feels as confident as the normal 4 matic in snowy or rainy conditions. Treat the car as the highest spec C Class, and you'll love it. If you want an actual AMG, get the CLA 45.

Safety
3 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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2020 Mercedes-Benz C-Class for sale near you
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2 out of 5 stars

"Best" Mercedes to own

ASnow, 10/26/2022
2020 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
6 of 8 people found this review helpful

Would I recommend this vehicle, no. I was told that this was the "best" vehicle to own in the Mercedes-Benz line up and that has definitely failed to be accurate. After about 8 months of owning the vehicle, I stated to have engine turn over issues. I would click the start/stop button and it would sometimes turn over and sometimes fail to do so. I was told that by service advisors and the service manager that nothing could be done if it did not happen in the dealership service center or in front of them. Although I had video footage of what the vehicle was doing. At one point while making a left hand turn on a flashing yellow, the accelerator failed mid turn, causing me to almost cause an accident while making the turn in front of an on coming vehicle at 5 mph. Pedestrians thought that I was doing it on purpose. I pulled over, turned the vehicle off and then back on. The accelerator worked fine after that. I took it back in and was told that there was no recalls or complaints, so they could not do anything about it. On 10/20/2022, I was driving down the freeway, when I went to accelerate and at that moment the vehicle began to stutter/shake uncontrollably. After that, any time the accelerator was pressed it would shutter/shake. My vehicle was towed to a dealership. Come to find out, cylinder one was coding. They found out that the fuel injector was stuck open. According to the service advisor, that issue was causing a misfire. I was told that they replaced the fuel injector and the spark plug. According to the vehicle report I was given, 1 reman injector, 4 TS spring F In, 1 spark plug, and there was a core return (not sure what that means).

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Excited purchase

Greg Metcalf, 05/31/2019
2019 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
10 of 15 people found this review helpful

Good value love the car. Rides good, love technology.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great car

Sam, 01/05/2020
2020 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
6 of 9 people found this review helpful

This is our first Mercedes Benz. We love the new gas mileage, the features and the performance. Great quality

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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