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Used 2015 Mercedes-Benz C-Class C 400 Sport 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo 7A) Consumer Reviews

3.6 out of 5 stars
14 reviews

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4 out of 5 stars

Owned the C400 for a year now

Matt, Campbellsville, KY, 02/03/2016
Mercedes-Benz C-Class C 400 Sport 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo 7A)
12 of 14 people found this review helpful

Almost at 15,000 miles and have owned the C400 for a year. From the beginning, I was hearing a strange small noise when changing into drive, reverse, and park but chalked it up as how it was built. Well 14,000 miles later, turns out my entire transmission and torque converter went out and never had proper bolts. Had it towed into the dealership and they ordered the parts from Germany. My SA told me the transmission was around $15,000.. hearing that I'll probably buy the extended warranty come 50k. Wasn't that mad, happy it was caught while under warranty. I was put into a 2016 C300 loaner for two weeks. What a POS that was. I've had C300 loaners several times over the last 8 years but after having a loaded bi-turbo C400, I would never consider owning anything less. So if you are deciding between C300 or C400/C450, I highly recommend paying the extra. Ever since a new transmission, car seems smoother than ever and would recommend to buy. Of course the navigation is STILL JUNK as Mercedes has been forever so I don't know what to tell you there besides everyone uses their smart phone anyway. I just paid for the navigation and multi media package for the larger screen w/ backup camera. But where the hell is Apple CarPlay? I see a YouTube video of a Benz sales man driving a 2015 C400 showing off Apple CarPlay yet it is not available still. Overall, good car so far despite a break down and tow. Good luck

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
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3 out of 5 stars

2015 Mercedes C400 4MATIC

James, Union City, NJ, 05/20/2019
Mercedes-Benz C-Class C 400 Sport 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo 7A)
4 of 4 people found this review helpful

I've owned this car for about 6 months now (purchased preowned in December 2018). Overall it's a very solid car, and I'm mostly happy with my purchase. I'm very passionate about cars, so I'll try to be concise in mentioning a few things that stand out: Looks - this car is beautiful inside and out. It looks amazing from any angle, and its design is what really sold me when I was comparing it against a 2015 335i xDrive. Performance - the 3.0L bi-turbo is a beast and will be quick enough for most. Having AWD really helps the car grip and put power down quickly and effectively. Ride - this is where I'm a bit disappointed. I live in the NYC metro area which is covered in potholes/broken pavement and the suspension tuning is downright harsh and unpleasant. Perhaps it's the AMG wheels/rims, but on anything other than perfectly paved roads, this thing is bumpy and jarring. Make sure you test drive it on some less than perfect roads to see if you can deal with how firm the ride is. Aside from the suspension, the transmission is not the finest performer either; I find it difficult to drive smoothly at low speeds - it is either lurching or sluggish (starts in 2nd gear from a stop). Maintenance - in the short time I've owned it I have not had any maintenance issues thus far. I did have 'Service A' performed at my local dealership, but will never do that again (over $400 for an oil change and new wipers). I'd find a local mechanic who specializes in German cars to save $$. Luxury - The car does not disappoint in this category; everything inside has premium, elegant finishes that are really aesthetically pleasing. The panoramic roof and aluminum Burmester speaker grills are nice touches, however the sound system itself is not great. It lacks woofers, so the subwoofers under the seats provide most of the bass which ends up sounding boomy and imprecise. Overall, this is a really nice car, but one that you will definitely have to adjust to if you're used to a more comfortable riding car (my previous car was a '09 Jetta SEL). If your priority is turning heads and taking advantage of all that power (329 HP, 354 lb/ft!), this may be the ride for you. But if you're looking for a smooth, comfortable luxury experience, I would look elsewhere.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

2015 C400 - Terrible fit & finish, Elec. Gremlins

chicagofan00, Montgomery, IL, 12/24/2014
updated 06/26/2016
Mercedes-Benz C-Class C 400 Sport 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo 7A)
12 of 17 people found this review helpful

I wanted to love this car, I really did, but after just 6 months of ownership I ended up getting rid of it as it was a headache dealing with the issues. The car itself is gorgeous and the performance is great. It goes down hill from there. The fit and finish both inside and out was terrible as the bumper never truly lined up properly even after being taken off and re-installed by the dealership. There were several creaks and rattles inside the vehicle after just a month of ownership. The dealership fixed it at first but several of them returned not long after the fix was applied...I suppose some of this could be blamed on having the 19 inch wheels and run flat tires which can provide for an unforgiving ride quality on poor road conditions (which I unfortunately have to deal with for a portion of my daily commute). The deal break though was the electronic gremlins I had with the active safety features. On several occasions I had issues with the Collision Prevention Assist feature which actually almost caused a couple of accidents itself as the system would fail completely, then disable traction control, as well as reduce engine power so that when pushing the gas pedal all the way down to the floor the car would barely even accelerate and there would be a couple of seconds delay before even begin to accelerate. If I needed to perform any kind of maneuver to avoid another vehicle or object I would have been in an accident due to this issue. The dealership was clueless as to what was causing the issue and so was MB in Germany. The dealership said they came up with a fix in their shop and applied it but I still encountered the issues and when trying to have it fixe again the dealership told me that the computer didn't even record the malfunction and therefore couldn't investigate any further since there were no software logs. After that I had enough and got rid of it as my family's safety is more important to me than what I had hoped for with this vehicle.

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Wonderful Car Last of the 6 cylinder

Emerson Boozer Guy, Grapevine, TX, 02/17/2021
updated 02/27/2025
Mercedes-Benz C-Class C 400 Sport 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo 7A)
2 of 2 people found this review helpful

Went a few hundred miles to fetch this car as a certified used car in 2019. With only 14,000 miles it was like new, and half price over new. And as compared to new C’s it had a 6, instead of new with a 4 banger. Wonderful electronics and back up camera. Very quick for Texas Highways, and gets 27mph in economy mode. 2 issues: I don’t like run flat tires and have replaced them and bought a spare, also the facia is low and has expensive chrome pieces very low which is easily damaged, no remedy except avoiding curbs and debris on the road. Still my wonderful daily driver, And even as a 2015 it has little advantages over our 2021 Lexus. The seat controls are on the door and easily assemble. When your car is unlocked you can open the fuel filler door without looking for the button on the dash to open it. Lastly the back up camera is very good as is the Burrmeister sound system. And accessing features is intuitive and much easier. With just under 50,000 miles I’ve had no repairs or replacements. Oil changes, filters and tires the only expenses. Lastly the twin turbo six is very fast. Another complaint I can’t get a trailer hitch for this particular C class. Still driving and should have mentioned as a pro, the 4 Matic all wheel drive is superior to other cars I own or have owed. With a snowy hilly driveway in Minnesota, other all wheel vehicles watched as I went up and down with no trouble. Still love it 3 year later and 65000 miles on it

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.88 out of 5 stars

The new paradigm in the sport compact class

6sptl, Antigo, WI, 12/31/2014
Mercedes-Benz C-Class C 400 Sport 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo 7A)
6 of 10 people found this review helpful

Aside from being more a little more expensive than the competition. This car is extraordinary. The interior and exterior design are spectacular. Many have complained about the display, but I bet no one complains about it after driving it, its precisely where it needs to be and the right size to operate all the myriad of functions the car offers while still maintaining an eye on the road. Comfort is extraordinary in the front and excellent in the back as log as the rear passenger is 6 foot or less. Power is prodigious on the 400. Handling on sport and sport plus is also excellent. Burmese audio system is among the best in the market regardless of price.

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