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Used 2002 Mercedes-Benz C-Class Sedan Consumer Reviews

4.2 out of 5 stars
124 reviews

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4.25 out of 5 stars

2002 320C Review

Jeannie19, 03/31/2004
2002 Mercedes-Benz C-Class C320 4dr Sedan (3.2L 6cyl 5A)
2 of 2 people found this review helpful

This is my second 2002 C Class. I bought a 2002 230C and traded it in 18 months later for the 320C. I enjoy driving the car and like the feel of the larger engine. I had a lot of lights blow out in my 230 and have not had that problem in the 320.

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1.75 out of 5 stars

Lemon or Orange

Alinago, 05/18/2004
2002 Mercedes-Benz C-Class C240 4dr Sedan (2.6L 6cyl 6M)
2 of 2 people found this review helpful

I have never, in my life, had a car as bad as this Benz....for over 3 yrs of ownership, my car has been in the "shop" more than I've driven it. As soon as it's fixed with one problem, 2 days later it has another. I've givin it plenty of chances...25 strikes, your OUT. So,the only option now is to say good buy to it forever.!

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3.88 out of 5 stars

Good First Timer Benz

Jesse, 06/24/2009
2002 Mercedes-Benz C-Class C240 4dr Sedan (2.6L 6cyl 6M)
2 of 2 people found this review helpful

I purchased my vehicle a four years ago from the authorized dealer. At the time, it was an authorized pre-owned vehicle with only 42K miles. The first year, I had no problems, but the following year, I had to replace two door handles. They literally broke off. I continue to deal with computer program glitches on an annual basis which the dealer has suggested I obtain an updated software from Germany. I have also had to replace the engine mounts shocks only after 80K miles! Mercedes were once known for their durability and QUALITY ABOVE ALL. It seems like too much plastic for a Mercedes. However, it is a fun vehicle to drive, turns on a dime and great first time Benz.

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3.63 out of 5 stars

The Service Manager is my best friend

ranbou, 05/08/2002
2002 Mercedes-Benz C-Class C320 4dr Sedan (3.2L 6cyl 5A)
2 of 2 people found this review helpful

I have had my C320 for 3 months and I have had 5 service visits. Items like windows and sunroofs not operating are one thing, but when the car stalls out on you 5 times in different traffic situations, it's time to move to another vehicle. Yesterday was the last straw. Driving around 70 on a packed Interstate, the engine lost power. From the fast lane, I have to negotiate to the shoulder of the road. It was a pretty hair-raising and frustrating experience. When I hit the shoulder, the engine perked up again and I was able to drive to the dealership. I am very disappointed and I will be getting rid of it ASAP. I expected more from MB.

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3.13 out of 5 stars

Oh Why?

my last benz, 03/03/2007
2002 Mercedes-Benz C-Class C240 4dr Sedan (2.6L 6cyl 6M)
2 of 2 people found this review helpful

Not even five thousand miles the fuel pump gives out. It's in the shop for a week. Then a month later the engine goes out completely. They say it was caused by metal shards in the fuel pump lines. All is good for the next six months then I open my garge door and the dam car is sitting in a pool of gas.

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