2025 Mazda CX-90 Consumer Reviews
Pricing
Mazda CX-90 Prem Plus Low Hybrid a lemon for us...
25+ visits to our dealer over 8 months and only 3300 miles on it as purchased new. We had every recall it had actually occur and got every one of these corrected at dealer through several visits. Big issue, 100% dead 12v battery in driveway. Over MANY visits, our dealer put in a 3rd new 12V starter battery since the new battery was still failing in only 3-4 weeks of use. Finally on 3rd battery, dealer and Mazda tech figured out the battery was being grossly undercharged due to a software issue. That finally got fixed at the expense of far too many returns to the dealer for this serious issue. After all of this, the loud and annoying low battery alert and dash warnings still continued to occur almost every day, even with sufficient driving done daily. Dealer said it was normal, ya, right. We had had enough of this Hybrid in only 8 months of ownership and we felt we could not depend upon it for a long trip and traded it in at a $10K loss for another make of vehicle that was gas-only. That gas only vehicle has performed flawlessly with zero returns to our dealer for anything. The 2025 Mazda CX-90s are again being recalled for many issues. This model should be avoided until Mazda figures out a lot of things it should have before releasing this new model in 2024. The CX-90 is sure to blemish what was a clean record in general for Mazda. The CX-90s are a dud, period! Avoid or flip a coin on any decent reliability, if you choose to get one! Also, consider that the much greater technical complexity of using a Hybrid over a gas only vehicle, may come at cost of reliability over time. While our gas-only SUV does not get the higher MPG that our CX-90 had, it was greatly worth getting a vehicle we could depend upon 100% of the time and know it would not let us down when we needed to rely on it.
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Not for families drives like an 85 beetle & fails
I was a Mazda fan for years, having owned multiple models, including the CX-5 and CX-9. Most recently, I had the CX-90 PHEV Premium Plus for 1.5 years. Initially, I was thrilled—the styling, luxurious interior, and the promise of PHEV efficiency made me feel like I had made a great choice. But over time, the cracks started to show—this vehicle is a case study in engineering misplaced priorities. Mazda Focused on Everything Families Don’t Need If you’re buying a three-row SUV for family use, ask yourself this: Do your passengers care about a double-wishbone suspension? Do they care that you’re “one with the car” while driving? Or do they care about comfort, space, reliability, and ease of ownership? Mazda prioritized “driving dynamics” over what actually matters to families, and in the end, they failed to deliver an SUV that works for real life. Safety is excellent (the only positive). Crash test ratings are strong, and that’s the only area where this SUV shines. Everything Else is a Problem: Cramped Third Row & Tight Cargo Space – Families need room for kids, luggage, and gear. The CX-90 fails miserably in providing functional space. Hard, Uncomfortable Seats for Long Trips – The seat cushions feel like stiff foam, making long trips a painful experience. Rough Ride & Heavy Steering – Instead of a smooth, family-friendly ride, Mazda created a stiff, jittery, uncomfortable drive that feels like a 1985 Volkswagen Beetle. An SUV That You Serve—Instead of It Serving You Mazda designed this vehicle like a high-maintenance luxury item rather than a functional SUV. The PHEV System Isn’t Worth It You must charge it daily for minimal fuel savings (at best, I saved about $1 per day on a 30-mile commute). If you don’t charge it, the fuel economy isn’t great—you’re carrying a heavy battery for no real benefit. Winter shrinks EV range to 17 miles, making the plug-in system even less useful. The electric motor sounds like a toy RC car—this SUV doesn’t feel refined or premium. Tires Wear Out Too Fast Due to the extra weight from the battery, tires wear faster than usual. You’ll be replacing tires sooner than expected, wiping out any fuel savings. Mazda’s Dealer Network is Limited Nearest Mazda service centers are often an hour away—that’s a problem if you need repairs. Most parts come from Japan, meaning longer wait times for replacements. Even under warranty, you’ll waste time and money traveling for service. 10 Recalls in 1.5 Years—and Counting My CX-90 never failed on me, but it had 10 recalls in just 18 months. Software updates will continue—because that’s how software works. Power loss while driving was a real issue (recall issued, but more could come). Driving Experience: The Worst of Both Worlds Mazda wanted to blend sportiness with family practicality, but instead, they failed at both. Drives Like a 1985 Volkswagen Beetle – You feel every bump, crack, and imperfection in the road. The suspension is stiff, the ride is harsh, and the steering is heavier than it should be. Cruise Control is Jumpy – Lower gears feel jerky and unrefined, like a manual transmission driven by a beginner. Not Fun, Not Comfortable – If you want a sporty drive, this isn't it. If you want a family SUV, this isn’t it either. Hidden Costs: What Mazda Won’t Tell You EV & PHEV Registration Fees – In some states, PHEVs have extra registration fees to offset lost gas tax revenue. Higher Electricity Costs = No Real Savings – At $2.50/gal gas, the savings are nearly wiped out. Insurance & Repairs Will Be Expensive – This is a low-production vehicle with imported parts. If you plan to keep it long-term, expect repair costs to be high. Final Verdict: Don’t Waste Your Hard-Earned Money on This Gimmick If you’re looking for a reliable family SUV, look elsewhere. Yes, it’s safe. Yes, it looks nice. But it’s unreliable. It’s cramped. It’s uncomfortable. It prioritizes engineering gimmicks over real-world usability. This vehicle is Mazda’s attempt at proving they can build an over-engineered SUV—but they forgot about the people actually buying it. Don’t waste your time and money. There are better SUVs out there that actually serve families, not just look good in marketing materials. Whatever you do, if you have a family, DO NOT buy the CX-90 on either versions
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- 3.3 Turbo Preferred 4dr SUVMSRP: $42,99569 mi away
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- 3.3 Turbo Preferred 4dr SUVMSRP: $43,22069 mi away
2024 CX90
this is a best in class vehicle. Drives great ,has features SUV's costing tens of thousands more dont have. Great job Mazda!!
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Pricey suv without some standard features
Cheapest built $50k suv out there. For the price of this vehicle you would think it would have more standard features. No sirius xm, memory seats, no remote atart with key and doesn’t eve have an auto dimming rear view mirror. Pretty pitiful for a brand new model, Mazda dropped the ball on this one. But seems like all car manufacturers are finding more ways to stick it to the consumer by taking away options that should be standard. Vehicle ride and power is the only saving grace for this suv.
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Not worth the $$$$$
For a $60,000+ price tag the vehicle does not add up comes to the luxury price without the luxury features drives like a tank with the EV features coming in and going out all the time it’s really hard to drive