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Used 2023 Mazda CX-9 Consumer Reviews

4.1 out of 5 stars
35 reviews

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We have a limited number of reviews for the 2023 CX-9, so we've included reviews for other years of the CX-9 since its last redesign.

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Pros
Cons
3 out of 5 stars

Good but far from great

RZ2023, 11/29/2023
2023 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
5 of 8 people found this review helpful

Ride is smooth, but shortness also very obvious: 1. Mileage is even 20% worse than my 2013 Edge which has 3.5L v6 engine 2. No easy entry/exist with memory seat 3. Remote start won’t activate climate control 4. Lane keeping feature sucks, this even shouldn’t be called lane keeping 5. Outside is big inside is so small, glove box is so small, storage box is so small

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

It is a nice ride...as long as the engine works

KT, 09/12/2022
2022 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
11 of 20 people found this review helpful

It drives great! It is one of the nicer, affordable alternatives to German cars. However, the engine tends to break down around 80-100K miles (search the web!). It is a known issue and Mazda does nothing about it. If you do not have warranty coverage, you are looking at an ~8K engine replacement. The infotainment system is another joke; also a known issue! I like the brand, owned many Mazda, but this one is bad.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Mamas jitney

Farmboy, 06/28/2022
2022 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
3 of 5 people found this review helpful

Drives like a dream, very quiet. Comfortable and looks great.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Key Design Gives it 1 Star!!!

Abe Classic, 02/27/2023
updated 03/06/2024
2023 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
10 of 22 people found this review helpful

Been robbed 3 times so far because of the terrible key design and I even have a silicone cover on it to help stop it from pushing buttons. It unlocks my doors several times throughout the day and the lift gate about 2-3 times a day. Every time I park in a garage it opens the lift gate by itself and then the lift gate gets stuck against the concrete walls damaging it. Lift gate opening as I'm taking my pants off at night results in having it open all night long while I'm sleeping. It happens so often that the MyMazda app stopped sending me notifications that the lift gate is open or the doors are unlocked. I'm actually selling my mazda after months SOLELY because of how horrible the key design is. Lost over $1500 in equipment stolen from me during these thefts. Update: been robbed 2 more times since this post. Mazda still has no alternatives for these terrible key fobs. Update: I’ve given up on using this car. It unlocks all the time. Will never purchase a Mazda again.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Great option for families

Martin Reviewer, 03/20/2023
updated 03/22/2024
2023 Mazda CX-9 Touring Plus 4dr SUV AWD (2.5L 4cyl Turbo 6A)
3 of 6 people found this review helpful

We have got the Touring Plus trim. Great car. The only key missing items are bumper sensors and foldable mirrors. Good and quiet ride, with a luxury environment, and a great balance between performance and space.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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