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Used 2017 Mazda CX-9 Consumer Reviews

4.1 out of 5 stars
28 reviews
3...

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Cons
5 out of 5 stars

Love my Mazda!

Justin, 07/19/2017
2017 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
7 of 8 people found this review helpful

There are lots of good competitors of the CX-9, but the looks, stance, and workmanship of the mazda cx-9 signature is special. Much detail given to interior detail, very advanced safety features, IIHS top safety pick+, good accelaration, yet competitive gas mileage. Very fun to drive. This is my first mazda and I am Looking forward to driving it for years to come!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars

Low Tire Pressure Warning light SUPER ANNOYING

AG, 11/19/2017
2017 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
7 of 8 people found this review helpful

I drive 60 miles a day in Chicago city and highway. The low tire sensor comes on every other day despite resetting the monitor after Checking and slightly adjusting tire pressure. The dealership said that Mazda is just being "extra safe" about letting you know the pressure has changed. The issue is that this warning light comes on with a change of around 1 or 2 psi, so you won't be able to drive too far without the car beeping at you. It's a flaw with thew system but Mazda is disgusing it as a safety feature...

Performance
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
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5 out of 5 stars

Great Vehicle

Peter Welland, 07/03/2017
2017 Mazda CX-9 Sport 4dr SUV AWD (2.5L 4cyl Turbo 6A)
6 of 7 people found this review helpful

Only had it for a few weeks, cannot complain about anything. Very quiet interior, great acceleration and very satisfied.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

CX-9 Signature. Reliable Luxury

Todd, 11/28/2017
updated 10/26/2021
2017 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
13 of 18 people found this review helpful

After 4 years, still love It and have no plans to replace it. We looked hard at lot of SUV's and cross-overs before settling and I really wish we could take what each did well and combine it, but you have to sacrifice. What won out is the drivability of the Mazda. It is just plain fun to drive. Keep in mind that this is a Signature Review and really only applies to that model. The AWD is better than my past Honda Pilot and I was very comfortable driving in the snow and felt in control. The traction with the factory tires was better than I expected on icy hills. Electronic steering is comfortable at all speeds and passenger comfort is great, even for short trips in the third row were on par with the Pilot with neither being very comfortable. We get an average of 25 MPG highway @ 70-75 MPH. 65-70 will increase and overall average has stayed right at 23 MPG with mixed driving. The little turbo 4 always feels in control. Good smooth acceleration and the transmission mating is one of the best I have driven in a long time as the two are paired very well. Towing a 2500 pound trailer was super easy and other than the rear end of the car sagging a lot, it never felt like it was lugging the motor, there was always plenty left and the transmission shifted very normally. Not quite a diesel with torque, but pretty impressive nonetheless. Gas mileage went way down while towing as 500 miles at ~70-75 MPH we saw 10-12 MPG. Though we are told there should be an increase, I did not see much difference between low and high octane gas. Things I don't like - Navigation. It is not terrible, but no where near on par with other brands, and even Mitsubishi and Toyota have better navigation. There was traffic that is greyed out, but Mazda did not continue the deal with the provider, so that is not available, and we really miss that. No weather at all, not even the HD over the air weather. Miss that even on Toyota. I don't even mind paying for it with XM like Ford, but that is not even an option. There is a limited traffic city map, but it is worthless. The controls for the radio are not great either. I would like to have seen them have multiple memory configurations. I don't like having to go through all of my wife's stations just as much as she does not like to go through mine. There is also not a mode to just scan through stations on XM or Radio or get to saved music easily. You have to scroll to the right place and make the adjustment. It also takes upwards to 30-40 seconds to boot the navigation the first time. That is a long time to sit before even being able to enter the address for your destination. There are not enough outlets for today's requirements. We have had to purchase an extension from the back to the mid seats for the kids. Also, no inverter that is standard on most cars today. The one cig light plug up front gets in the way of the passenger as it is on the side. This is required to run a higher amperage plug to your phone if you plan on using anything like Waze as the built-in USB are too low amperage. Seats are comfortable, but very little control. There is no tilting, which is handy for taller people and even though electric, you only have up and down and forward and back with only lumbar and memory for the driver. Why Mazda? You are trying to hit the luxury market, but completely missed the boat on this one. For 45K, I expect a minimum of tilt, and memory for the mirrors and seats. I would have paid for that option. Lane keep is OK, adaptive headlights on the signature are great, and the radar cruise control is right on the money. On the highway, my cruise control is almost always on, and it has been tested more than once with people merging into my lane and the system having to brake hard for them. Bose sound is good, but not great. The noise canceling does make a big difference in the road noise heard in the Signature and lower models without it - a bit quieter. Signature road noise is on par with the Lincoln and far better than the Grand Cherokee we drove for a week. Car feels as solid as any of the higher end luxury brands and the leather and trim seem to be on par as well. Other than the color, I could not tell the difference in the napa leather, so can't say that is a marketing ploy or not. Moonroof is nothing to write home about and oddly Mazda is not keeping up with the competition there. A few small items and Mazda would have hit it out of the park on this vehicle and if it holds up as well as my past Mazda, I will be happy. Did I say how much fun the car is to drive? I am not sure it is a luxury substitute and part of the market segment Mazda is trying to hit with the model to compete with the high end general manufactures, and I think they are behind on the technology and general appeal, but they hit the mark on the engine and drivetrain and after 10K miles, I am still happy.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Pretty but...

Rainier Gonzalez, 12/30/2017
updated 07/05/2019
2017 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
9 of 12 people found this review helpful

I bought a 2017 Signature edition CX9 about 3 months ago. Since then I had a software problem which crashed sensors and rear view camera (a software update “fixed” this). After that I noticed the ac would be set to 62 yet it will be hell heat shooting thru the vents. It was either 60 degree setting (cold) and any setting above that 61+ degrees will shoot extremely hot air thru vents. So either freezing or dying of heat exhaustion. After complaining to dealer they told me the ac head unit was recalled and they exchanged for another one that does the same thing sporadically. The passenger front seat is very high and there is no way to lower it. If you have a long torso as I do, you’ll either be driving or in the rear seat so your head won’t rub the roof. Cargo space is not great, it’s simply ok. The power outlet was placed almost on the floor of the passenger side so charging your phone requires painful and dangerous maneuvers into the passenger side floorboard (who thought that was a good idea???) The Bose stereo sound is unimpressive even with extremely high quality files. My base corolla stereo sounded more exciting. The safety features work sometimes and depend on weather. If it’s snowing don’t count on your safety equipment to work properly. I’m disappointed with my purchase. I owned Mazda’s before but I think they rushed into “premium” while neglecting reliability and quality. Very likely last Mazda I will purchase.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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