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Used 2013 Mazda CX-9 Consumer Reviews

3.9 out of 5 stars
33 reviews

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Pros
Cons
5 out of 5 stars

Solid SUV for a long time.

Thomas Kalladan, 08/11/2020
updated 02/16/2022
2013 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
2 of 2 people found this review helpful

I bought this Mazda CX9 SUV as new in 2013 and driving since then without any issues. I had to spent more than $3500 for changing the water pump in 2019.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

I cannot wait for my lease to end

Michael, 07/29/2015
2013 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
4 of 6 people found this review helpful

I now had my 2013 CX-9 for 27 months and have logged 14k miles. To date both key fobs do not work (one is used by my wife and one by me on weekends). The navigation freezes at the exact moment you need it. The exterior sheet metal easily bends. Gas mileage is weak (but I knew this going int the lease). Other then the above the car will meet expectations.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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4.75 out of 5 stars

From 7 to 1

mrpladd, 03/18/2013
2013 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
26 of 52 people found this review helpful

Test drove 7 SUVs and all were nice and capable but the CX-9 was the only one that really excited me after the test drive. Pilot, Traverse, and Pathfinder were too cavernous. Explorer had too many bad reviews (here, CR) and I rented one for a weekend and it was falling apart at 1700 miles. Acadia was overpriced. Durango was a really nice ride and came in a very close second but was probably more SUV than I needed (I don't tow). The CX-9 website does not do justice to the looks of this SUV. It is very sharp looking and people have given me nice compliments. Got it last week and drove 2 hours to Boston this weekend. So comfortable. Didn't want the drive to end. Fit kids and luggage no prob

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2 out of 5 stars

Bad transmission / torq. conv. & NHTSA: Bad brakes

atom88, 03/23/2016
2013 Mazda CX-9 Sport 4dr SUV AWD (3.7L 6cyl 6A)
2 of 4 people found this review helpful

We have a 2013 CX-9. Since we've owned it the torque converter and new transmission were completely faulty and replaced, the brake booster, lower control arms (and now front ball joint). The brake booster problem has existed on other Mazda vehicles dating back to 2003 (over 10 years). in 2012 Government investigated problems of leaking master brake cynlinders of 2008 Mazda CX-9. NHTSA already investigated the 2010-2011 CX-9's and Mazda "extended the warranty" on those vehicles. What about the 2013 CX-9's? Why was the problem not yet remedied on the 2013? I have COMPLETELY lost confidence in the Mazda brand: brakes, transmission and steering. It's a great vehicle, but what good is a vehicle if you cannot stop or steer or have power to the transmission? Safety should be FIRST priority and MAZDA has failed miserably with these issues (especially brakes). The brake booster was supposedly "fixed" under warranty, The next day the orange wrench mechanic light illuminated on the dashboard and cruise control broke. It turns out the brake booster was still faulty. We took it back and they have supposedly "fixed it this time". This is the 3rd major repair of this vehicle and it is now less than 3 years old! I do not think I would buy another Mazda again.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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4.88 out of 5 stars

Go zoom zoom mommy

cgllane, 07/02/2013
2013 Mazda CX-9 Sport 4dr SUV AWD (3.7L 6cyl 6A)
2 of 4 people found this review helpful

Just got our new CX-9 in May. We have already put nearly 6000 miles on it, and have loved every mile. My daughter likes to say go zoom zoom mommy, so I do. It is so much fun to drive and comfortable for the whole family on our long road trips. We love it. And the staff at Freeway Mazda in Ogden were all great to deal with.

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