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Used 2013 Mazda CX-9 Consumer Reviews

3.9 out of 5 stars
33 reviews

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Pros
Cons
4 out of 5 stars

Not an Envoy

Draykana, 12/28/2017
2013 Mazda CX-9 Sport 4dr SUV (3.7L 6cyl 6A)
4 of 4 people found this review helpful

We bought this car because we outgrew our Envoy. We needed to seat 4 kids and 2 adults. The biggest complaint I have with this car is that it has hardly no head room. With the slant everybody is giving cars nowadays you almost always hit your head getting in or out. I'll note my husband and I are not tall people. The nice thing is it does sits a little higher off the ground like my Envoy does, although it has bigger doors so it is easier to get my little one buckled in her rearfacing carseat compared to my Envoy. I can fit my babytrend jogging stroller in the back, but it takes up the entire back unless I put a seat down. As for driving performance it handles well. I've only driven it on rain and dry roads, but so far it has done great. Good turn radius. Smooth ride even on poor roads. It's a quiet ride. Visibility is a little tricky when backing up since they squashed the top down. Gives you a bit more of a blind spot. This is my opinion so far based on a two month ownership. First time Mazda owner.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Loved it except for awful engine/water pump design

AliG, 03/29/2019
2013 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
4 of 4 people found this review helpful

Loved everything about this car until the water pump broke at 38,000 and 6 years old and because of poor design, whole engine had to be replaced and Mazda corporate or dealership was not helpful at all. They clearly don’t value their customers.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Very pleased!

Chuckgap, 07/17/2016
updated 01/27/2020
2013 Mazda CX-9 Grand Touring 4dr SUV (3.7L 6cyl 6A)
6 of 7 people found this review helpful

It seems that owners either love or hate this vehicle. One on line site claimed it was in the top 10 vehicles that are cheaper than they look. I think this conclusion is totally unwarranted. Traded for our CX-9 when we became grandparents. Bought the Grand touring and yes the navigation system is old tech and needed upgrading. The ride is smooth and quiet even with the 20 inch wheels. The front seats are very comfortable as is the second row, third row is tight as in most similar vehicles. My brother has a BMW X5 and I will compare rides any day. I have had no problems with the transmission as it shifts smoothly and we get 20.7 miles per gallon - lot's of highway miles and small city so in heavy traffic I am sure it would be less. Uses regular gas which is a plus. Bought a hitch carrier to improve storage as we haul 2 adults, 2 car seats and a 40 pound dog. I have owned multiple Mazdas and have always been satisfied. I recommend this vehicle but would drop down to the touring edition and either use a smart phone or Buy a GPS add on!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Mazda Engine Problems

Pissed Off Wife, 08/12/2019
2013 Mazda CX-9 Sport 4dr SUV AWD (3.7L 6cyl 6A)
11 of 15 people found this review helpful

DO NOT BUY THIS CAR! We purchased our 2013 Mazda CX-9 August of 2018. Everything was fine and we loved having an SUV for our growing family. On Memorial Day, our engine overheated while on the way to Mini Golf and it was towed the next day. We found out our engine was completely fried, water pump failure, you name it and its happening! We brought the car to the dealership and they acted like they were going to see what they could do to help us. I am guessing since this is a known Mazda problem, they are aware this was going to happen. They quoted us 10,000 for the vehicle to be fixed and said they can only find new engines. Our vehicle has sat all summer while we continue to go back and forth. We were also only notified about an airbag recall and not about the other dangerous ones this vehicle has. Truly so disappointed. This was the first vehicle my husband and I have bought together and it has been a true stressful nightmare. I hope others are warned before its too late.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4.13 out of 5 stars

Not as good as my 2009 CX 9

stopresisting, 10/09/2014
2013 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
5 of 6 people found this review helpful

I came from a 2009 Mazda CX 9 Sport AWD which I absolutely loved. Not a single problem with the 09. I knew that the '13 was almost identical to the previous model year 9's but with more technological safety features. I had to have a rear view back up camera. The Blind Side Monitoring system is wonderful. Although the New Grand Touring (GT) came with 20 inch wheels, I didn't really feel a big difference in ride quality. The wheels are stylish but not chrome. As another reviewer stated, the sheetmetal is not as it was in previous years and easily prone to dings. The newer model's glove box has no locking mechanism and the coin storage drawer is gone.

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