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Used 2023 Mazda CX-5 Consumer Reviews

4.1 out of 5 stars
59 reviews

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Pros
Cons
2 out of 5 stars

Wish cars were easy to exchange!!

PracticalOwner, 06/11/2023
2023 Mazda CX-5 2.5 S Carbon Edition 4dr SUV AWD (2.5L 4cyl 6A)
26 of 68 people found this review helpful

I bought this SUV based on reviews. Test drove it and loved the ride. Then after having it awhile I hate (yes, hate) the interior layout. The drink holder was designed for T-Rex arms. It’s right below the middle console which makes it tough to naturally grab a drink. You can’t open the door without a key fob. The auto-lock safety feature is too safe!! Whoops, forgot something in the car after you are already in the house? You better have the fob, even if it’s in the garage!!!!!! The display and controls don’t even make sense. For “safety” nothing is touch screen and the graphics are nil. That means I have to fumble around and look down (in front of the drink holders I hate) to maneuver. I am on the site looking at how I can dump it now!!!

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Love my CX-5!

Maureen, 08/11/2023
2023 Mazda CX-5 2.5 S 4dr SUV AWD (2.5L 4cyl 6A)
2 of 4 people found this review helpful

I've only had my new CX-5 for 3 days but I love everything about it. It rides really nice and inside it's super comfortable -- plenty of room and great user-friendly technology. I'm glad I switched from GM (ending a 30 year relationship) and went with Mazda.

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1 out of 5 stars

A CAR THAT LOOKS NICE BUT TECHNOLOGY IS DATED

luv2shop2023, 10/21/2023
2023 Mazda CX-5 2.5 S Select 4dr SUV AWD (2.5L 4cyl 6A)
25 of 73 people found this review helpful

I absolutely HATE my car. I've had it for a little over a month and if I could, I would give it back. The technology is outdated. It does not have technology that I am use to Bluetooth, Touchscreen, and Remote Start on the Keyfob. There is NO Touchscreen, you have to grab a little turn dial knob from the eighties, to switch to things. The remote start is on an app and is a joke. It takes at least a minute or two, even if you are standing right by the car, for the signal to get to the car to either remote start, lock, or unlock your car. I really hate they do not have the remote start on the key fob. Also the reminder to put on your seat belt sound gives me a headache. It is not a soft sound like others it is terribly annoying. This vehicle does not have BLUETOOTH!!! Come on, at this point I think all vehicles should have wireless charging and bluetooth this should be standard across the board. If you are looking for a vehicle with touchscreen ( I mean full touchscreen), bluetooth, an a remote start that you actually have in your hand....DO NOT BUY THIS CAR.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Zoom zoom

RJWV90, 12/10/2023
2023 Mazda CX-5 2.5 S Premium 4dr SUV AWD (2.5L 4cyl 6A)
1 of 1 people found this review helpful

I really like my Premium CX-5. Wanted to go with Premium Plus, but dealer sold the only one an hour before we arrived. The exterior is sleek, the interior trimmed nicely, and the BOSE stereo is bussin’! Only wish it had a heated steering wheel and the remote start didn’t shut off when you open the door. Bought in March and already have 18,000 miles on her. Nothing more than normal maintenance has been done. Super happy and seeing if a CX-90 is going to be my next purchase.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great SUV for and excellent price !!!

G Stanley, College Station Tx, 10/05/2023
2023 Mazda CX-5 2.5 S Carbon Edition 4dr SUV AWD (2.5L 4cyl 6A)
1 of 1 people found this review helpful

I have own my 2023 CX5 Carbon Edition for three months. With just a little over 3k miles making three long highway trips I can say the car ride exceptional. Averaged 31.5 miles to a gallon at 75 mph. The interior is as good as am upscale luxury brand. Love the black leather with red trim. The black wheels with dark tinted windows makes it a true sporty suv. It handles like a sports car only complaint is the low acceleration. Figured with a 2.5 4 cylinder with six speed transmission would have more power. Overall for a 31k suv it well worth the money spent and will last a long time with Mazda reputation for building quality vehicles.

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