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Used 2023 Mazda CX-5 Consumer Reviews

4.1 out of 5 stars
59 reviews

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Pros
Cons
5 out of 5 stars

Excellent

Kamlesh maherchandani , 06/03/2023
2023 Mazda CX-5 2.5 S 4dr SUV AWD (2.5L 4cyl 6A)
2 of 3 people found this review helpful

Excellent

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

new car for retirement

Goldstein, 07/06/2023
2023 Mazda CX-5 2.5 Turbo 4dr SUV AWD (2.5L 4cyl Turbo 6A)
2 of 3 people found this review helpful

wonderful product. I had a 2016 I traded in . I bought it new and only put a battery , 1 tire. oil changes, alignment, Tires rotated. I had a mazda cx-5. loved it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Don’t believe the reviews

Mbb51, 08/11/2023
2023 Mazda CX-5 2.5 S Premium Plus 4dr SUV AWD (2.5L 4cyl 6A)
19 of 45 people found this review helpful

No idea how this car rated so high and we made a buying decision based on reviews like Edmunds and Car and Driver. Gas mileage isn’t as good as our 2013Nissan. Might have to get out and push if we ever take it to the mountains. Leather seats show EVERY fingerprint. And the MOST uncomfortable seats that I have ever set in. No idea what the material covering the dashboard is but you can’t just wipe it off. Technology is very hard to use and manual is confusing. No touch screen-must use the dial and go through many options to make a selection-dangerous while driving. No remote start on the key fob but only in a phone app which I will have to pay a monthly fee for after 4 years AFTER I already paid for remote start on the sticker price!!! I have it set to automatically lock when I walk away. Sometimes it works and sometimes it doesn’t. Car play isn’t wireless and the USB is in the console instead of in the tray where I could lay my phone. HATE the 6 speed as you really feel it every time the gears change especially when it’s struggling to go uphill. Wish I had my 2013 Nissan back with CVT which I loved. I could go on with things that I don’t like but will stop here.Will not be keeping it for 4 years. Worst car buying decision of my 50 years of buying cars!!

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Look no further

CanAm, 11/15/2023
2023 Mazda CX-5 2.5 Turbo 4dr SUV AWD (2.5L 4cyl Turbo 6A)
3 of 6 people found this review helpful

Like EVERYTHING

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

So light the wind picks it up like Mary Poppins

Elle, 04/13/2023
updated 04/17/2025
2023 Mazda CX-5 2.5 S 4dr SUV AWD (2.5L 4cyl 6A)
16 of 41 people found this review helpful

Over one year driving this cheap car and how I want to return it. Gas mileage averages 20, yes 20! On the Highway I got 22mph. Been windy and felt like the car was being picked up like Mary Poppins. Tried to pair car with my phone, which was not easy to do (by the salesman) and it disappeared. Only works with Apple Play, so if you have an Android, good luck. Basic model screen controls are awkward and hard to play music and navigation at the same time. Control has to be turned one by one. Some safety features are nice, but that’s about all the positive comments I have.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Value
2 out of 5 stars
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