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Used 2019 Mazda CX-5 Consumer Reviews

4.3 out of 5 stars
121 reviews
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Pros
Cons
5 out of 5 stars

Compelling, excellent small SUV

Mike C., 04/08/2019
2019 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
31 of 32 people found this review helpful

I’ve been driving a CX5 signature for 3 weeks now, and overall, very pleased with my purchase. Long time Honda man, previously owned a Civic, CRV, and Accord. Traded in a 2015 Accord because I really missed the driving position, space, and practicality of an SUV. The interior of this vehicle is gorgeous for the price. I’ve heard a few people griping about seat comfort. I have a a terrible back, and after some intital seat adjustments, I find the seats to be totally comfortable and supportive- with the Accord, I had to have a 1/4 inch of padding added to the front seat, as it was driving my back crazy. Pluses- This is the best handling vehicle I’ve ever owned, bar none. The steering precision is just perfect. Infotainment is good overall, not as bad as some make it out to be. My only gripe is that it’s slow to boot up, but once it’s “warmed up”, it works very well. Bose speakers are also a big upgrade for me. Minuses- Not many, but a couple. My biggest issue is that sometimes when I release the brake from a stopped position, the car judders a little bit before catching itself. Minor judder, but noticeable. Other issue is that I feel it’s a little laggy when accelerating at slower speeds (<20mph). Once it gets going though, the turbo accelerates nicely. However, I believe this issue has been mitigated since I’ve started feeding it higher octane gasoline (or maybe I’m just starting to break the engine in). Great job Mazda- consider me a Honda convert!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Take a long test drive!

Charles, 10/13/2019
2019 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
49 of 52 people found this review helpful

Bought my 2019 CX-5 four months ago. It's a Touring with the sunroof/Bose package. Found the ride too rough with the lower profile tires on the Grand Touring. Beautiful, nicely trimmed car. Initially very happy, but quickly started having acceleration issues, especially if the car was rolling, like after turning a corner or merging onto a freeway. I initially thought it was just me and not a problem with the car. Then I received a notice about a recall related to the cylinder deactivation system and thought that was causing my issue. The recall was performed and didn't solve the problem, so I took it in for repair. I was informed by the service manager that there was no resolution. All the models with the base engine drive like this because of the deactivation system. He suggested taking a really long test drive the next time I buy a car (he said it very nicely) and to keep checking back for software updates. Wow. Stop and go traffic is hell with the lags and surges.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

I WANT IT BACK

Robert Harris, 01/17/2019
updated 07/25/2022
2019 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
98 of 106 people found this review helpful

(2022 UPDATE) Last Year, I had to give up driving because of health issues. So, at the peak of enjoyment, I gave (sob, sob,whimper) my CX-5 to my stepdaughter, with only about 25,000 miles on it. However, she lives close by and I have the opportunity to keep an eye on it. She now has about 50,000 miles on the car and maintains it obsessively, even following the dealer's oil change intervals, which are much stricter than factory requirements. The car still makes that lawn-mower-on-steroids engine sound when accelrating, but it isn't noticeable now that the drivers' brains have edited out that noise. Handling, stabilty, cornering, stopping are all exceptional. Power still gets only a passing grade (I chose the smaller engine to save fuel costs). Also, I chose the metallic gray even though the flaming red would have been my choice. The cost-benefit calculation prohibited me from adding $600 to the cost just to get red. The 2019 Mazda CX-5 is a wonderful, reliable car, comfortable to ride in and a joy to drive. (Hey, that sounds like a great advertising line. Mazda, why don't you hire me to review your cars?) In short, the CX-5 is the first car to make me jump the "safe, fun, and reliable" requirement I have had for automobile selection, ever since I discovered what poor choices I had been making with Chevrolet (1969 Nova) Buick (1977 Regal), and Pontiac (1972 Firebird). I switched to the "safe, fun, and reliable" decision matrix and the only cars that became my next purchases were Toyota Celica (1986), Honda Accord (1993), and others, including Nissan. I declined to purchase Hundai, Mazda, and others. But with the advent of the CX-5 in the 2019 model year, my analysis told me to take an informed risk on this car. I am glad I did. UPDATE: With still only a few thousand miles on this car, I still find it satisfying, fun, capable. Go to the beach with the sunroof open, carry three or four two by sixes by 8 feet long, haul some sandbags, or just let the seat down and take a nap. The two female drivers say the car is "fine," but they aren't into the driving pleasure the CX-5 offers to the male brain as transduced though the male body. The 2019 CX-5 is a driver's car. If you want to haul kids and sports equipment to the playing field, get a Honda CR-V. It has a larger cargo space and better gas mileage. It's a transporter. But if you want to enjoy the experience of driving, the CX-5 delivers, really delivers. I test drove another brand at one dealer, and the car was fine. It insulated the driver from the road with soft suspension, the way many American cars do. Then I got into the driver's seat of a CX-5. Within a quarter of a mile, I knew this was the car for me. Other reviewers have had the same response. The twin anti sway bars, the wheel alignment, the suspension design, even the feel of the steering wheel, all contribute to that solid, driver-in-charge experience. I've told friends that the car has a "Teutonic road feel" like some of the German cars (BMW, for example). Altogether, this car provides the most satisfying driving experience I've had, better than all my previous cars (Mustang, Nova, Buick Regal, Celica, Accord, Camry, Tacoma). Things I don't like: The engine sound as the car accelerates is whiney; the brakes seem a bit squishy at times--I'm still getting used to them.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

CX-5 is a 5

Tony, 09/10/2019
2019 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
15 of 15 people found this review helpful

The CX-5 Touring Preferred has many electronic systems that take some getting used to in order to make it second nature. Once there they are very useful. The car drives great and is stable at all speeds. One big plus is it has a regular transmission, not a CVT which requires more diligent care, such as fluid change. I researched all cars in this size and the CX-5 came out on top.

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5 out of 5 stars

I love this vehicle

KeyLime, 08/26/2019
2019 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
14 of 14 people found this review helpful

Perfect cross between sporty and utililitarian. I have had SUVs for years, I loved my 2005 Ford Escape, and enjoyed my Subaru Forester. The Forester's biggest drawback was the lackluster engine, and the biggest plusses were the visibility and mileage. I had a powerful sedan that ticked all the boxes on fun and loaded with techy stuff, and the Forester for a safe and comfortable ride that I could stuff to the rafters. I replaced both with the CX-5 Mazda Grand Touring Reserve, which so far is the perfect blend of everything I loved about my two favorite vehicles. You can find plenty of reviews covering the technical details online. I love the feel of it, it's pure pleasure to drive. I didn't want a black interior but the blue exterior at that trim level only comes with a black interior. The ventilated seats help a lot on that front, and I'll get the windows tinted which will help. Seats are comfortable and infinitely adjustable. I love the HUD, it really is not distracting like I thought it might be, and it has what I feel I need to be looking at for normal driving. I'm still getting used to the display for navigation and music, and haven't thoroughly figured out Android Auto yet. There's a lot to look at. The styling inside and out is sharp without being wierd, it's just a well made good looking nice driving vehicle. I don't need tons of cargo room, this isn't the biggest capacity SUV out there, but I don't need more than this has. I was looking for a luxury feel, and the CX-5 has it. I was looking for fast, and the turbo gives me peppy. I was looking for a good sound system, and the Bose 10 speaker audio gives me that. I feel it's roomy enough for as small as it is. So far, I love it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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