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Used 2017 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A) Consumer Reviews

4.3 out of 5 stars
20 reviews

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5 out of 5 stars

Zoom Zoom in an SUV? Now I say very smooth.

Driving is fun, Portage, MI, 07/21/2018
updated 01/26/2022
Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
11 of 12 people found this review helpful

We purchased our CX-5 Touring with preferred equipment package (moonroof, Bose, navigation, power lift gate, etc.) new in December 2017. The main competitors that we shopped were RAV4 and Ford Escape. We ruled out the Escape pretty quickly because my wife did not like exterior design. They can get pricey with the bigger engine and nicer interior features. The RAV4 seemed dated in the interior compared to Mazda CX-5. The Mazda also felt more energetic (better acceleration) and less noisy. The Toyota definitely had more back seat room, but we sacrificed the space for nicer interior materials with a more modern look. Also, I found the Toyota front seat lower cushions to be uncomfortable during our test drives. We now have just over 15,000 miles on our Mazda, and we continue to enjoy it. I like the manual shift option or the sport button for a little more oomph when accelerating. My wife enjoys the smooth ride, the exterior styling, and the AWD. The AWD was noticeably better than our previous FWD vehicle at managing one of our snowy, uphill turns this past winter. We have had no problems with the vehicle so far. We have been averaging 26.7 mpg in about 70/30 mix of highway/city driving, which has been better than I expected. The navigation can occasionally be finicky and a little slow with directions, but it generally works well. The Bose stereo seems very good to me, and I like the power lift gate better than I expected. The blind spot monitoring, with warning lights on the side mirrors is a useful safety feature. Mazda did a nice job integrating numerous features into this vehicle without sacrificing fun(?) driving dynamics in an SUV. After another 20,000 on the odometer, my appreciation for this vehicle has only grown. We have had no problems. Mileage has improved to 27.0 overall. The driving experience is very smooth. Acceleration is not life changing, but sufficient for our needs. The transmission seems nearly telepathic with the timing of shifts, and those gear changes are smooth. We still enjoy the sound system, moonroof, and comfy seats. Very nice ride, and I'm glad my wife talked me into the AWD, which has been useful in Michigan winters. We have no regrets with this vehicle, enjoying both local commutes and long road trips. For someone who enjoys driving (me), the Mazda still seems the best choice in a fairly mundane class of vehicles. For someone who wants practicality (my wife), the CX-5 offers good mileage, reliability, and room for our daughter and our stuff. We are still glad to have selected the CX-5. Update 2022. We now have over 65,000 miles on our CX-5 and continue to enjoy the experience. New tires around 50,000 miles. No mechanical problems, and the vehicle is still enjoyable to drive. My wife has been especially grateful for AWD in Michigan winters. Overall we remain very satisfied with our CX-5.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
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5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Nice CUV

Dan Walker, Vienna, WV, 01/21/2018
updated 07/23/2019
Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
6 of 6 people found this review helpful

Very nice CUV. I traded a 2016.5 CX-5 Touring for the 2017. Much nicer car. Seats are vastly improved! Don't like the placement of usb ports inside the console, and disappointed that it doesn't have a cd player. Other than that, couldn't ask for more. UPDATE On June 20th, I traded the 2017 Touring for a 2018 Grand Touring. I obviously like the Mazda brand. But I wanted all the bells and whistles the GT had to offer.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
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4 out of 5 stars
Comfort
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Mazda cx5

db, New York, NY, 06/19/2017
updated 12/27/2017
Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
8 of 9 people found this review helpful

I have had the car for 6 months and all is great. Just wish the maps would be live.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Luv the car but hate the electronics.

Don, Claremont, NH, 10/09/2017
updated 04/17/2023
Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
17 of 21 people found this review helpful

Navigation poor. Obviously they have never used or seen a Tom Tom. Mazda would benefit greatly by partnering with Tom Tom. It is a shame to have this system on a car that is,otherwise, a very up to date vehicle. I would have expected a system like this four or five generations ago. Also, the sound system is not really great, for a ten speaker Bose system. Nav screen is bright at night and dim during day instead of bright in daylight and dim at night.It is distracting and a pain to keep resetting it On auto it should not require adjusting. Update 23k miles Needs brakes and tires $2,000 combined cost. Not a very happy camper. I do not drive it hard. I have never owned a vehicle that needed brakes at less than 50-70k miles. Tire wear is excessive. This could likely be fixed by going to selective 4WD instead of full time AWD . This would likely increase fuel MPG.

Safety
5 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars

Better than expected

Robert Germscheid, West Chester, PA, 01/04/2018
Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
4 of 4 people found this review helpful

This vehicle is the best way to travel or shop for seniors. Its nice to be able to get into and step out Rather than get down into or fall into and climb up and out of a vehicle. You don't need a cast of thousands to extract the old folks at the event! Shopping bags come out at waist level even from the seats. Bending is eliminated. CX 5 looks good makes old folks look cool. The body contouring has people asking what is it? Young or elderly this car fits everyone.

Safety
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Interior
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Comfort
5 out of 5 stars
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5 out of 5 stars
Value
4 out of 5 stars
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