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Used 2016 Mazda CX-5 SUV Consumer Reviews

4.3 out of 5 stars
302 reviews

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Pros
Cons
5 out of 5 stars

Excellent car for the price

Tim Honzel, 02/18/2016
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
7 of 7 people found this review helpful

Test drove pretty much every CUV out there and ending up liking the CX-5 by a wide margin. Great combination of a fun to drive car with pretty much everything comfort wise my wife and I wanted. Only thing lacking really was memory automatic seats but pretty much everything else was there. Not to mention I consider it to be the best looking CUV on the market right now.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great car for the price

Mark V, 09/08/2016
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
7 of 7 people found this review helpful

I bought this car after owning a 2005 Mazda Tribute for past 11 years and so far I love my CX-5 Touring SUV. I paid $24,500 with the moon roof and bose option which is a decent price for this car and better than what I would have paid for comparable cars such as the Ford Escape and Honda CRV. This car comes equipped with some great standard features such as the info system, back up camera, and heated seats. The drive and comfort of the car is fantastic and I don't have one complaint. Most important, for people like myself who want a car with great power for a 4 cylinder car, this car feels like a V6, which was my number one priority. You can't go wrong with this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Good value but could use some updates/improvements

Maria P, 12/13/2015
updated 06/15/2017
2016 Mazda CX-5 Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
24 of 28 people found this review helpful

Had car ~1.5 yrs now - nit sure I would buy again. Bought my Mazda CX-5 chiefly based on its handling performance (and positive reviews thereof). In that regard, the car is a good value (paid *roughly* $28K for my specific model/trim after all the taxes, fees, etc.), and overall I am OK with my purchase. I have only about a 12-mile (1-way) commute to work, but the many main and side roads I take (no highways) are in really bad shape and are very hilly and curvy, and often takes 35-50 mins, depending on traffic, etc. My Mazda CX-5 did handle these roads better than my previous vehicle (another slightly larger - and >$5K more expensive - crossover/small SUV), but there have been some wheel-balance issues after the first few months that the dealer can't seem to fix. It also decent but not great power and pickup, esp. going up hills. Also, I miss terribly my Sirius-XM radio that I had for 3 years (on my Mazda model/trim, Sirius wasn't even an option, though it was for the 2015 trim level I got; really Mazda? WTH???). I also have a few other minor issues - such as the seats are a bit uncomfortable and don't have as many features/options for adjustments as my last car (nor are the seats heated, or the mirrors). You cannot open the hatch/trunk lid from inside the vehicle. The side mirrors have no defrost function (my last car did). The "infotainment" system isn't terribly intuitive and takes some getting used to. Because I'm so short (5'1"), my seat has to be adjusted in such a way (so close to the steering wheel) that when I turn my body left to exit the vehicle, my right foot frequently catches on the bottom of the plastic piece located on the left side of the "hump" in the middle of the car (to the imm'y right of the gas pedal), and it gets pulled up and snaps back. Am afraid it will break soon. Am still making adjustments to the seat and steering wheel to achieve maximum comfort - haven't quite gotten there yet and 'm not entirely sure why it's taking so long to do in this vehicle - I've never had that problem before. I plan to purchase a seat "wedge" (and actually place it with the thicker side toward the front of the seat, because you can't raise only the front of the seat without raising the back also, like I could in previous cars) and hope that helps a bit. I'm also experiencing a "vibration" felt predominantly on the left side of the car in my feet and my left hand on the steering wheel - almost like a rubbing or grinding sensation. It may just be a normal function of the Mazda's engine (which I know is great, but this is my first Mazda and I'm unfamiliar with what is normal and what isn't), esp. as I'm often driving at 35-40 mph or less given my no-highway, main street/side road, hilly/curvy commute (maybe the engine is constantly "slowing itself down"). In any case, I have an appt. at the dealer to have this checked out and ensure nothing is wrong with the brakes, engine, etc. I do wish some of these lesser problems didn't exist, as I wanted to love this car. And while I do like the somewhat better handling and overall am OK with my purchase -- and in some ways happier with this vehicle than my last one -- given the many things that could be better, I can only say that I like the car, but I don't love it. (PS: I could've gotten Sirius and a few other features by going up one more trim model [Grand Touring], but beyond the more expensive list price, you can get that model/trim only w/19" wheels, and I wanted nothing bigger than the 17" ones I have now.) Hope that by the time I'm ready for my next Mazda in a few years, some of these issues will be non-issues.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Downsize from a Sienna

Kare Stewart, 07/27/2016
2016 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
11 of 12 people found this review helpful

Thought I would be giving up alot of room and comfort. I DO miss my bucket seat arms! But at 6'3, I was really worried about knocking my head getting in and out or not having a good view out the windshield. Voila! I clear the doors just fine, leg room is great and I have as much visibility out of my Mazda as my Sienna gave me out of the front (back window is really small! ) Here's what you need to know if you want a CUV : the CX-5 is far and away the best value for your money! The interior is MUCH nicer than the competition and the driving experience is "soccer mom Sportscar " worthy! Mazda throws in alot of safety extras on the base touring model the others only throw in on their most expensive models, too. Didn't think I would be so pleased with less!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Less than a year old need transmission

rrrtrp, 08/04/2016
2016 Mazda CX-5 Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
22 of 26 people found this review helpful

This car handles well and has great power. After owning for just less than a year we have found the controls for radio etc. is to cramped and the arm rest too far back. With 18000 miles the transmission had to be replaced which was not always shifting and sometimes would just stop all together. Getting Mazda to warranty the transmission was not easy either. The current issue is the tires that come on the cx-5 wear out at 18-20 thousand miles, they grip the road well but it is costly to replace that soon.

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5 out of 5 stars

Beautiful Sonic Silver, Handles-well, 24.8-MPG

William, 03/28/2016
updated 02/28/2023
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
14 of 16 people found this review helpful

I sold the car to my son and he still has it. Highlights of CX-5 GT (2.5 4-cyl) after driving it 38 months: PROS: Quiet interior below 50 mph, futuristic body and wheels, handles like a sports-car, wonderful Bose sound system, added Apple CarPlay on March 2019 and the Bose speakers came alive, WAZE through CarPlay became primary Nav program (Center-point2 on, settings, +3, +2, -1, 0), IPhone music is powerful, HD radio audio output exceptional (better than XM), XM, NAV-system not-so wonderful w/touch & voice commands (2 successful updates of SD-card db using Mazda toolbox on IMac) 7-inch color display, backup camera w/warning bells, whistles and yellow red visuals, blind-spot warning visual and audio (w/turn-signal engaged), great duo-A/C, Assisted-braking to avoid accidents (it saved a careless bicycle rider), cruise control safe distance assist. Made in Hiroshima, Japan CONS: Waiting for everything to synch-in after 1st startup of the day thereafter (time varies from 15 - 60 seconds), however you can go and let everything synch-in but pushing various buttons as I drive is not recommended. Mazda NAV system never goes my way. WAZE solves this problem. Console controls are burdensome sometimes, no 12V slot in car (This model-only) connected to ignition because of 2 USBs co-located. Apple CarPlay add-on USB ports are powerful enough to charge any USB device. RECOM: Larger mph numbers. I recommend this CX-5 Grand Touring especially for women. Previous vehicle CX-7 Turbo Grand Touring (244 HP) and have no power or acceleration issues with the 2.5L 4cyl 6A engine on the CX-5 (184 HP). Using Premium 93 gas really improves performance. My next vehicle will have to be very impressive for me to trade in this Mazda. Now that it's available, I sold this car to my son. He loves this car. I shall upgrade to a new Grand Touring Mazda CX-5 Reserve which Apple CarPlay and Turbo as a standard!! Upgraded 02-24-2020 at Ed Howard Mazda. Looking at a Mazda CX-90 03-01-2023 now with increased horses.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

In love!

k8Lar, 10/17/2015
2016 Mazda CX-5 Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
10 of 11 people found this review helpful

My lease was coming up on my 2013 Scion XB and I started to realize that A: I need a more fuel efficient car, B: I need a semi-adult car (functional and fun), C: I need to keep the space/size of my XB. I have test driven more cars, SUV's, and tucks in the past month than I care to admit. Trucks were too much, I am only 5'2", and cars were just too small, too mommy, or too teenager. Then come the SUV's.....It is truly too bad the Nissan Rogue is now CVT otherwise it would have been my top contender. Hyundai, I do not love their styling, and the Ford Edge was out of my budget. My husband is in the auto industry and just laughed about how picky I really am. I NEVER in a million years considered the Mazda until seeing one on the road. I started doing my research, better gas mileage than my current car, I could accessorize how I wanted, and it gets excellent ratings from others. I test drove a touring and fell completely in love. The next night I had the exact one I wanted and got it for a hell of a price. Mazda has great incentives and will work with you to get the best monthly payment or overall price you are looking for. When I left Mazda I was so happy. This car is fun, functional, techy but not too techy, and a great price for all of the extra's. Although mine is a touring I have the BOSE entertainment package and the Moonroof, which is apparently hard to come by. If I could tell everyone to buy this car I would. I have no doubt it will last me longer than expected and will provide plenty of entertainment along the way.

Performance
5 out of 5 stars
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4 out of 5 stars

Highly recommendable!

Marie, 11/05/2015
updated 05/07/2021
2016 Mazda CX-5 Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
10 of 11 people found this review helpful

Update 5/2021:my CX-5 has over 100k on it. I’ve had no issues with it and I still love it. I don’t have any plans to get rid of it for awhile yet. Great car! Update 5/7/18: my CX-5 is just about to hit 65,000 miles and my husband and I still love and recommend it! We love our CX-5 so much we’re thinking of getting a new 2018 version and selling our 2016 to our daughter. Great car! Update 11/7/17: my CX-5 is now over two years old and just hit 50,000 miles. Still love the car and recommend it to others. Haven't had any problems with the car and is still getting better than expected gas mileage. Update 11/5/16: After owning my CX-5 for over a year now, I am still happy with my purchase. Currently I have 26,000+ miles on my CX-5 and I am averaging around 26ish mpg in mix driving. On the highway I get around 27 to 30 mpg. I am disappointed with the fuel tank capacity. Around town, I get around 350 miles out of a tank, which I wish was more. As far as reliability goes, I have had two minor issues. The first was a tire pressure sensor stopped working and needed a trip to the dealer to be reset. The second was the latch holding the center arm rest broke. Overall I still really like my CX-5. It is comfortable, gets good gas mileage, really fun to drive, and not a CR-V or RAV4 like everyone else drives. If you are in the market for a compact CUV, put the CX-5 on your list! After almost three months of owning my CX-5, I could not be happier. My husband and I have been Ford owners for the past 15+ years, but after hearing not-so-great things about real-world fuel economy of the Eco-Boost engines and reliability issues with the newer models, we decided to look elsewhere. We were attracted to Mazdas because Mazda is able to achieve the same performance and fuel efficiency standards as its competitors without the added complexity of turbo charged engines and nontraditional transmissions (CVTs). What I like most about my Mazda is that it is different from every other CR-V/RAV4/Equinox/Escape that everyone and their neighbor drives. Overall, I am very impressed with the car! The interior has very nice fit and finish, good ergonomics, and is comfortable for my husband, and our teenage daughter. Coming from Ford's I do miss the puddle lights and keyless entry keypad. I came to appreciate those features over the years and would not have thought I would have missed those, but I do. I also wish Mazda would illuminate the window switches. It is 2015, why is this not a standard feature on all cars? My 1997 Ford Contour had illuminated switches. I also wish the backseat reclined. All of its competitors have reclining back seats. Finally, I wish Mazda would add a "winter" package that included heated seats and automatic headlights. I did not want leather seats, and because so, we bought a Touring model that does not have these features. Most of the competitors offer these features on the mid trim, so why cannot Mazda? While this may seem like a long list, these are little things are not make-or-break it features. The car has great steering feel, road comfort, and the drive train is top notch. The transmission shifts incredibly smoothly and paired with the 2.5l engine, I am never wanting more power. As far as fuel economy goes, I am really appreciating the efficiency that the CX-5 gets. In mixed driving, my AWD Touring model is getting about 27 mpg, and on the one highway trip we took it on, we got 31 mpg. Very impressive! Overall, I would highly recommend anyone to look at CX-5 if they are shopping for a compact CUV!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Very Happy

Grant, 10/09/2015
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
6 of 6 people found this review helpful

One thing I hadn't heard before purchasing my CX-5 is that Mazda is considered the poor man's BMW. That's actually a huge compliment in my opinion. What that means is it drives very like a BMW (though not as fast), feels very solid, good ergonomics, BUT doesn't cost $2000+ every time you take it to the dealer for a repair. And yes, I owned a 325i for 6 years, so I can say there are some very BMWish qualities. I like a slightly firm ride and that it handles corners better than it should. Who wouldn't. Overall it is quiet, comfortable, good sound system (with Bose), and enough power for regular driving. One of the main reasons to consider this over its top competitors is its transition. Simply put you don't notice it, which is a good thing. The CX-5's competitors all have CVTs or now DSTs. Both have issues that don't warrant the extra 1-2 mpg in my opinion. Definitely worth a test drive!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

test drove Suburu, Rav4, Murano, and Chose CX5

Uday N, 09/27/2016
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
6 of 6 people found this review helpful

Test driving the above cars, two things stood out on CX5, Acceleration and control in turnings. Its been a year I bought this car, 3 services I spent $80 each. Only downside is if you roll down windows you can hear engine's noise

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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