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Used 2016 Mazda CX-5 SUV Consumer Reviews

4.3 out of 5 stars
302 reviews

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5 out of 5 stars

So far, So Good (Zoom, Zoom!)

MKH, 06/25/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
8 of 8 people found this review helpful

Solid, quiet, spacious beautiful vehicle. Great Bose sound system and, if you like all the "techy" stuff, you'll love the Mazda CX-5. I can't rate the repair frequency because I've only had it for a month. But my wife owned a Mazda some years back and it was very reliable. My wife and I both own sedans but wanted an suv/awd in case of bad weather. We are really pleased with this purchase.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great mid price mini SUV

Pete S, 06/24/2016
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
8 of 8 people found this review helpful

Test drove Honda CRV, Sante Fe and Mazda CX5. Mazda has a great "driving factor", which means it is fun to drive. Not so much in the others. Plenty of the same features that all of the competitors have.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Nice Ride

Rob, 08/06/2016
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
8 of 8 people found this review helpful

Transmission failed just under 5,000. Mazda replaced, no hassle. New tranny feels better than the original ever did.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Outstanding! Just two small gotchas

Ira, 11/26/2015
2016 Mazda CX-5 Grand Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
8 of 8 people found this review helpful

This 2016 CX-5 GT with full tech packageis my replacement for my 2012 BMW X-3. Mazda has better Interior and technology. Road handling is only slightly less acute and acceleration above 60 mph is the only range where BMW is better. Is the BMW worth and extra $22k. Not a chance! Besides, I was quite tired of the BMW dealership trying every trick in the book to cheat me on deals or returns. We are very happy with the CX-5. The GPS is far, far superior than that in out 2014 Prius. However the Mazda Traffic display has to be the lamest traffic warning system I have ever seen. It is a very low resolution display with no ability to scroll east-west or to change zoom scale. In a word, entirely useless. The manual hints that better data is available for display, however, we can not find it. The adaptive hi beam system when in "Auto" mode for the headlights only pops up hi beams when traveling more than 30 mph and only when there is no traffic coming or going from the front sensor. Very inconvenient.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

all I wanted is a power seat...

jess a, 07/28/2016
updated 08/08/2017
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
17 of 19 people found this review helpful

All I wanted was a power drivers seat. Narrowed it down to CX-5, CRV, RAV-4 and Encore and drove them all. Encore cargo way too small - out. RAV-4 ride too rough, noisy, and for what you pay you don't get much. to get a power seat had to go up two trim levels from what I wanted to spend - out. CRV - they sure are proud of their vehicles! Felt like I was driving a toaster. yeah, it would get me from point a to point b, but very ho hum and loud ride noise. Again, had to go up trim levels and price to get power seat - absolutely no negotiation. Then I drove the CX-5! Roomy! (my 6ft tall son can sit in the back seat comfortably) Fun! Responsive! nice handling! quiet ride! LOVE LOVE LOVE! Could have gotten the power seat at the touring level - but wound up getting the grand touring (those wheels! sunroof, nav, leather, bose sound, totally loaded!!!)) for LESS than I would have had to spend for a lesser model elsewhere. Best value, best vehicle! UPDATE - have had my CX-5 for a year now, and still love it! the only minor issue I have is that it is difficult to see the screen for the back up camera, navigation, entertainment, etc with the glare from the sun making the back up camera unusable. I understand that all vehicles with dash inset screens have same issue. doesn't effect the entertainment, the console contrition are so intuitive don't even have to think to use them! Still wish I had a Mazda dealer closer the nearest is 30+ miles away and I bought mine 60 miles away! I would buy again in a heartbeat! Love my CX-5!!!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3.75 out of 5 stars

Mostly makes me smile

michaelveloz, 03/09/2015
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
26 of 30 people found this review helpful

I traded in a new competitor C-SUV recently for the Mazda GT and overall I am happy with the purchase. It makes me eager to drive it! The exterior styling and color (sould red) are very sexy looking (comapred to my previous crossover SUV), the interior is clean, and elegant feeling. The driving experience is so much more engaging and fun - great handling, great braking, decent acceleration. The tech gadgets all work well, including the infotainment system.

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4 out of 5 stars

3 years in with my CX-5

Doug Brooks, 05/28/2016
updated 05/31/2019
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
12 of 13 people found this review helpful

My original review based on 6 months of ownership is still accurate. I really like this car. Wanted something like the Toyota RAV4 I had 2 cars before. Love the safety tech, great engine, driving experience is everything Mazda says it is. 2 complaints. First, When accelerating from a full stop, engines seems to hesitate before going full out. Second, navy system very difficult to use. It’s just a pain in the a**. And the recent update still misses raids in my neighborhood that have been around for 2+ years. Otherwise a great highway ride and commuter. Great acceleration getting onto highway and passing slow pokes. Gives me a lot of confidence going around curves and going exactly where I want it to go. Seats comfy, interior looks great (parchment, not all black). Enough storage room for 2 empty nesters. Top of line stereo system is excellent. Love most of the safety features, especially back-up camera and rear collision warning (don't know how I survived as a driver for 40+ years without it!). Not fond of the lane departure warning; very intrusive and unnecessary when driving around down. I've turned it off, but would turn it back on if I'm doing long interstate driving.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

I love my new CX-5!

deblamp, 05/03/2015
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
21 of 24 people found this review helpful

I traded in my year old 2014 CX-5 because of the updates to the 2016 model. I am so happy I did! I never thought I would own a white car but the Crystal White Pearl color is beautiful and looks great on this car. Everything I would have had on my wish list for the 2014 was updated on the 2016. The improvements are excellent and as happy as I was with my 2014, I am ecstatic with the new one!

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5 out of 5 stars

Great car for the price

Mark V, 09/08/2016
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
7 of 7 people found this review helpful

I bought this car after owning a 2005 Mazda Tribute for past 11 years and so far I love my CX-5 Touring SUV. I paid $24,500 with the moon roof and bose option which is a decent price for this car and better than what I would have paid for comparable cars such as the Ford Escape and Honda CRV. This car comes equipped with some great standard features such as the info system, back up camera, and heated seats. The drive and comfort of the car is fantastic and I don't have one complaint. Most important, for people like myself who want a car with great power for a 4 cylinder car, this car feels like a V6, which was my number one priority. You can't go wrong with this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

had one for two months now

jb, 10/21/2015
2016 Mazda CX-5 Sport 4dr SUV w/Prod. End 01/16 (2.0L 4cyl 6M)
7 of 7 people found this review helpful

I traded a 2007 Mazda3 for the CX5 2.0 6speed manual transmission. Even though it has the same size engine and mileage rating as the Mazda3 i had, i noticed right away I was getting less miles per gallon. Probably due to the extra weight, larger tires, etc. The Mazda3 was a 5 speed, so having the 6th gear in the CX5 helps with gas mileage on highway driving. I would say I average with the CX5 around 25 to 28 mpg and i do mostly highway driving. I wanted a car that would do better in the snow, so there is the trade off. The anti-rollback in the manual transmission is kind of weird to me. Since I have always drove a manual, i'm used to the roll back and can deal with it. It almost seams like the breaks are on and it creates a little resistance when taking off. The electronic parking break is the one thing that drives me crazy. A manual parking break, you can decide how much of the break you want to apply. With this it's all or nothing. It also makes this weird noise when applying or releasing the parking break. I think in the manual it says this noise is just let you know what is happening and serves no mechanical purpose. I would rather not have the noise. I already had my battery go dead. I must have left something on, no big deal, jump started the car. Then I found out I could not drive because my parking break had been on the night before and it would not release. The light just kept flashing. I get out the manual and it says if it won't release...make sure your doors are closed, seat belt is on and if you put in gear and let out the clutch half way, it will release. It didn't. I ended up letting the battery charge up for a few minutes, then turned off the car, turned it back on and the parking break was steady lit now and I was able to release normally by pressing in the break and hitting the parking break switch. Luckily I made it to work on time. So no, I'm not a fan of electronic parking breaks. I doubt I ever use it again for fear of being stuck somewhere. They should have put in some sort of manual override or release. Other than those things, I still think its a great car. The interior, the lights and the outside design makes other cars in this class look dull. I'll get the most out of it in the winter time or having the extra storage area to haul things. If the new Mazda3 didn't sit so low to the ground, I might have bought another one instead of the CX5.

Performance
4 out of 5 stars
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