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Used 2016 Mazda CX-5 SUV Consumer Reviews

4.3 out of 5 stars
302 reviews

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Pros
Cons
5 out of 5 stars

Love my RED Santa Baby

Lin B, 05/07/2016
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
22 of 24 people found this review helpful

This is the best car I have ever had. I did a lot of research because this is the first car that I had to or could pick out by myself after 50 years of driving. I did love my Lexus though too. But with my Ford Fusion it was very difficult to see the front end to park properly and there was not enough front end clearance to go over my driveway curb. Not with my CX5. I got the parchment and black interior which reminds me of a saddle shoe but it is a knockout. gorgeous. Love the turning radius . It is a smooth quiet ride. Love the back pull down shade for the back to hide packages. I have driven for 6 months and I love it every time. The Soul red metallic color is wonderful and I am so glad I got the Grand Touring for the beautiful wheels. Had lots of compliments on it too. I like sitting up higher . I will never drive another car without the backup parking aid and the great side mirror guides for changing lanes and lane drift. So much easier especially when entering or exiting freeway at night. Plenty of space in back storage and love the way one or all 3 sections of the back can go down. Hard to say anything negative but I finally thought of some things. Phone charger plug is difficult to use when the console is loaded with personal items and it would be nice to have hands free for the back big door but the handle provides an easy closing if you remember to use it. I love this car and will stick with Mazda for a long time. Never regretted my decision for one moment. I used Costco to find the best price too. I also drove the Buick Encore and Toyota Rav4. Very very happy!

Performance
5 out of 5 stars
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3 out of 5 stars

MPG not near the advertised

AW, 01/17/2016
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
21 of 23 people found this review helpful

I have always owned either Toyota and Hondas sedans. I needed more room and decided on a compact SUV for my next car. After much research and test driving, I went with the cx5 FW ( NOT a AW) with 5 miles on it. 1800 miles later and I am only getting 22.8 mpg and 24 mpg mix with highway. I drive flat land in Florida and have not been sitting in heavy traffic. Something is wrong with these numbers. Also the car has an idle vibration and the dealer tells me this is is normal for sky active technology. I find this unacceptable for a $30k car made in 2016. The reason I did not go with the Honda CR-V due to all reports off a vibration. I now regret my purchase.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Perfect CUV for the enthusiast with a family

jmzda, 03/30/2015
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
15 of 16 people found this review helpful

I purchased the 2016 CX5 GT with tech package one week ago. I had a '14 mazda3 sport Gt loaded and loved it but it was just to small for a family. Wasn't really interested in the cx until the '16 came out. It has everything I loved about the 3 with more space and AWD. It's sporty with a beautiful interior and excellent on gas without sacrificing pep. It's by far the best looking inside and out beating everything else in the class. Couldn't be happier with it.

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4 out of 5 stars

Way to go Mazda!

Jeremy G, 06/15/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
9 of 9 people found this review helpful

This is my wife's vehicle - she has enjoyed it so far, more than her previous beloved 2011 RAV4. The interior is more upscale than you might expect and seems well constructed and durable. The opportunities that I have had to drive the vehicle have been positive. My only minor complaint is that the navigation system is a little more frustrating to use than I am used to in other vehicles.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

My first car I've ever loved!

Golfing Fool, 07/22/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
9 of 9 people found this review helpful

I've had lots of cards and only one lemon ---- i liked all my cars except this one; buick somerset (remember them), toyota camry, several ford sables (family & friends), Ford Escape & Toyota RAV4. They were all "fine." I got them with bells and whistles; leather, sunroof, upgraded sound systems, etc. This is the first car I just enjoy driving, love the look, love the feel, love the two-tone leather, love the zoom zoom factor. I am unsure of reliability or resale value so gave that 4 stars - too soon to tell. I hate the navigation - use my Garmin. But I still love, love this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best SUV for the money

Ina, 10/31/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
9 of 9 people found this review helpful

Terrific SUV. My husband bought one last year and our other car, a VW Tiguan, quickly became the less desired car to drive. When we turned in the leased Tiguan and were looking for a new compact SUV, I looked at everything in the class from a new Tiguan to the Toyota RAV4, Honda CRV, Hyundai SantaFe, etc all the way up to a Mercedes GRA and a BMW X3 and the combination of features, handling, design and price made a second CX5 the clear choice for our family once again. Easy to get our toddler in and out of, comfortable front and back, excellent cargo capacity, and a great drive somewhere between the heavy stiffness of a German car and the zippy maneuvering of a Japanese one. Styling beats anything within $15k of the price. Nav system is excellent and stereo system is good. Really happy with my choice.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Very happy with a difficult decision

Billie Ricks, 04/02/2016
updated 04/05/2021
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
14 of 15 people found this review helpful

It took lots of looking, test driving, reviews, looking more and more at all the competition to settle on our first Mazda. We drove it in the day twice and at night once. Hubby wanted fuel efficiency. I wanted safety. Both wanted reliability. Along with that I wanted as much cargo space as possible, comfortable seats and a quiet, smooth ride. We are getting older and I am tired of saying ‘what’ all the time. :} Our other cars have wind/road noise. A big issue for me was the design changes over the years to smaller windows and less visibility. It really bothers me, especially with LA fast paced packed freeways. Every vehicle I got in had the same blind spots which I didn’t have in the previous cars. One of the selling points for me was the mirror blind spot warning for lanes next to me. I love them. I appreciate them more and more. The back camera is new to me and I am learning to appreciate it as well, although I still turn around. The other thing I LOVE LOVE LOVE are the headlights. I can finally see. I have night blindness and have rarely driven at night. I feel like I have new eyes. You would never know about this unless you test drive at night. The stereo is nice and I love listening to classical on it. At first it sounded AM ish, but maybe that was the station hubby had. We are still trying to figure out the navigation, control, etc. system. I have lots of trouble with it and unfortunately it can’t be fiddled with while driving. Kind of hard to do while parked in the driveway…. In past cars hubby drove on road trips and I ran thru the book and settings. We can’t in this car. The learning is taking much longer AND I must add that this owners manual is the absolutely worst one I have ever had. I actually do read them. I love the auto headlights, and have learned the auto wipers aren’t the same. I waited for them to come on when it rains. It turns out you have to turn them on first. I liked the back seat fold down options which are different from the other vehicles. What don’t I like? The climate controls. The Hot/Cold dial and fan speed are it in this model. Unfortunately there is no middle of the road. If I have it on the first warm notch it is too hot. If I put it on the first cool notch it is too cold. I live in southern CA. and it isn’t necessary to have it turned much more than that. I so find myself moving it back and forth. Actually, I often open my new and coveted moonroof and am just fine, even in the winter. As I said, the Nav. system is taking me a long time to learn. You can’t use it while driving (or as a passenger). I don’t like all the integrated bluetooth, voice stuff…maybe because we can’t get it to work? Neither could dealership. I have never used the phone while driving anyway and trying to figure it out while driving is dangerous. We had CarPlay installed and that solved our navigation issues. I wish the passenger seat was like the driver seat. On long trips I am the passenger and notice the difference. Why don’t they have controls as well? I would pay for that. We would have gotten the Grand Touring because of the extra safety features. I didn’t want heated leather seats (again, CA) but the reason I didn't was the ride. The larger wheels made for a more ‘trucklike’ ride, and was very noticeable, especially after our accident. I gave up the extras just because of the wheels. Seems silly…I would have paid for a more expensive car if the wheels were an option and not standard. Milage is as expected. I have found that when the light says empty and the ‘message’ says 2 miles left to go (testing it), I put in 2 less gallons of gas on fill up than I should have. Something is off. I also found I have to fill up more often- smaller tank. I have brought these items to the attention of the service people but they just shrug their shoulders. No help with my concerns. All talk about service and “just let them know”, but no followup or follow thru. I have taken the car in without anything being done. All in all, I love driving this car. It is my first SUV, and it is fun. High like the van, fits in the garage. Have been very happy for many years repair free.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great car; glad I chose the CX-5

Felix, 07/28/2015
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
14 of 15 people found this review helpful

The handling and performance is very good. The seats are comfortable (for a larger guy). Believe me, I had my choice of any small SUV, checked out several, and this, hands-down, was the best. Take one for a test drive to check it out if you don't believe me. This vehicle just "feels right".

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Good overall

susanchicago, 03/18/2015
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
19 of 21 people found this review helpful

I traded in my 2015 Mazda Touring with Technology package for this GT AWD and couldn't be happier. I am a college student in Illinois and AWD gives me better confidence in snow, but I really wish there could be a way I can manually turn on the AWD. This car is also good for student, I can turn the car into a bed if I fold down the rear seats. The biggest improvement is the infotainment system and it does make a big difference. The new wheels look great. In general, I found the look very attractive and the gas milage to be great. The 2016 model seems to be more solidly built, as the interior plastic is better assembled, whereas the plastic in my 2015 fall off within weeks.

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5 out of 5 stars

So far, So Good (Zoom, Zoom!)

MKH, 06/25/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
8 of 8 people found this review helpful

Solid, quiet, spacious beautiful vehicle. Great Bose sound system and, if you like all the "techy" stuff, you'll love the Mazda CX-5. I can't rate the repair frequency because I've only had it for a month. But my wife owned a Mazda some years back and it was very reliable. My wife and I both own sedans but wanted an suv/awd in case of bad weather. We are really pleased with this purchase.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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