Used 2016 Mazda CX-5 SUV Consumer Reviews
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Great driver's car but NO LIVE TRAFFIC AVAILABLE
JC, 08/11/2015
updated 08/18/2023
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
27 of 33 people found this review helpful
The car is a driver's dream. Bought the Grand touring model SPECIFICALLY for live traffic updates - this is the DC metropolitan area. The brochure for the vehicle SPECIFICALLY states that live traffic is present. But to my surprise I found that Mazda terminated its live traffic coverage earlier this year but NEVER BOTHERED TO TELL IT TO POTENTIAL BUYERS. The only reason I know this is because I called MazdaUSA customer line to ask. This is a classic bait and switch. I could have bought the less expensive model, gotten the same mechanicals and bluetooth-linked my iPhone for live traffic routing. Don't be fooled by the colorful brochure, until further notice there are no traffic updates. The Nissan Rogue has live traffic (for a fee), so does the RAV-4, so does the CR-V and CR-H. I'm willing to pay but it isn't even an option with the $31,000 car I just bought. (Trust me, if you can avoid even a small portion of the DC rush-hour snarls - its worth any monthly or annual fee). Its been 1 year since I bought the CX-5. My above review is unchanged. It is a great car to drive but the lack of live traffic - WHICH WAS ADVERTISED AS A SELLING POINT - remains a sore topic. I have called Mazda headquarters in CA and written to them as well. I have received absolutely no response. It seems Mazda is all about Zoom Zoom and nothing about customer relations. Over a year later and still no progress with live traffic updates. Letters (snail mail) and emails and phone calls all unanswered. The CX-5 still is a great drive but the Mazda customer relations is miserable. Now two years later. A very reliable and solid preforming car. Still no response from Mazda about the lack of advertised live traffic updates. Fortunately Waze and unlimited data plans have filled the void. Now THREE years of ownership. The car continues to preform well. I have given up on onboard navigation. Its still a great driving car with below average onboard electronics. Five year update. I was able to buy an Apple CarPlay upgrade from Mazda for the builtin stereo system. It was a little pricey but it functions well and I can now run Waze and Google maps from my iPhone through the stereo system without any problems; ie it pauses music when voice navigation is talking. This setup probably works better than any manufacturer Nav system. (I don't use Android but there was also an Android upgrade available for the car.) The Mazda is still going strong at 8 years of use. It has been one of the most reliable cars I have ever owned. The electronic shortcomings have been taken care of with the Applecarplay install.
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Over all a great SUV on this segment
sureshbapu, 08/08/2015
2016 Mazda CX-5 Grand Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
9 of 10 people found this review helpful
Just bought a new 2016 GT 2WD trading in my 2010 civic. I think I made a best choice. Best alternative when compared to Honda CR V, ford focus... very good milage. very good reward programs from mazda with various companies & its dealers. So far I eagerly wait for the moment to get inside the car every day . . . I luv the tech package . . . radar adaptive cruise control .... infotainment system is fast no lag . . nice cool AC system . . . High performance 19 inch alloy wheels . . Adaptive lights not available in CR V . .. Steering feel & touch are nice . . . Thinks I don't like when it too sunny its hard to see the odometer because of sun light reflection . . . The back portion of the steering column reflects lights directly on odometer panel . . sunglass box near rear view mirror gets too hot when parked outside so not recommended to leave sun glass inside...
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2016 Mazda CX-5 for sale near you
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- Touring 4dr SUVMSRP: $11,79718 mi away
- Grand Touring 4dr SUVMSRP: $12,9952 mi away
- Grand Touring 4dr SUVMSRP: $14,94716 mi away
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From BMW lover to Mazda Believer!
Mark, 08/11/2015
2016 Mazda CX-5 Grand Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
21 of 26 people found this review helpful
Since 2004 I have owned a lot of different vehicles BMW 328i sedan, 328i coupe and a 528i, Infiniti G37 coupe, Cadillac Escalade, Acura TSX and a Chevrolet Tahoe. I have enjoyed driving all of these different vehicles but the one thing they all had in common was their high maintenance costs and high gas prices because of the need for premium gasoline. The hard part for me in finding a new vehicle that met my needs, especially after driving different luxury brands, was finding something that was going to get great gas mileage, looked great and wasn't going to cost me a fortune to maintain over the long haul. I started my search looking at the BMW X1 and the X3 and both left me rather unimpressed and considering the price of these vehicles that was definitely not the feeling I wanted to have leaving the show room. I also test drove the Volkswagen Tiguan and I really enjoyed the interior styling but again wasn't impressed with the exterior look and the expected gas mileage for the vehicle. The other car that was in the mix was the Acura RDX and while it looks great on the inside and out there were some features that was missing from the car that you would expect on a luxury brand that made it difficult to justify the additional $$$ just for the Acura brand. Once I was finally able to get past my need for a "luxury" brand I decided to check out the Mazda CX-5 Grand Touring based on the positive reviews from Edmunds as well as other consumer reviews. I have to say that I test drove the vehicle 3 different times because after the first time I felt that the acceleration was a little weak but when you come from driving a sporty coupe with a V6 engine with more horsepower it's easy to understand why. However, once I got past that and realized that I wasn't driving a sports coupe but a crossover that is meant more for function and really drove the vehicle I realized that its performance was more than adequate. The car has more than enough power and actually accelerates very nicely on the highway, it looks great both on the inside and out, it gets great gas mileage and has a good mix of standard features from a technology and safety standpoint. The best part for me is that we were able to get the car at the dealer cost and a .9% interest rate for 60 months, which was supposedly only being offered for a 36 month term. All in all I feel like we got a great car for a great price and we didn't have to pay the premium for a luxury brand. Looking forward to driving this CX-5 for years to come!
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It's early, but great so far!
Jeff, 02/16/2019
updated 02/24/2021
2016 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
5 of 5 people found this review helpful
I was looking for something to replace my 2006 RAV4 Limited (w/6 cyl) and came down to a RAV4 XLE and a CX-5 Touring, both were 2016 models with @35000 miles. The CX-5 won out, the rides were close, but the 5 handled better and had more zip to it. I was concerned about performance because it was a drop in horse power compared to my 06 RAV (184 for the 5, 270 for the RAV) but this buggy really cooks, especially in Sport mode. I have read where people bagged on the stereo sound quality, but I have to say on the way home from work the other day Rush's Tom Sawyer came on and I had the volume up to 30 and it was awesome! I live in Western New York and this vehicle handled the last three lake effect squalls with perfection, no complaints here. My old RAV had 174000 miles on it when I traded it in and I thought the Mazda would have some big wheels to fill, but now after driving it for a while, I know it will do the job nicely. UPDATE! it's now been just over two years and it now has 65000 miles on it and it's still great, however although I think my Touring is awesome, I am trading it in for a Fully loaded 2017 Grand Touring with 21000 miles on it. Mazda has really made a believer out of me, Getting the new car Friday (2/26/21) Can't Wait!!
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BEST SMALL SUV FOR THE FAM BAM
carter, 07/26/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
5 of 5 people found this review helpful
I always wanted sports car kind of feel but I also have a family. The CX-5 is provides all of that in one car. I love the way the drives, comfort and it feels. I am glad I made my purchase on this car over the crv and the rav4. It is the best bang for your buck.
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Porsche replacement
Ray, 09/22/2018
updated 09/27/2021
2016 Mazda CX-5 Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
5 of 5 people found this review helpful
Experienced a sudden loss of our Cayenne due to a very serious accident which totaled the Porsche. Had to shop quickly for a replacement. Reviewed ratings and specs for all applicable SUV's and hybrids on line. Results pointed to the Mazda CX-5 as the ideal choice. Shopped on line and found a 2016 Mazda with the accessories we wanted that was affordable. While there are a few features that the Porsche has, the overall experience is a notch above the Porsche. I hate to admit it, but I actually like the Mazda better than the Cayenne. Have discovered the hard way that the A pillar is way to big. Visibility in turning left is poor and view to the right has horrible bling spot. Collided with a car that I never say.
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I'm hooked
Smedley, 11/28/2016
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
5 of 5 people found this review helpful
I've read the reviews for a long time and heard great things, so the CX-5 was at the top of my test list. Now that I own one and get to drive it daily, I love the CX-5. It's fun to drive, looks sharp, and has plenty of features. I'd like to see them improve the Nav, but it's nice to have. Mazda could make the controls more intuitive. Otherwise, the fuel economy has been great, acceleration is plenty for our needs, and the handling is wonderful.
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Everything I wanted and the best price
K. Dickey, 08/13/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
5 of 5 people found this review helpful
The Grand Touring AWD had everything I wanted. 19" wheels, SIRIUS/XM radio and navigation included. Drives great and quiet. I am leasing and may purchase at the end if it continues to please me as it has so far.
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My Little Red Rice Rocket !!
W.A. Thompson Sr., 08/12/2015
updated 02/10/2017
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
5 of 5 people found this review helpful
I have had this car for 6 mo.and have put over 3950 miles on it . I ave. 27.6mpg so far. I LOVE IT !!!!!!! I had a 1999 Ford Explorer XLT 4x4 for 14 years and loved it but, I got about 15 mpg w/ 4.0 SOCH V6. I needed something both my wife and I (we are both retired and disabled) could handle, well we got the Best little Red CX-5 GT AWD you can get. It driver great, is fun to drive and once you figure out how to use all the tech you can put it through it's paces with ease. It looks Very Sexy going down the freeway or just parked on the driveway. We got a deal all over the phone, inc. the trade in's on a boat, truck and my Explorer. The Dealer did a good job putting it all together for us. If you want a fun CUV with all the power you need then BUY A 2016 CX-5! You wont regret it.
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It's True!!
Lynette Pratt, 04/27/2016
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
5 of 5 people found this review helpful
It is sporty with great handling, just like I read! It was a tough choice at first, with so many CUVs out there. But the CX-5 emerged on top for me, edging out others because of its handling, reliability, safety and styling. It became an easy choice after driving all the possibilities twice. No regrets and I love how it looks!
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