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Used 2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A) Consumer Reviews

4.4 out of 5 stars
44 reviews

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5 out of 5 stars

I'm hooked

Smedley, Tarawa Terrace, NC, 11/28/2016
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
5 of 5 people found this review helpful

I've read the reviews for a long time and heard great things, so the CX-5 was at the top of my test list. Now that I own one and get to drive it daily, I love the CX-5. It's fun to drive, looks sharp, and has plenty of features. I'd like to see them improve the Nav, but it's nice to have. Mazda could make the controls more intuitive. Otherwise, the fuel economy has been great, acceleration is plenty for our needs, and the handling is wonderful.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

It's True!!

Lynette Pratt, Fullerton, CA, 04/27/2016
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
5 of 5 people found this review helpful

It is sporty with great handling, just like I read! It was a tough choice at first, with so many CUVs out there. But the CX-5 emerged on top for me, edging out others because of its handling, reliability, safety and styling. It became an easy choice after driving all the possibilities twice. No regrets and I love how it looks!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

A few items away from being a great car

JK, 02/01/2016
updated 02/01/2018
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
10 of 13 people found this review helpful

Traded in my 2013 Accord for something with utility, sportiness, and no CVT. I really like this car, but it does need a few things. 1) Rear A/C vents. This should be a no brainer. 2) The ability to change the color scheme on the sat nav. Blacks and grays are too depressing. 3) The real time traffic is neat, but you can't zoom. 4) Alerts over the speakers should lower the volume on more than just the drivers side. When the tunes are cranked I can't hear the alert that a red light camera is coming up.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Transmission TROUBLE!

G. P. M. Road warrior, Mocksville, NC, 11/17/2018
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful

This was my second Grand Touring CX-5. I drive a lot for work and need a reliable, comfortable, safe and roomy vehicle. The Cx-5 was perfect for the first 90k miles. Only having minor problems until then. The Navigation was always poor could never find long existing addresses. A couple of times I had the “computer reset” due to Bluetooth not working right but all manageable. Then I hit 90k and heard a small whine...after having it checked out by both the dealership and (2) other places....I had to replace the entire transmission with a brand new one, a $4k hit to the budget. Since the warranty was only up to 60k, I got no help from Mazda. I love the new body style and would have been a Mazda customer for many years to come but not anymore. Sorry Mazda but you lost a regular customers (as I have to update every few years due to my work policy). Beware!!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Quality Crossover With Nice Features

Gideon B., Redwood City, CA, 09/13/2016
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful

Previously purchased the CX-3 Grand Touring but found it to be too small after several months. Upgraded to the FWD 2016.5 Grand Touring with everything but the Technology Package, and I couldn't be happier. What I miss from the CX-3: Heads Up display; 4 mpg better fuel efficiency; two-tone interior with burgundy trim. What's better in the CX-5: cargo and passenger room; more powerful engine; overall height; arm rest and storage; electronic E-brake. I would recommend this CUV to anyone who wants efficiency, quality, and driveablilty in an affordable, well-sized vehicle.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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