Used 2016 Mazda CX-5 Consumer Reviews
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BEST SMALL SUV FOR THE FAM BAM
carter, 07/26/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
5 of 5 people found this review helpful
I always wanted sports car kind of feel but I also have a family. The CX-5 is provides all of that in one car. I love the way the drives, comfort and it feels. I am glad I made my purchase on this car over the crv and the rav4. It is the best bang for your buck.
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My Little Red Rice Rocket !!
W.A. Thompson Sr., 08/12/2015
updated 02/10/2017
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
5 of 5 people found this review helpful
I have had this car for 6 mo.and have put over 3950 miles on it . I ave. 27.6mpg so far. I LOVE IT !!!!!!! I had a 1999 Ford Explorer XLT 4x4 for 14 years and loved it but, I got about 15 mpg w/ 4.0 SOCH V6. I needed something both my wife and I (we are both retired and disabled) could handle, well we got the Best little Red CX-5 GT AWD you can get. It driver great, is fun to drive and once you figure out how to use all the tech you can put it through it's paces with ease. It looks Very Sexy going down the freeway or just parked on the driveway. We got a deal all over the phone, inc. the trade in's on a boat, truck and my Explorer. The Dealer did a good job putting it all together for us. If you want a fun CUV with all the power you need then BUY A 2016 CX-5! You wont regret it.
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2016 Mazda CX-5 for sale near you
Showing 3 of 131 listings
- Sport 4dr SUVMSRP: $18,99822 mi away
- Touring 4dr SUVMSRP: $15,4886 mi away
- Touring 4dr SUVMSRP: $16,9987 mi away
See all 131 listings
Mostly Happy 'Grand Touring' owner
Jared Bowden, 01/03/2016
updated 07/05/2017
2016 Mazda CX-5 Sport 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
8 of 9 people found this review helpful
Dislikes: Warranty is only 3 years, not pleased with the poor lighting for the cargo area, no automatic lift-gate, lack of cigarette lighters and A/C inverter/outlets, limited personal item storage space (console too small), change tray in console is ineffective and easily knocked out of place, and no rear vents for AC/Heat. Low ceilings make for getting my child in his car seat more challenging. Lastly, would have liked better shock absorption, not as smooth as a ride as a Toyota RAV4. Aside from the items above I'm happy with the car and my purchase.
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Just bought one
Barry C, 10/12/2015
2016 Mazda CX-5 Sport 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
8 of 9 people found this review helpful
I shopped them out hard. I drove every one of their competitors and took two weeks to make a decision. As I am a current customer, Mazda has great incentives and leasing that drove the deal over the top. They are all very close in terms of features, options, and price. I found Mazda's seat to be the most comfortable and the interior to be the most roomy for a big guy like me. I wish they could put a six cylinder engine in one of these or a hopped up little turbo for a little more zoom zoom and a little less 4 cylinder noise. But, I was able to trade my old Mazda Tribute, combine it with incentives, get free service for two years on the top end Grand Touring AWD, all for what it costs to take a trip to the grocery store. They sort of make it hard to say no.
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I'm in love!!!!
Tracy, 10/29/2015
2016 Mazda CX-5 Sport 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
8 of 9 people found this review helpful
I had a Mazda CX-9 and then I switched to a Nissan Rogue. I knew when I switched to Nissan that I was a fool and that I was a Mazda girl for life. I just traded in the Nissan for a 2016 Mazda CX-5. It was the best decision ever! I couldn't be happier or more in love with this car. Mazda has a quality that cannot be ignored. I recommend this car because it's roomy, comfy, smart, reliable, I could go on forever. The back seat is big enough for 2 booster seats and another person to sit comfortable in between. The seats fold down easily. The stereo sounds great and the Bluetooth works great. I'm never leaving Mazda again!!
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Super Fun to Drive, but a lot of Annoying Issues!
Lori Sanders, 01/23/2016
updated 01/30/2017
2016 Mazda CX-5 Sport 4dr SUV AWD (2.5L 4cyl 6A)
8 of 9 people found this review helpful
There is no mute button on the steering wheel for the radio. It is located in a strange spot between the seats. There are no volume knobs on the console, either. I miss having buttons on the console to work the radio. However, it handles extremely well and is super fun to drive. I have had a lot of problems with the bluetooth. I have had two different brands of phones, and neither one has worked well with the bluetooth system. It is really glitchy. In one year, there have been 3 recalls. The tires squeak and the dealership cannot figure out why.
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I cant wait to purchase a CX-5!!!
susan smith, 02/23/2016
2016 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
16 of 20 people found this review helpful
I test drove all makes and models in the SUV category. My biggest turn off was that most car makers are now using CVT transmissions. I did some more research and found the CX-5! I had heard of Mazda but never drove one before. I was so impressed by the reliability on these vehicles. They just don't have the big name like the other makers. I was so impressed by the drive! I felt so connected to the road and just everything about this vehicle was perfect! The design is so sharp and the space is amazing. It truly felt like everything was placed in the perfect position for the driver. In some of the other vehicles it almost felt as if they put too much effort in jazzing the vehicle up. Mazda kept everything simple but sleek. The technology and quality of this vehicle is amazing. Not to mention the price tag!! I never thought I would be able to get a vehicle with all the options that come standard on this vehicle! I highly suggest giving this CX-5 a test drive!
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What are you waiting for? GO GET A MAZDA CX-5!
Dave K., 10/23/2015
2016 Mazda CX-5 Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
13 of 16 people found this review helpful
I've only had my CX-5 for a week, but I can already tell I'm going to love it long-term. The ride is very nice -- you feel the road, but it isn't jarring. The ECO/Sport function is pretty cool. While ECO gets you the best gas mileage, Sport gives the car a little kick, allowing it to handle a little better and accelerate faster. I'm getting around 29 mpg in mixed driving. I'm looking forward to taking it on a long trip to see how the gas mileage tops out at highway speeds. The exterior is very nice - modern without looking funky. The interior of mine (the Touring FWD model) is very, very nice. Honestly, if someone blindfolded you and put you inside, you would swear it was a true luxury vehicle. It's very modern and sleek. Even though mine has cloth seats (I am accustomed to leather), I really enjoy them. Very nice looking and quite comfortable. Now the best part -- I got mine which retails for around $26,095 delivered for around $23,750 with the Nav package. I think I got a very good deal. The dealer rolled in some Mazda incentives to get it to that price and it was actually under dealer invoice for the car. Not sure how they did it, but I don't care. One other nice thing... the navigation option is a $400 option and it is "installed" by means of a SIM card that fits into a slot just below the Infortainment screen. There's literally no installation. If you want Nav, pay the $400 and get it - they don't need to mess with the dashboard or engine compartment. And the Nav is very nice (made by Tom Tom and upgradable through a computer connection when maps need updates). I am absolutely thrilled with my Mazda CX-5 and I'm almost baffled that I could get a car this nice at this price. If you're looking for a mid-sized SUV/Crossover, this is it. Great gas mileage, remarkably nice design work, and plenty of cargo space. Like all mid-sized SUV's, the back seat is a little short of leg room, but not too short, unless your back seat passengers are really tall. Test drive it, then buy this. You will not be disappointed. P.S. I did tons of research on this, and I previously owned a well equipped Ford Hybrid Escape. Nothing in this class holds a candle to it. And I dare say some of its luxury competitors (Lexus, Infiniti, etc.) can't come close to the fit and finish of this SUV, even at $10 - $15,000 more.
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Differences between Touring and Grand Touring
W. Martin, 12/27/2015
updated 01/03/2018
2016 Mazda CX-5 Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
56 of 75 people found this review helpful
First let me preface by saying that this was the quickest I have ever made a decision on a car, so some of my disappointments are my own fault for not doing better research. Short story: sons car died completely, he desperately needed a car but just starting out after having graduated this year not in much of a position to make a car payment, so I gave him my '06 Kia Sportage EX (in great condition) and bought a new car in 2 days. I normally take several weeks to research. Overall, I do really like the car. The interior is classy for a car in this price range. I especially like the "commander" knob and layout of the infotainment system controls, and I like the exterior design. It handles great though the seats are a little hard (I have not taken it on a longer trip yet to see how they are for a couple of hours, but maybe over time they will "break in"). I kind of wish I done a bit more research between the Touring and Grand Touring models and had maybe paid a little more for the GT. Looking at the Mazda webpage comparison charts, it seemed that the main differences were things leather seating, Bose speakers, heated outside mirrors, and a moon roof. All of which I though I could live without (actually never much cared for leather seats anyway, and had a moon roof in my Kia which I realized over the years I rarely opened anyway). I assumed things like the infotainment system was the same in the two models (other than the Bose sound, which I assumed to be Bose speakers). Now that I have owned the touring model for over a month, I have come to realize there are more differences than are pointed out in the Mazda literature. Actually the salesman did not even point out any difference or try to steer me to looking at a GT model. I said I didn't particularly need leather so I was thinking of the Touring model, and that's all I ever saw. It was never pointed out for example the instrument cluster in the GT provides much more information than in the Touring. Though the clusters appear to look the same with the car not running, the LCD trip computer in the GT has a completely different display and features such as when a warning light comes on, will actually provide text as to what the issue might be. When test driving I forgot to listed to the sound system. Unfortunately the sound system in the Touring is not that great in my opinion. I never heard the Bose system for comparison, but assumed that my no-name brand Kia sound system sounded really good and any system they put even in a not-top-of line model would still be pretty good.. not necessarily the case (but again, my fault for not researching it better). I am still learning, but am also not so sure that there are features of the infotainment system that are disabled in the Touring that would have been available in the GT (even though the systems are the same). For example, the manual seems to indicate that you can receive emails, though that does not seem to be an option for me. (Update: you receive emails. Though there is some limited functionality. Not a difference between the T and GT but rather a difference between iOS and Android phones... more functionality with an android phone) I knew that the Touring did not have Sirius radio, though it actually shows up in the infotainment menu, it's just disabled and greyed out and cannot be enabled.. so the system in the Touring appears to be capable, but because it is not a feature, you can't sign up. The one thing that is fairly poor is the owner's manual. It covers all models of the CX-5, but for whatever reason, the manual never refers to the Sport, Touring or Grand Touring models by name. They list "Type A" or "Type B" instrument clusters, or the "Type A" or "Type B" audio and Bluetooth systems without ever saying which models have which systems. You actually have to read through and start comparing how things look in the pictures to determine which "Type" you have. That's how I found out there were different instrument readouts between the Touring and GT and that I had a Type B instrument cluster. When it comes to the audio, apparently the Sport has Type A and the T and GT have Type B radios and Bluetooth, but it's by process of elimination and sitting in the car and comparing the displays and what features are available. Overall, I'm not at all unhappy with the car, my advise would be though to look at the different models for the differences in features that may not be pointed out in the literature before your make your decision. Update: after 2 years, still love the car, though still wish I had gotten the GT and the radar cruise etc. package. The Bluetooth/infotainment system isn't the best. I actually really like the display (the limited color scheme looks good with the rest of the interior) however it seems to have trouble connecting about 20% of the time.
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icky tech
Gmanlee01!, 11/24/2021
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
4 of 4 people found this review helpful
Comfortable, well handling car, slightly under-powered/torqued. Gawdawful technology. Good: Good visibility. Lovely seats. Handles like a well sorted front wheel drive sedan. The go pedal will respond if forced. Brakes work well. Quiet interior. The Bad: The software responds as if it has an under-powered CPU or is running out of memory. Every aspect responds slowly, it's click and wait. Though it's labeled Bose, the stereo is mediocre at best. The User Interface (UI) is horrific. Radio reboots continuously when cold.
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Won over!!
geo manny, 11/25/2016
2016 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
4 of 4 people found this review helpful
I had a 21010 Toyota Venza. The Mazda Cx-5 with bose navigation is way better where it counts. Much more comfortable. Ride height is good. Navigation is really good. It takes hd traffic into consideration when planning the route. I compare it to Waze and the route is always similar. The bose system sounds great. Fuel economy driving in NY traffic is 24mpg. I have had the CX-5 for 6 months, and overall I am very happy with it.
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My retirement vehicle
Michael Foltz, 08/01/2016
updated 08/10/2017
2016 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
4 of 4 people found this review helpful
Mileage lower than expected. Well constructed.
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Transitioning from Hyndai Santa Fe to Mazda cx5
Linda bowers, 05/01/2016
2016 Mazda CX-5 Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
4 of 4 people found this review helpful
The car overall is well designed and a comfortable ride. The interior materials for the dash, doors and center console could have been better. It requires upkeep to remove the body oils that make marks on it. The exterior design is sleek and attractive but the paint job from the factory could have been a lot better. The gas mileage is the big plus here as I am spending less time and money filling it up.
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Good Overall
Don V, 12/13/2018
updated 01/11/2021
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
4 of 4 people found this review helpful
We have been buying Mazdas since 1981 - GLC, 626, 3, 6, and now the CX5. We have always appreciated Mazda performance and reliability. Our CX5 Grand Touring model has many great qualities, as noted by various automotive authorities, websites, magazines, and Consumer Reports. But, four negatives (for us at least) are: it’s navigation system, road noise at highway speeds, its cramped (limited leg room) back seat, and its somewhat awkward entry/access to the front seats. The navigation system has proven to be useless since it can’t be updated (by us or the local Mazda dealer). Road noise at higher speeds is so bad that the Bose sound system's volume has to be cranked up pretty high to be heard - making conversation virtually impossible. The back seat is so lacking leg room that it can’t accommodate infant car seats. And, I bump my head almost every time I get into the driver’s seat (I’m 5’9”). As a result, our 2009 6 is still my “road car” - although my wife still prefers the CX5 in town.
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cx9 little brother
jim, 01/24/2016
updated 07/25/2016
2016 Mazda CX-5 Sport 4dr SUV (2.0L 4cyl 6M)
11 of 14 people found this review helpful
Down sized from cx9[loved it] to cx5 now that the grandkids are bigger and don't spend as much time with us.It is a totally different car.Shorter[bumps felt more] and handles like a smaller car.As it is a Mazda it is responsive[once warmed up] and fun to drive compared to its competitors who are BORING. I do miss the cx9 but it is in process of a major redesign so would have leased an obsolete product.Mileage is better but NOT as good as I expected.24 mpg for first 6000 miles which was 40/60 highway/local. Interior well layed out and quality material .Smaller seats [front] not as comfortable[very hard] as larger cx9.Storage space really small compared to cx9 but with back seats down adequet.Latest and greatest technology much of which we do not use but it is there. Nav system is awkward to use and there seems to be no way to label destination for favorites. Lots of road noise which was traced to wind noise from cross bars of roof rack.Take them off and noise goes away.SO this review is early in its lease life. ed for We wish we had waited for cx9.
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Transmission failure
Michael, 07/29/2016
updated 02/06/2018
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
6 of 7 people found this review helpful
I really enjoyed the car, but less than 2 years into having it the transmission started to go and I ended up stranded on a busy highway. That was not fun. The Mazda dealership couldn't get me in for over a week after that and couldn't give me a loaner because the car didn't completely fail, as I was able to start it back up eventually and drive home. I ditched the car and went with a different brand that I trust more. It's too bad really.
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Room for change
Capt, 02/10/2016
2016 Mazda CX-5 Sport 4dr SUV w/Prod. End 01/16 (2.0L 4cyl 6M)
19 of 26 people found this review helpful
I test drove one tonight ready to buy. My girlfriend "had to have it" because of the new red color. After some time spent with a very patient salesman we decided on a price and took a test drive. I instantly noticed the flat "airplane" style seats. We were looking at the base model and the seats were very flat and lacked padding. While she drove I played with the dash and found the deal killer. The radio was as bad as it gets. I noticed someone had tweaked the EQ to try to hide the issue but I tell you this was the worse sounding radio I have ever heard, no lie. As my girl put on a sour face with her seating displeasure I quickly felt this might be the wrong car to buy. Considering the simple fact that the seats were poor and the radio was really bad it would not be a great choice for road trips. Theyt really missed the point. We returned to the dealership and had to inform the salesman that we needed to think about it. I did feel bad for him because we had already communicated for days and this was supposed to be the trade in, sign and drive moment. I am proud that my girlfriend found these 2 instant flaws big enough to wait it out. We are going back to recheck the Hyundai. She has driven hers for the last 4 years and I must admit, it drives better, is more comfortable and the sound system blows away the Mazda. Plus she has had zero issues with it. Yes, the red is an awsome color and the car felt solid but they missed some simple points that would make it a great car.
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CX-5 decent
M. Taylor, 12/29/2016
updated 07/11/2022
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
8 of 10 people found this review helpful
2016.5 GT AWD (all factory options) purchased new in Feb2016. This is my wife's car and she chose it over the CR-V and Rav4 because it's not as common. I'm good with that. After 10 months of ownership her complaints are: the ride is a bit harsh and the cargo and rear seating area a half size too small. I barely drive it, but I completely agree with her observations. Additionally, I feel as though the pedals are too close (I wear size 13 shoes), the driver display is not easy to read at a glance (monochrome digital like 1980), and the quality of the materials used for the interior are not as good as the Honda or Toyota. Our son, who is 13 and tall, fits in the car just fine but it's a snug fit when he and his lanky buddies pile in. Good purchase overall, just not my first choice. Update 02Jan2018 For the most part nothing has changed. The interior quality is average, at best. We had to have a portion of the driver's side leather seat repaired, the interior fuse panel cover routinely pops off, and the front armrest had to be replaced due to a design flaw. The infotainment display is huge but only displays a portion of the music being played, there's a ton of cheap plastic in the cabin, ride is firm but the engine doesn't live up to that firm ride, and the cabin is too small for us. I'm 6'2" and our 14yr old son is 6'1, my wife is 5'6". Basically, the three of us can't ride in the car at the same time. Update 06July2018 My wife puts a lot of miles on the car It now has 41,000. Just replaces the OEM tires with BF Goodrich. Driver's seat is showing wear prematurely. This has nothing to do with the color; the leather is just low grade. As much as I've griped about the low quality interior, mechanically the car has held up just fine. Update 06Jan2020 In November of 2019, the infotainment system starting glitching. I was able to locate the technical service bulletin online, which gave me confidence that this would be a quick and relatively cheap fix by the dealer. Capitol Mazda of Cary NC charged me $500 to replace the SD card. This truly is the last Mazda that I'll buy. Update 06Jan2021 82,000 miles on it. Spark plugs replaced during the summer (75K miles) per maintenance schedule. Transmission is sealed so fluid change is not required. Has a timing chain, so no maintenance required. My gripes are the same but there have been no other mishaps. Update 08July2021 Just over 92,000 miles. Nothing really to report. TPS light was stuck in on position regardless of tire pressure. Mechanic reset the sensors and that fixed it. I just read through my previous postings and they still apply. 10Jan2022 97,000 miles. Center console (arm rest) developed a tear. Had it fixed by the same company that repaired the leather on the driver's seat. Mechanically, the car is sound. The interior is cheap. 11July2022 Center console (arm rest) tear reappeared. The interior of this car is a huge disappointment.
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A few items away from being a great car
JK, 02/01/2016
updated 02/01/2018
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
10 of 13 people found this review helpful
Traded in my 2013 Accord for something with utility, sportiness, and no CVT. I really like this car, but it does need a few things. 1) Rear A/C vents. This should be a no brainer. 2) The ability to change the color scheme on the sat nav. Blacks and grays are too depressing. 3) The real time traffic is neat, but you can't zoom. 4) Alerts over the speakers should lower the volume on more than just the drivers side. When the tunes are cranked I can't hear the alert that a red light camera is coming up.
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Disappointed by sluggish engine
John Eod, 02/18/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
16 of 22 people found this review helpful
Test drove a 2016.5 Grand Touring, and was expecting a lot more from its engine, especially after reading the Edmunds expert review (which says this is the most "sporty" small SUV in the market) - if this is the best of its class, then I am going to have a big trouble finding my next car... The interior is very nice, with leather all around. But I found a couple of annoying issues: - the co-pilot seat is not powered, only the driver's. - the front seats head rest is **very** uncomfortable, since after just a couple of minutes seating you feel like it is pushing your head forward. The worst? The salesman suggested turning it around (so its back would be looking forward): sure, it felt better, but it would not save my neck on a crash... Truth be told, when I leaned the seat back, the issue got better. But design failed in this case. A week earlier, I test drove the Honda H-RV, which looks great, but it's got an even more sluggish engine. Seems to confirm the hard time I will have finding a small SUV/Crossover that has a responsive engine.
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WOW! The best car I have ever owned. PERIOD!
Ron LaGrone, 10/22/2015
updated 04/27/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
9 of 12 people found this review helpful
I did my research on the top four vehicles in this class. I narrowed my decision down to the top two. This one WON hands down. I cannot get over how wonderfully it drives, the amazing acceleration, the way it grips the road, the stylish parchment interior, and SOOOOO much more. The seats easily lay down flat in the rear. Visibility is REALLY exceptional. It has the feel of a sports car
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UPDATE: Mazda - STILL Excellent dependable!
AlamoMike, 08/28/2016
updated 03/05/2018
2016 Mazda CX-5 Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
9 of 12 people found this review helpful
UPDATE-3-2-2018 Wind noise on highway still too high and interferes with radio sound. (No is not tire noise) UPDATED 8-31-2017 - Still enjoy this car. Doing more highway driving lately and notice the wind noise. Sometimes interferes with the sound of the radio. Gets great gas mileage on road. Looks much the same as 2015 - handles good, good performance - took the original tires off and bought Michelin - smoother ride, handles better and much more tread. If you wear polarized sunglasses you will see patterns of small circles in the rear deck glass. Seems that way in many models of cars, not just Mazda. Quality of glass now?? They may tell you the window is factory tinted, but it is not - just stained without any UV protection. Tinting does not help patterns of small circles disappear either.
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Great little SUV
MrTichy, 09/26/2016
updated 03/29/2021
2016 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
7 of 9 people found this review helpful
My first Mazda. Rides well. Peppy engine, good steering. the 6 step transmission works seamlessly. Gas mileage could be better though. The fuel tank should be bigger. Trunk space could be better but I absolutely love folding 40/20/40 split back seat. I have trailer hitch and cross bars. I do lots of skiing tin the winters. CX-5 handles ice, sleet and snow like a champ. On one snowy day, I have seen a few front wheel drive sedans try to make it up the hill. It was so slick that the sedans would not climb all the way up. Not my CX-5. I made it all the way up with no issues. AWD tech is seamless. Awesome traction. 4 year update: - I had installed Car Play update ($199 with discounts at the dealer). Totally worth it. - The brakes seized and I had to replace pads/rotors after the first winter. I live in north east. Lots of snow and salt in the winter. The brakes were obviously not designed for this weather. I have to inspect and clean brakes every spring otherwise, they will seize. The top guide rods in the rear set have rusted out. - Still love my CX-5. I plan to keep it for next few years - I have had this vehicle since 20216. I had Mazda dealer perform Apple Car software and hardware upgrade after the purchase.
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First Mazda, won't be the last - Still love it
Oliver, 08/19/2015
updated 02/15/2016
2016 Mazda CX-5 Sport 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
5 of 6 people found this review helpful
This is a follow up to my original post. There is something interesting about our CX-5 which I never experienced with any other cars we've owned before. Each time we fly home from a trip, we'd pile into the car and drive off the airport parking lot. As soon as we hit the beltway, I would feel that I've missed driving this car so much. You'd almost want to hug the thing. Cons: seats are not ergonomic and not very comfortable. Gas tank is a bit small. Overall, still a great car with good gas mileage. I've been averaging 28.5 MPG so far. Still loving it.
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Highway noise awful!
Thomas Cook, 06/01/2016
updated 06/12/2017
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
16 of 23 people found this review helpful
Good car, with one MAJOR flaw. Highway noise is so bad it is difficult to hear the radio unless you raise the volume really loud. Nice road feel on the highway, but bumpy on local streets. Engine works well, but transmission make it feel like engine is lugging at times at slower speeds. Navigation system does not work well and is infuriating that it will not allow you to make changes if the car is moving. I understand safety, but should have a disclaimer to allow the front passenger do this. Disappointed there is no seat memory even though I have the Grand Touring model with power seats.
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Horse and Rider—Responsive Little CX-5
Gary F., 11/13/2021
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
3 of 3 people found this review helpful
Purchased used 2016 CX-5 AWD Grand Touring, after driving daughter’s 2013 model. Love the handling, ergonomics and especially that beautiful 6-speed automatic transmission! An enthusiast’s compact practical hauler with a heart of gold.
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After five years
Dean, 05/05/2017
updated 05/16/2023
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 3 people found this review helpful
I still like my CX-5 and I’m looking forward to the 2024 arrival of a plug-in hybrid that I read is a possibility.
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2016 CX5 CMU issue
TB, 07/09/2020
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful
I bought a 2016 Mazda CX-5 on February 2020. The touch screen started to reboot himself. I went to Mazda and they said the CMU is not working and I have to replaced it. The quote is 1500$. This is a pretty high price and I asked for details and they said that this “happened “. I did some research and I found that this is an issue with 2016 Mazda models Mazda 6, Mazda CX-3 , Mazda CX-5. If you want to buy one of this , be ready to spend money.
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First New Car for College Aged Son
Steven Darby, 06/18/2016
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful
Compared with all others in this category. Best bang for the buck. Happy to get Blind Spot mirrors at mid-trim level and included in base price.
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Just the car I wanted!
Happy Camper, 10/19/2020
2016 Mazda CX-5 Grand Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
3 of 3 people found this review helpful
Mazda CX-5, having been reviewed by Car and Driver as equal or better in some ways to the first place holder, Honda CR-V, caught my eye a few years ago. It was the RED color that captured my heart. The BEST RED on the highway! Couldn't live without it. Sold my Honda Civic and bought the 2016 Certified Pre-owned Mazda because of the fantastic color, the low mileage and the CD player, which is literally obsolete in new cars. It was the car I'd yearned for, for a year, and I got a good one, for a good price at Oak Tree Mazda, San Jose.
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SBS /SCBS are useless.They DON'T avoid collision
Ronix, 11/21/2019
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful
SBS /SCBS are NOT working as advertised : "advanced safety technologies designed to aid drivers in recognizing hazards, avoiding collisions, and reducing the severity of accidents when they can't be avoided" I also have a 2017 GT M6 beside the 2016CX5 GT, both with Smart Brake Support and Smart City Brake Support for which I paid a dearly $800 more on each. Mazda is deceiving customers big time. It is only a marketing fanfare with these safety features. Local Dealership acknowledged they are NOT working as described in the manual or as advertised on youtube. There are too many conditions that ALL has to concur in the same time for SBS/SCBS to kick in ....which 99% will never happen during normal driving. Bottom line, don't count on SBS / SCBS ( dont buy it) to slow down or avoid collision when the car in front applies a sudden brake or there is imminent collision. It happened to me and only my reflexes avoided it.... If you count on them, you will willingly crash your car .
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"Coo whhhip" ~ Stewie
K. A., 09/10/2019
updated 09/17/2020
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
3 of 3 people found this review helpful
I just bought my 2016 slightly used from a previous lease. Certified Mazda purchase, AWD, grand-touring with under 29k miles. It's a beautiful white with black leather interior, and all of the bells and whistles. ***EDIT: It has been exactly a year since I bought my "lil SUV that could," and I am still in love! Mazdas rule! ***EDIT: It has been a year, and I still LOVE my lil SUV that could. Mazdas rule! I adore Mazdas -- my previous car was a Miata (loved it for 7 years) but got tired of truck drivers and soccer moms almost running me off the highway because they couldn't see me. And it sucked in show (not that we got a lot, but still...) So far, I love this car! I love everything about it. I love the way it drives (although I concur with the road noise of the Yoko tires that came with, but they're brand new, so there's that -- I'm not changing them). I love the exterior, I love the interior. I love the technology. I use the GPS, the music apps, with ease. I love how safe it makes me feel. The blind spot monitor is a life-saver, especially in a time when no one uses signals to change lanes. I'm still getting used to the back-up camera, but that's on me. I love the info panel that tells me my average mpg and how long I can drive before I have to get gas, etc. The sound system is great! The nice young man at the dealership balanced it out for me. Granted, it sounds much better the louder it is, but I guess I'm getting old. I'm always afraid I won't hear the siren of an approaching fire truck or ambulance, and will pull out in front of them at a light or something. I took my lane assist warning ding off. I'm still getting used to the size of this vehicle. Compared to my convertible it feels like a tank, but has a nice, smooth but sporty ride. I feel confident about the remaining warranty. What's not to love?
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Great car
Marco, 08/14/2022
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful
Very reliable car.i have over 80,000 miles on the cart and just have done basic maintenance at proper intervals.no major repairs to be done!
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Handles like a sportier vehicle, some shortcomings
freddiec66, 05/22/2020
2016 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 3 people found this review helpful
Purchased used. Handled very well and had fairly good acceleration. Nice design, esthetically pleasing. Excellent fuel mileage, goes anywhere anytime with AWD. Shortcomings include narrow rear door openings, poor sound deadening. AC did not cool well on hot, sunny days, and no vents in the rear seating area made for unhappy second row passengers. Interior was cloth and held up pretty well to dogs, cargo, and kids.
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Compact SUV with personality
MikeS, 02/26/2017
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful
So for background I was looking for a 2-row SUV along the lines of the Ford Edge or Nissan Murano in the 25-30K price range. But I quickly realized that my price range ruled out a new Edge and Murano. So that left me shopping in the compact segment for something close to their size and wheelbase. I narrowed my search to the Santa Fe Sport and Mazda CX-5 which I both test drove. I ruled out the smaller class such as the Tuscon or Sportage out of personal preference. Styling is edgy but not wild. I love the slightly larger wheels and darker rims on the GT and how they fill in the wheel wells with less of a gap than the 17". The CX-5 reviews on the web describing the handling and driving experience are spot on and lead the class. Handling is crisp and car like. The Sport mode keeps the engine in the upper end of the power band and holds the shift points to a higher RPM. Engine doesn't feel strained when pushed and the transmission rarely hunts for a gear. I didn't miss a turbo with this engine. Mazda has nailed the driving experience. It is clearly fun to drive and zoom-zoom. Interior: a few nits are the lack of rear air and usb for back seat passengers but hey it's a compact SUV not a limo. The air gets back there fine. The other nit is the armrest design for the front passenger. There is a cut out in the armrest for the driver's right hand to rest on the infotainment controls, leaving no place for the passenger to rest their left arm. Seats are very comfortable and nicely bolstered for lateral support. Thigh support is good front and rear. Rear seat knee room is a smidge smaller than the Santa Fe Sport but head and shoulder room is fine. I'm 6 feet tall and fit fine front or rear. The Bose sound system is awesome. I've read reviews complaining about this system but it must be the music they are listening to. As far as options and amenities, there is a pretty good selection at the Grand Touring level. You can get more tech and safety features with a tech package for around another grand which is on par with other manufacturers. I would like to have seen a few more features as part of the base Grand Touring package such as LED headlights and taillights. No power liftgate or heated steering wheel option as far as I know. Tire and wind noise is slightly more noticeable in the CX-5 compared to the CX-9 I also have. You need to test drive at highway speed to find out of it bothers you. It is quiet around town. Ride quality is more to the firm side but not jarring over train tracks for example. The CX-5 stands out among the sea of boring SUV's in this class. Check it out! Haven't owned in long enough to assess reliability but I've had a good track record with my other Mazdas.
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Glitchy Infotainment System
Maggie, 04/30/2021
updated 11/03/2022
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 3 people found this review helpful
Love everything about my Mazda except the infotainment system. Love the look, style, performance and safety. But hate that the infotainment system is not touch screen. Using that stupid knob to scroll through entire screen takes your focus off the road more than a touch screen. Instead of a quick tap on the screen I have to take eyes off the road while scrolling through the entire screen with the knob. This is much more distracting than a touch screen. Would never buy a Mazda again unless they change the infotainment system. It’s also glitchy. Now the clock doesn’t keep the correct time. Have to unselect and then select sync clock with GPS every time I drive the vehicle. Mazda no longer supported the navigation system. Either pay over $400 for a new one or get Apple CarPlay. Chose the CarPlay. Much better than the Mazda system.
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In a good groove with our 2016 CX5 Touring
Jerry F, 04/16/2018
updated 10/20/2022
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful
WeWe purchased this CX5 Touring new. In the 25000 miles wethe best on long trips. We love the overall design ( exterior and interior). The interior cockpit is user friendly, although the radio controls take a little getting used to. The MPG's are what we expected when purchased (23/31). All in all, we are happy with this vehicle and look forward to many more miles of pleasure. We no longer own the car.
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Love my CX5!
Sonja Freeland, 01/09/2017
updated 01/14/2021
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 3 people found this review helpful
I've owned my Mazda CX 5 for five years now. Very dependable vehicle. Except for a costly head lamp repair that my dealership covered, I've not had one issue. Gas mileage is so so. Overall I get 25 mpg on the highway. Road noise is so so. Back seat ride isn't real smooth. But overall it's a great car for its size and price. I love my sporty looking CX5 and would recommend this car 100%!
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Transmission TROUBLE!
G. P. M. Road warrior, 11/17/2018
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful
This was my second Grand Touring CX-5. I drive a lot for work and need a reliable, comfortable, safe and roomy vehicle. The Cx-5 was perfect for the first 90k miles. Only having minor problems until then. The Navigation was always poor could never find long existing addresses. A couple of times I had the “computer reset” due to Bluetooth not working right but all manageable. Then I hit 90k and heard a small whine...after having it checked out by both the dealership and (2) other places....I had to replace the entire transmission with a brand new one, a $4k hit to the budget. Since the warranty was only up to 60k, I got no help from Mazda. I love the new body style and would have been a Mazda customer for many years to come but not anymore. Sorry Mazda but you lost a regular customers (as I have to update every few years due to my work policy). Beware!!
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Great Experince
A Arora, 07/18/2016
2016 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 3 people found this review helpful
Like the cross traffic alert. Lift-gate feature would have been a plus.
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BEST SMALL SUV FOR THE FAM BAM
carter, 07/26/2016
updated 08/03/2017
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 3 people found this review helpful
I always wanted sports car kind of feel but I also have a family. The CX-5 is provides all of that in one car. I love the way the drives, comfort and it feels. I am glad I made my purchase on this car over the crv and the rav4. It is the best bang for your buck.
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Quality Crossover With Nice Features
Gideon B., 09/13/2016
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful
Previously purchased the CX-3 Grand Touring but found it to be too small after several months. Upgraded to the FWD 2016.5 Grand Touring with everything but the Technology Package, and I couldn't be happier. What I miss from the CX-3: Heads Up display; 4 mpg better fuel efficiency; two-tone interior with burgundy trim. What's better in the CX-5: cargo and passenger room; more powerful engine; overall height; arm rest and storage; electronic E-brake. I would recommend this CUV to anyone who wants efficiency, quality, and driveablilty in an affordable, well-sized vehicle.
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Impressive little SUV, Zoom Zoom!
Paul S., 04/05/2019
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful
After test driving a few other similar SUV's (Toyota RAV4, Subaru Forrester, Ford Escape, Nissan Rogue) this one was the best. It handles better, has lively acceleration, and is very sporty in the way it looks, handles and drives and has a nice quality feel to it. We got a late production 2016 Grand Touring model which is classified as a 2016.5. This is a very reliable vehicle but be aware of a serious problem with LED headlight DRL's failing, these headlights are included when you have the Technology package added. The curved DRL portion of the headlight will fail, headlight assembly is sealed and requires the entire headlight assembly to be replaced to fix it, they are not cheap at around $1000 each and there is no other option. Be sure it has newer style "J" headlight assembly which are much less prone to failure. These headlights also have auto-leveling, illuminate the road like no other and look amazing! In addition ours also had the iActive sense package which offers Lane Keep Assist, Smart City Brake Assist and Adaptive cruise control, this has so far worked very well. If you are looking for a nice sporty little SUV don't overlook this one, I feel Mazda's are a little under-rated so at least check this one out before you buy.
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LOVE IT!
Dan, 11/24/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
3 of 3 people found this review helpful
Got a red one for my mid-life crisis...LOVE it, VERY satisfied with my CX-5
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Catalytic converter died before 40k miles
MD ASHIQUR RAHMAN, 11/28/2022
2016 Mazda CX-5 Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
3 of 3 people found this review helpful
I own a 2016 Mazda CX-5 touring and this vehicle had less than 39000 miles (less than 6 years) when my catalytic converter stopped working. Mazda don't have dealer ship everywhere that's a big problem so I contacted Mazda corporation via email and they didn't do anything about my catalytic converter and their customer service sucks. They don't stand behind their warranty. My vehicle had federal emissions warranty (they didn't tell me) and their closest dealer ship was 90 minutes drive away from my place and their customer service keep pushing me to get my vehicle to Mazda dealership. I had spent $1700 from my pocket to change my catalytic converter and the old one still on my hand. I went to a certified mechanic but BD Mazda customer support and Mazda corporation team care about their dealer ship mechanic (Mazda certified mechanic you can't trust them) I have all prove what worked I had done and Mazda made cheap piece of crap Chinese catalytic converter that I decided to keep to show them. In one word Mazda and their customer service sucks. Their catalytic converter made with Chinese cheap ass material. Sorry Mazda probably never again
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I love my Mazda again - going on 8 years now!
Debra Z., 06/02/2022
updated 06/05/2023
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
3 of 3 people found this review helpful
NEW REVIEW - I have fallen back in love with my CX-5. I was very annoyed with Mazda, but it ended up being the dealership. After 8 months, I called Mazda - the national customer support - and they had a part delivered to Savannah and the issue was resolved in less than a week. Ever since then, my car has been solid. I have replaced tires, a battery, and brakes - the normal wear items. It is comfortable, quiet, and reliable. The paint still looks good, and the leather interior shows minimal wear. OLD REVIEW - I love my CX-5 and would give it 5 stars, but there is a worldwide problem with the Infotainment center. The issue, glitch as some call it, even became a question on a recent Jeopardy episode (May 2022). Just shy of 32,000 miles on my car, the system began rebooting. The radio is stuck on NPR, the CD player, USB, Bluetooth features will no longer work. The back up camera seems to work, but then it often stops 2/3 through backing up. This is a worldwide problem and other Mazda years and models are impacted. It has been more than 7 months and the part is still not available. I even escalated it to national customer support which did nothing. They acted like it was the first time they had heard of the problem. Come on. Give me a break. Customer support must be well aware of this as should every Mazda executive. I can’t sell my car without taking a hit. I suppose Mazda might give me a break on a trade in, but I am hesitant to buy another Mazda because of their lack of solving this issue.
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And I still Love my CX5
anjanette cisneros, 05/16/2016
updated 11/20/2017
2016 Mazda CX-5 Grand Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
3 of 3 people found this review helpful
This car is not made for very tall people. I personally don't have to worry about height with myself or most of my passengers. I have owned my vehicle a year and 8 months. As I said before I love it when I first bought and I still love it. The gas mileage is great, I tend to have a heavy foot on the gas pedal. I was pretty impressed with the acceleration of the CX5 compared to CRV and Outlander. As of now I would not trade my CX5 for any other car, maybe a newer CX5 with AWD.
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Best of the bunch!
Paul Saltanis, 09/26/2016
2016 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
6 of 8 people found this review helpful
We drove most of the competitive vehicles and liked this one the best. Good quality and value.
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Infotainment is awful
Simon, 12/15/2017
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
6 of 8 people found this review helpful
My girlfriend and I have leased the 2016 Mazda CX-5 Grand Touring with everything on it. Very nice. Blue with beige leather interiors. The car looks great, more expensive than it is, almost like an Infinity FX segment. It also handles quite well although the acceleration and torque are questionable considering it has 184 HP (4 Cylinder). The car has good stability and handles well on snow and wet surfaces. The big downer is the technology/infotainment. Let's start from the remote start (supposedly a great tool to have in cold weather). Except it almost NEVER works. You have to attempt several times from close until eventually it works. Very disappointing. The Navigation system: terrible. You're better off with a Garmin GPS from early 2000s. It doesn't recognize addresses and often gets stuck in a zip code not allowing you to find an address in another area or state (forget about using it for long trips across the country.) Finally, the worst: the infotainment. The Pandora almost never works. We pointed it out at the dealer and they said "sometimes it takes a while to get it to work, you know". The Bluetooth has a lot of issues too. It often doesn't connect to the phone (only one by the way can be connected) and even if it does, it disconnects at times. Try the voice command to make a phone call GOOD LUCK! You say "Mom", it'll respond "Would you like to call Number 9?". Finally the USB connection: a disaster. Since new one of the two USB was getting stuck, we pointed it out we are still waiting almost 2 years after purchase to get the part. I created a several folders on my USB with music we like and the stereo only recognizes the songs and authors. Not the folders say "Queen Best Of" or "Rock and Blues" or "Country". So much for spending several thousands more for the Grand Touring. By the way the BOSE speakers are probably the worst ever made by that brand. I had Pioneer speakers in my BMW in the 90s that were far superior in sound quality and power and they cost me 200$ at the time. The 2016 Mazda CX-5 is very attractive, good in gas consumption, and handles well. But the technology, navigation, and infotainment are an F.
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Why ruin the free Nav?
Ash2, 06/14/2016
updated 06/20/2017
2016 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
21 of 33 people found this review helpful
The free Nav does not integrate Live traffic. Mazda rep says this car will never get that feature. Subscription live traffic is not available for the car either. You have to rely on your cell phone and Waze if you want to have a navigator direct you around traffic. That makes the CX-5 Nav pretty useless while it seems all the competitor offer integrated live traffic. Also, updates for its maps are outdated. Found speed limits to be wrong in several areas. Roads that have existed for a long time do not show up. Road noise around 50+ require you to push the radio volume up alot. Those are our only 2 complaints. If they dont matter to you, then you'll enjoy the car. It does zoom, impressed when doing 60, you can still rapidly accellerate to pass. Didnt feel that with the competitors. Update 6/16/17: Three times so far over the last year had a new problem. Walk away from the car and it wont autolock. Walk back to the car and look at display to verify that it shows that no doors are open. Dealer's response was to factory default everything. Still happened again after that. 10k miles so far on the car.
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