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Used 2021 Lincoln Aviator SUV Consumer Reviews

2.6 out of 5 stars
28 reviews

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1 out of 5 stars

Trouble

Kildee, 05/22/2022
2021 Lincoln Aviator 4dr SUV AWD (3.0L 6cyl Turbo 10A)
16 of 17 people found this review helpful

My 2021 Lincoln Aviator has a new problem every other day. Navigation doesn’t work most of the time, The same time stayed on the clock for 3 hrs. Doesn’t detect rain. Braked 5 different times on its own while Moving @ 75 mpg on interstate 35 that jerked the car. Lincoln help was a joke. Transferred my call from one person to another over & over. So I’m stranded for 4 hrs before anyone came with a wrecker in Waco that did not have a Lincoln dealership. The personnel I spoke with were very untrained & had trouble with everything that he was suppose to be helping with. This was a scary situation stranded alongside Interstate 35 in Waco where we knew nothing about except they do not have a Lincoln dealership.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
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3 out of 5 stars

My Black Label is a falling star...

steve, 12/22/2022
updated 06/29/2023
2021 Lincoln Aviator Black Label 4dr SUV AWD (3.0L 6cyl Turbo 10A)
15 of 16 people found this review helpful

When I decided to sell my sportscars and move into what I call "the sofa age" of driving I researched all the luxury suvs and really like what I was hearing about the Aviator aside from the first year run of 2020's which seemed to have quite a lot of issues. To be fair, many 1st year runs of cars have more issues than subsequent years. Anyway, partly because of that and partly because I want to experience several more cars before my driving years are over we decided to lease a Black Label Aviator which included dealer pickup and drop off service. 2years into our lease everything was proceeding well except for those 30way massaging seats. The seat bottoms are rock hard after about an hour in the car and the massage is a joke, being nothing more than some airbags that only work on the seat and lower back. Then coming home from Los Angeles on the freeway I accelerated to pass another car and the engine power just vanished. I was able to get over to the shoulder and no sooner did we stop the engine magically came back and we were able to get back home. Then a few days later the same thing happened on a city street so I called Lincoln to come get the car for service. Here I am a month later and they have decided that I need a completely new transmission. I can't complain too much as thank goodness I got the black label lease where they have to provide a car for me to drive. It's a smaller model though and I'm still paying the big lease payment. Hopefully it won't take too long to fix this thing but I'm not really happy that a $90k car with only 10k miles needs a new transmission!!! I'm pretty sure we won't be purchasing this car at the end of the lease, nor will we be looking at another Lincoln. I expect better for that much money.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

70,000 piece of junk

Dawn Lynn, 01/20/2022
2021 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
17 of 19 people found this review helpful

Beautiful car, love the interior, drives very smooth....overall piece of crap other than actual aesthetics. Navigation screen goes black, can't connect. Radio acts as if the battery died and looses all presets, phone as a key NEVER works. I've now done a factory reset on the system and had to completely set everything back up. Went to reset the Phone as a key and now it won't even read my phone and sync it to the car at all. Customer service at my local lincoln stinks! they have a text in feature and no one will respond to me!

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Best Lincoln Yet!!

Mr. Transitman, 01/03/2021
2021 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
43 of 51 people found this review helpful

Just bought the 2021 Aviator, Reserve 2, has all the bells and whistles. We went with the Ocean Drive Blue and it is a head turner. We had the vehicle about a week and we've had one snow storm and handled well in snow mode. I have owned Lincolns since 2000 and this is by far the best one I've ever owned. This is my wife's car and she absolutely fell in love with it during the test drive. We love the room it has and the 30 way front seats are the best. I've read many reviews and decided to go for it. No regrets.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

So much to love but...

Katshot , 08/25/2021
2021 Lincoln Aviator Reserve 4dr SUV AWD (3.0L 6cyl Turbo 10A)
5 of 5 people found this review helpful

Been looking for a replacement for our 2017 Lexus RX350 for a while. Looked at quite a few cars and finally landed on the Lincoln Aviator. Thanks to the current market, I paid top dollar and had to drive 3hrs away to get the one we wanted. Love the car but there's a good number of things that bug me. Also, the rear A/C blower motor started making noise within a week and since it's on national backorder Lord only knows when it will get fixed. There's also a few odd noises, squeaks and rattles that will need fixing. There's also so rather poor fit and finish issues that will never be fixed since from what I've read online, others have tried and failed. Overall, there's a lot to like about the Aviator but I'm discouraged that Lincoln brought it out with so many obvious faults.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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