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Used 2018 Lexus RX 350 Consumer Reviews

4.2 out of 5 stars
35 reviews

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5 out of 5 stars

Away from my sports car era

Tyler Toby, 05/22/2018
2018 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
15 of 17 people found this review helpful

Pretty awesome car, or SUV, depending on your view. So please to move from Audi A5 which I loved to this new beast. Comfort level is extraordinary and a drives very easily. Very happy with this purchase.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

WORST LEXUS EVER OWNED!!

KMRice, 03/14/2019
2018 Lexus RX 350 F SPORT 4dr SUV (3.5L 6cyl 8A)
64 of 78 people found this review helpful

This is our 4th RX350. I have loved every one until this one. It drives HORRIBLE. The transmission is HORRIBLE. It's as though it can't make up its mind where it wants to go. When you are attempting to accelerate, the transmission has downshifted so low that you can't go at all. The anti collision has come on and attempted to break on the highway when a car was at least 2 or more car lengths in front of me (and turning off the highway) nearly causing an accident. When you attempt to accelerate to get on a highway, it will very often loose traction and spin or skid while accelerating. We have had the vehicle into the dealership multiple times and they had kept it for several days. They said they could see and feel all the things we complained about and that they had communicated with Lexus and that it was just how that model was and there was nothing wrong with it. Also they drove another vehicle on the lot just like ours and it drove just the same. This car is dangerous and I hate to say that if it causes me to be in an accident someday, Lexus will be paying out a nice chunk of change!!!!

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Totally regretting my purchase and stuck!!!

UpsetLexusowner, 10/25/2018
2018 Lexus RX 350 F SPORT 4dr SUV (3.5L 6cyl 8A)
43 of 52 people found this review helpful

Lexus RX350 and its sporty version F-sport, both have a noise factor that is extremely annoying. I own a FSport which is even worse. I have been to the dealer 5 times in 3 months due to excess noise caused by the engine, exhaust and several other noise generating features they have. Nothing can be done by dealer, they say. Also most annoying is that dealer denies that no other customers have reported the issue like us, when every forum is talking about it since 2016. Big fat lie! BMW and Benz have sporty noise that is very natural with the engine performance. This is artificial in lexus and everyone who rides with you will pick up that its noisy and question you. I wish lexus kept their traditional performance and didn't copy other luxury vehicles to just be "cool". Plus mileage is below 18 easily. Please don't buy!!!

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Where did you find this GPS?

Dr. MacLean , 06/23/2023
2018 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
6 of 6 people found this review helpful

For a luxury SUV, I was surprised by the downgrade of an inadequate GPS and temperature gauge. The SUV is fun to drive and is very safe. My passengers enjoy lots of room and comfort. But what is with the backdated GPS? Our service manager told me that the upgrade isn't worth it. So I use my phone. Weird.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Lexus RX350 premium package

GFrank, 10/07/2018
updated 04/13/2020
2018 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
9 of 10 people found this review helpful

The RX350 has a higher horsepower than most SUV's in this category. Better power and smoother on the freeways. Probably too much technology at least for me. It is now 6 months later....still love the car....I actually had the car stop on me in reverse to prevent an accident...car speeding behind me in a parking lot.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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