Used 2016 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A) Consumer Reviews

Our Second 2016 RX350

Last June we traded in a 2005 RX350 for a brand new 2016 RX. This June we traded in a 2006 GX 470 for a 1 year old RX 350. While I never thought I would give up my big SUV, the year with the RX convinced me that I had to have one as well. This car is an incredible all around vehicle, and now I can say that it is a joy to own 2 of them! I could go on for a couple of pages on all the aspects of these cars that we love, but to some it up, comfort, handling, gas mileage, looks, and yes, I LOVE the electronics. This is the main reason I wanted to write this review. The entertainment system in this car gets a lot of hate around here. So bad actually, that I was hesitant to even buy our first RX because of what was said. I will tell you that when you first start using it, the joystick seems out of control, and I can see why people complain. However, after reading up on the system and practicing on it while the vehicle was standing still, it is the coolest control center in an automobile I have ever used. The joystick and the display are so intuitive that I've gotten to the point where I don't even have to look at the screen to get done what I need to get done. Plus, the voice activation system (if you take the time to learn how to use it) is quite amazing. I have learned how perform the bulk of my tasks with my voice. It really doesn't get much better. So, if you go down and drive one of these things and get turned off by the controls on the entertainment system, fear not, soon you will be guiding the joystick like a pro and landing on SAT without even trying.

Loud

Be sure to listen to this vehicle carefully before you take out your wallet. Engine noise is not suited to a car selling for over 50K. Brake pedal noise, let off of the brake and wait for the clunk. Lexus says "all good." At 50K?

Touchless back door

I have had continuous problems with the Touchless back door. I have had it in to the dealer twice. They could see that it doesn't work as advertised and made some adjustment. I just learned to live with (without) it. However, the other day I walked around behind the RX in the garage on my way out and apparently I triggered something that caused the back door to open. I did not realize it and backed out of the garage with the door open, causing a lot of damage.

Love Love Love the car

Great concept ruined by vibration and droning

Excessive vibration and droning at the RPMs lower than 2000. The issue is especially pronounced when the vehicle is under load - e.g. going uphill. Apparently, this issue is known by Lexus and there is even a fix reported in TSB around 2018. The fix is consisted of installing a new exhaust pipe segment. Lexus believes that it is this segment that resonates and vibrates the car. However, after the fix was applied the vibration and droning problem hadn't gone. It may even become worse. The car is not enjoyable to drive as Lexus is supposed to be. I am very disappointed by the 4th generation of RX.