Used 2015 Lexus RX 350 SUV Consumer Reviews
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Really pleased with my decision
anidindenver, 06/09/2015
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
68 of 68 people found this review helpful
I researched & test drove virtually every model in this class and even put a deposit on a 2016 Acura RDX because it was the hot new SUV with tons of safety features at a great price (the RX350 was my #2 choice due to the dated body style). But I needed a new car before the Acura arrived so I ended up leasing the RX350 because of the incentives (this is the last year for this body style)and Lexus customer service ratings. A few months later I'm super pleased all around. It has a very comfortable and quiet ride, great display on the Nav, good fuel economy (avg. 20 mpg) and room for 2 mountain bikes and a dog in the back w seats folded down. My boyfriend who drives an ML550 is even impressed.
As solid as a Mercedes E-350
george166, 09/22/2014
updated 09/25/2017
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
64 of 64 people found this review helpful
After owning three E-350's, a 2000, 2006 and a 2010, I traded my 2010 in August for the RX350 because I needed more trunk space. I was hesitant at first but now I am not disappointed with the RX. The high speed maneuvers however are not like the Mercedes, as expected of course. The quality of the RX is as good as the Mercedes and the ride is much smoother. The steering feel of the RX is better and the body leans less than the Mercedes. The RX's leather seats are more comfortable and luxurius, very much like an S Class Mercedes. Overall, the RX is quiet, luxurious and easy to handle. After owning the Lexus for a year and a half, I still feel the same way about it except for the poor gas mileage ( 17mpg average) and the driving position. Even though the seats are comfortable, I cannot find a comfortable driving position. I looked at the 2016 RX350, and a comfortable seat position was easy to find. The car has been very dependable and the service is outstanding.
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28 year Service Writer`s review
DISCRIMINATING BUYER, 05/26/2021
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
82 of 83 people found this review helpful
Having worked in the a service department for 28 years ( I just retired) I feel I know what to look for in a very good ,long lasting SUV. My top priorities in looking for a SUV ( I tow a couple of 400LBS, motorcycles from time to time ) were extreme low frequency of repair, great comfort , four wheel drive with tolerable gas mileage and a quiet cabin with a great sound system. I tested European , American Japanese and Korean SUV`s My targeted budget was $20,000.00 range (Used) and $35,000.00 new or close to it I drove over 50 SUV`s ( Remember I am retired with plenty of time on my hands and I like cars /SUV`s and trucks ). Here`s what I found. The Euro`s were very good and had a impressive WOW factor. But were just way to expensive to maintain with few dealers from state to state. American SUV `s lacked power without going to engine tricks of a Turbo`s and Supercharger`s for power which can add to repair costs . Comfort for me was also lacking ( a personal thing ).. Japanese SUVs were all good by my Criteria , Especially the MDX and the RX350 . Toyota`s were also good , but didn`t compare as well to the RX for comfort. Korean SUV`s the Santa Fe was the best scoring of that country`s product in the Upper quality SUV`s . So now I concentrated on VERY high mileage Santa FE`s RX`S and MDX`S to see how they looked and drove. The RX was by far the best of the bunch , by far. So I then concentrated at the RX....... Four different trim lines to choose. Base , F trim, Hybrid and Crafted. The Hybrid wont tow and as time goes on parts are only available from the dealer (The most expensive source ). The F trim has a 8 speed trans that could be problematic in the long run and $$$$ Crafted is the most expensive and the rarest of the bunch . I didn`t need to drive my price point up for stuff I didn`t use or need . Although the Stereo was nicer with the extra boost and speakers. The Base is where I decided where I should be and in used market with a lot of optional equipment chosen by the original owner. Depreciation will play a huge factor on cost with this quality of a manufacturer I found a 2015 (6 years old) Base Model in a dark color ( which is harder to keep clean ) with 43,000 miles. Confirmed with the dealer that I could take it off the lot and have a pre-purchase inspection done ($150.00) with a sizeable deposit to hold the car, He agreed. I brought it to a Toyota dealer because of the drivetrain and had it inspected (it needed a battery that`s it ! Tech said it was in great condition) I also took it to a body shop , It had a little paint work on the front right corner , but all body panels were original. I bought it at $28,000.00 More than I wanted to spend , but with this SUV`s history and Consumer Reports knowledgeable reports and me being 70 years of age ....... Well this could just be my very last SUV I`ll ever own. It`s not uncommon for this engine (used in the Toyota Avalon ) to easily go 300 to 400 thousand miles if all fluids are kept clean. I hope so I take great care of my motorized stuff. Hope this helps.....Most important tip is to have it inspected by a Tech that knows the product. So even if you really like it you can negotiate the price down with first hand knowledge so that you don`t get stung .
My one month old Lexus saved my lfe
kare24, 03/02/2015
2015 Lexus RX 350 F SPORT 4dr SUV AWD (3.5L 6cyl 8A)
115 of 119 people found this review helpful
I purchased a 2015 Lexus on 8-29-2014. On 9-29-2014 I was driving 75 MPH going East on Interstate 90 in Montana. A tire came off a trucks trailer that was going West and rolled into my lane hitting my Lexus in the front bumper and radiator. The front of the car looked like it had been bent into a V-shape. Everything was smashed. The impact was so strong that the engine block was cracked. The airbags deployed and all of the seat belts locked. I WAS NOT HURT!!! Paramedics and tow truck operator could not believe I was OK. They said people frequently die in this kind of accident. My insurance company declared the car a total loss. On 10-29-2014 I purchased my second 2015 RX 350 F.
An awesome RX 350 !
RonnL, 08/29/2015
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
81 of 84 people found this review helpful
Recently traded a 2015 Lexus NX for a 2015 Lexus RX350 . There is a huge difference in the ride quality. The NX was just too small. Coming from a Highlander, the RX is a much better fit ! Several have commented on the ride of the RX...I find it very smooth and quiet. The seats are very comfortable, and I got a loaded RX. The Heads Up Display is one of my favorite features. Your eyes stay on the road while the speed is flashed in the windshield. The Mark L. sound system is also awesome. Just spend a little time getting the balance and adjustments right on it. As the new 2016 RX350 will soon be out, it was just too big, and the 2015 has the better look IMO. I'm not a fan of the huge front grill on the 2016. Mine has most everything you can get on it, and it's fun on the highway, unlike other reviews that say it's boring. Sure, it's not a sporty ride, but it isn't intended to be one. While I love the looks and came close to an X5, the Lexus reliability and awesome service keeps me coming back. You can't go wrong with the RX, and right now there are some amazing deals on them at the end of the year.
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Competent Car - No pain entrance/exit.
Sam Jenkins, 11/19/2016
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
43 of 44 people found this review helpful
Very comfortable, quiet ride. Nothing intrudes on my peace of mind while driving my RX350. I have owned almost a year and driven approximately 4500 miles both small town and interstate. I traded a 2016 ES350 sedan in for this SUV. Only had 2000 miles on it but just didn't please me. My lady friend has hip problems and found the sedan too low to enter and exit without pain. So, I traded down one year to the RX. The seat height is just right for the petite little lady. The RX styling is subdued and classical. It should stand up well over the years. The 2016 and 2017 Lexus front grill is outrageous in my opinion. A couple of years ago the Lexus dealer made fun of my 'buck tooth' Acura but seems to accept the snarling Lexus LOL. A word of caution: research not only the year car you want, but also read comments a year or two on either side of the car you are thinking of buying. I find that some people don't adapt readily to the 'newer' car in performance and appearance. They are often very critical of a newer model because they are so accustomed to the old car. But do pay particular attention to dealer experiences. Update: The RX350 is high quality in all respects: I have owned Mercedes, BMW, and Audi and nothing is better than the quality of my 2015 RX350. If you want a sports car look somewhere else, but if you want a quiet, smooth competent car that will retain resale value, this is it. I laugh at those that expect both plush, easy ride, AND sports car handling!! Come on. I am 74 and love my Lexus!!
2015 RX 350 may not be a sports car but...........
Jamie, 10/04/2015
updated 04/06/2016
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
71 of 74 people found this review helpful
I read some of these reviews and think whoever wrote it either does not understand what this SUV is or should have bought a different vehicle. I knew going in this is not a sports car but it is a great SUV. I had a 2010 RX for 60K miles and did nothing but required maintenance. The battery died at 55K and Lexus replaced it free of charge. This 2015 is another fine trouble free SUV. Just did 15K service, 10K was free, 15K was $100. That's it so far. And this RX is quieter and more refined than the 2010. I am 60, owned all kinds of cars and this is by far the best ownership experience I have ever had. I use Lexus of Palm Beach in Florida and they are just great. They honestly strive to make you 100% satisfied and don't settle for less.
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Oil leaking dependable RX!
Fred Z., 09/23/2018
updated 04/10/2025
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
44 of 46 people found this review helpful
21K miles, 3.5 years old. Oil Puddle on the ground. Dealer kept the car for 3 days. Diagnosed oil pass through hose leaking, fixed. In addition, axel boot was leaking lubrication; replaced. 3 weeks later noticed the oil puddle again. Timing cover gasket leaking, was the new diagnosis. Dealer kept the car for 6 days. The last repair was a $2200 bill ( covered under warranty). What happened to dependability??????? Since then has not leaked. 9/2022 : the Hood lift pistons have failed and do not keep the hood up. 4/2025 : 10 years later , the car is functioning properly.
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Most Practical Luxery Vehicle You Can Buy
Jneice, 01/25/2019
updated 08/02/2021
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
18 of 18 people found this review helpful
Bought a loaded 2015 Lexus RX 350 just off lease with 24K miles on it. Not CPO. All worked maintenance had been performed at a dealer and was available for me to see. Paid less than half the sticker as the original sticker was in the glove box. Drives exactly how I expected. It’s not a sports SUV, but handles nicely. Ride is quiet and smooth... pillowy ride. Comes with the most dependable 6 cylinder gasoline engine you can get. I hated the new body style so that was the main reason in looking at the 2015. I paid $ 24,500 plus TTL and the car has over 14 months factory warranty left plus the extended drive train factory warranty. I’m certain I won’t need the warranty. Love ,love , love this SUV. Exactly what I wanted. Be sure if you buy one of these if it comes with Dunlop tires you switch to Michelin tires. The ride and road noise is night and day. I knew that before I purchased mine.
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Misleading Fuel Economy
Mariah Bendr, 09/25/2015
2015 Lexus RX 350 Crafted Line 4dr SUV AWD (3.5L 6cyl 8A)
49 of 52 people found this review helpful
I had a 2006 RX 350 for 10 years and absolutely loved it. I wanted to purchase the Volvo SUV but my husband convinced me to stick with Lexus since we had such a great experience previously. Unfortunately this 2015 RX350 is no that great. The navigation is very annoying and takes so long to enter an address, I prefer to use the map app on my iphone so can can just say the address and off I go. I really miss my armrest... I know its something most people don't care about but I like to have an armrest where it meets my elbow. My biggest complaint is the gas economy. It's supposed to range from a minumum of 18 MPG local. It only gets 14 MPG on average!!! which is worse than the V8 Ford Explorer Limited that I had from the 90's. This is a huge gas guzzler - thank goodness the gas prices have gone down. On a positive note, I love the seats, they are very comfortable with beautiful color option of "saddle"... or brown. It's very roomy and looks great. The service from Lexus is also always top notch.
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Chill in the Lexus
Ken, 05/18/2022
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
13 of 13 people found this review helpful
Very comfortable ride and seating position and quiet cabin. My 1999 Lexus LS400 died, so I bought this one in 2022, so almost 8 years old but it only had 22,500 miles on it with regular Lexus dealer maintenance. The V6 engine is quiet, but not as much as the V8 I had (I couldn't tell if the engine was even on the V8). The gas mileage on this V6 (about 18mpg) is worse than the V8 (about 22mpg) so it must be the difference in weight of the vehicle and use of premium gas for the V8 versus regular gas in the V6. It does accelerate fast and has plenty of horsepower. I enjoy driving it everyday and I personally think the styling looks better than the new ones from 2016 to current. The original Dunlop tires are bad and are being changed to Pirelli Scorpion AS 3. This is NOT a sports SUV, it is meant to relax and chill and let the yahoos on the road drive past you. I am very refreshed on all trips and in a good mood when I arrive at my destination.
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Best vehicle we've owned
DR, 08/19/2018
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
21 of 22 people found this review helpful
We traded in our 2009 BMW 3 series toward the purchase of the pre-owned RX350 which had been used as a factory demo vehicle. This is the best purchase we've ever made. While the BMW was fun, we are both in our 50s and need something a little easier to get in and out of. This is the perfect vehicle for comfort. Everything about this SUV makes it a pleasure to drive. It lacks the horsepower we enjoyed in the BMW but that is a small sacrifice as the Lexus is far more comfortable to drive. The entertainment display is a little complicated. Perhaps that is because we are older and not as familiar with this technology. All in all this is by far the best vehicle we've owned.
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4th time round and still loving it
JudyO, 07/20/2016
updated 02/03/2023
2015 Lexus RX 350 F SPORT 4dr SUV AWD (3.5L 6cyl 8A)
12 of 12 people found this review helpful
I keep coming back to Lexus because of the dependable quality and the luxurious interior. 87,000 miles and still a great drive!
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F Sport. Think twice before purchasing this car.
Lee Hagen, 02/23/2016
updated 02/23/2018
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
49 of 54 people found this review helpful
My wife wanted a Lexus... Bad. I tried talking her out if it but she wouldn't listen. When it came time to pick one out, I made the mistake of pushing for the F Sport because it was much better looking than the rolled under front bumper standard version. The big problem with the F Sport is the ride and the transmission. We live in Wisconsin and test drove the car in the summer on decent roads. The ride is stiff... really stiff. I was concerned but the style got in the way of my judgement. Now that it's winter and the roads are crap (you know what I mean if you live here), I hate the ride. Our subdivision is older and the heaving on the street makes the car feel like you're riding a bucking bronco. I actually drive on the wrong side of the street in some places to avoid the bumps. The stiffness has gotten old in a hurry. The other issue is the transmission. It's a joke. Why on earth would Lexus put in a eight speed tranny when they've programmed it to get into top gear as soon as possible? First gear is way too low. You step on the throttle from a stop and if you don't ease back to almost an idle position, it over-accelerates and makes it feel like you've mashed the pedal to the floor. There's a very fine line between idling away from a stop and lunging up to second gear. Then it shifts...shifts...shifts... and by the time your going twenty miles an hour... you're in fifth gear. Hit forty... you're in eighth. The engineers have programmed the trans to get into top gear as soon as possible to save fuel. Then comes the downshift issue. You get off the freeway, slow to thirty, as you step on the throttle to accelerate off, it doesn't downshift. You press harder and it still won't downshift. Not until you really give it some serious throttle, it will finally decide to downshift. The other annoying thing is... you're moving along at 70 and you hit a headwind, or the road heads uphill. It immediately downshifts as soon as you give it the hint of more throttle. Oh... one more transmission programming oversight. The paddle shifters. You're driving along at 55, you apply throttle to accelerate, it won't downshift as usual, you pull the left lever to downshift... and it goes from eighth to fifth. What's up with that? I want seventh, then sixth. Dumb. (the gear shift lever in manual mode does shift one gear at a time) On the good side... Styling is nice, considering these cars are so cluttered trying to find their identity. Interior is very nice. Stereo is good. Seats have everything including the drivers side moves back when you shut it off. Seat bottoms could be a bit bigger and softer. Interior noise isn't bad but not as quiet as a MDX or GLE. Motor goes well (when you really press on the gas) On the not so good side... For a $53,000 car, the steering wheel isn't heated, it's hard and has no grip at all. The exhaust is annoyingly loud (another brilliant marketing move just for egotists). The car developed an rattle in the left front fender that took a couple trips to the dealer before the they found the problem. They thought I was nuts after multiple complaints and in the end my analysis was spot on. The tire pressure monitor had problems after a few thousand miles and we've been back twice to balance and rotate the tires trying to eliminate noise. Hasn't helped. To me, the car's a loser. I pushed hard for the Pathfinder but lost out. My wife keeps a stiff upper lip and says she likes it. I guess that's what counts in the end. I bet it's gone at the end of the lease. ...Update Feb 23, 2018... Lease is ending. I was right. She's done with it and hates the ride. We're looking for a new car. Reliability wise, there has been zero problems in 36k miles. In the end, other than a couple of minor gripes, the stiff ride and transmission really brought down the enjoyment factor of this car.
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Mines did not last very long
Ms Crockett , 05/12/2021
2015 Lexus RX 350 F SPORT 4dr SUV AWD (3.5L 6cyl 8A)
30 of 33 people found this review helpful
Ive had my vehicle all of one year and now the heat doesn’t work and it’s always running hot we have put abou 2 grand in it needing work like brakes water pump and etc so I’m upset with it and trying figure what do now I also still owe 23,500
Who allowed this electronics interface to be released???
whomp, 07/01/2015
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
68 of 79 people found this review helpful
Over my driving life, I've owned more than 30 cars of many different makes and models. I've spent my 20 year career in technology. I enjoy cars and I love tech and am tech savvy. This car, by far, has the absolute worst electronics interface I've ever seen. I had read it was bad, but with my experience thought, how bad can it really be? Well, it's awful... I'm frankly dumbfounded. Toyota is known for being overly intrusive / nannyish, but this is absurd. There aren't preset buttons to change the station, just steering wheel controls. It always want to show the map and overlay other info (but only for a little while). In short, it kind of ruins what is otherwise a really great car.
Lexus Love!
Mitch, 07/16/2017
2015 Lexus RX 350 F SPORT 4dr SUV AWD (3.5L 6cyl 8A)
13 of 14 people found this review helpful
Shop around like I did for months!.............This is the best value for a crossover Luxury high end vehicle!! The Bumper to Bumper value, feel of comfort , and "knowing you have no issues" feeling of purchasing this beautiful vehicle will give you goosebumps! I looked at Acura, Lincoln , and various Toyota SUVs ,But after driving all, researching , and using different metrics, i bought this 2015 F series 350RX.. The F series leather, the front bumper, the various F series clad chrome, and other special features will make other driver's look with awe!! Did I mention the fantastic Lexus warranty!?
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Older models are better
ddvan, 03/24/2015
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
58 of 68 people found this review helpful
I found out about some things on the 2015 compared to my 2010 RX.. 2010 rx has moving headlights when turning, 6 disk CD player, Hi beam auto dimming, clearer Bluetooth when talking to some one Via Car to cell ph. (sounds tinny on the 2015) . The back doors on the 2010 has larger pockets then the 2015. The 2015 does not have any of these things. looks like the only advantage to me is the blind spot monitor. The Garage door opener is in a better location on the 2010, It is now on the mirror which can move when using it. The inside of the head lights fog a little when high humid on the 2015. You can see it when the lights are on. These are my observations when talking to other people and
Luxurious but Dissapointing
Cynthia, 08/11/2016
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
39 of 46 people found this review helpful
I had a RX 300 and then a RX 350, 2009, both of which I loved. They drove like a car and felt like a car, but had the extra room of an SUV. A true crossover car. However, this car is bigger and feels like you're driving a boat. It drives like a large SUV, which I did not want. I can't even see over the hood very well and the seats are up as far as they can go, so now, I have an extra seat cushion. So much for the heated and air conditioned seats. The 2009 was much more comfortable. I really miss the arm rest in the 2009. I make a shake in the morning and now, the cup holders are even smaller!!! I know this is a little thing, but it only holds a water bottle, not my shaker bottle! Why? Why, Lexus, would you make this change? Very inconvenient. The navigation is really slow and painful to use, and does not respond well to voice activation. I also miss the 6 CD changer. The mouse pad is difficult to use, especially when you are driving. Also, there are no guide lines with the back up camera. My husbands new Jeep Cherokee has them, but the Lexus doesn't??? Bottom line, it feels like a full size SUV and the 2016's are even bigger. I won't buy another one of these. They had a wonderful car with the RX 300. I wish I had another one. Lexus pretty much ruined the RX 350 now. It's a shame. And the new 2016's are pretty ugly with that front end grill they have. It doesn't even look safe. Lexus, what are you thinking????
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Good but not so good...
Bpans, 01/21/2016
updated 07/24/2017
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
20 of 23 people found this review helpful
This is a very comfy luxury SUV. If you expect driving engagement, you will be disappointed. The interior materials are of very high quality. We do not like the mouse control as it is too distracting and doesn't work properly. Long drives never feel like long drives such a comfy drive.
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Horrible service, unreliable, bad AC
joe K, 07/11/2016
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
71 of 86 people found this review helpful
I wanted a lexus because my entire family has been driving lexus vehicles for 25+ years. Between myself and my extended family, we've owned around three dozen lexus vehicles over the years. My vehicle is the last Lexus anyone in my family or circle of friends will ever buy again. It's not worth the money or the time. When I first bought it, they promised me it would be ready for pickup the next day. The next day came, followed by three entire weeks of them calling me every other day telling me "it will be here tomorrow". I drove around in a rental for three weeks while they figured out where my car, which I already paid for, was located. Finally I get it, with around 10 miles on the odometer. A week later, not 100 miles later, I start getting a moldy stink from the AC. I take it back to the dealer, they claim they can't smell anything (despite it being so pervasive it sticks to my clothes and earns comments from co-workers), but spray the AC system anyway, and it clears up the smell....for about a week. I took it back another couple times to get cleaned out, again same story "we don't smell anything, but we'll clean it anyway". It smells bad for the first 15 minutes of driving, and anytime i try to turn down or turn off the AC. As long as it's on blast, the smell seems to be dilute enough to not be noticeable. So fast forward six months, I'm driving across the country on a sunday, in the middle of nowhere in Pennsylvania when I get a flat. I call lexus support/roadside assistance. They said they can't do anything for me. It's a sunday night and it's about to snow, so they can't send anyone over until the next day. The closest lexus dealership is approximately 200 miles away in bad weather. So I put on the spare, and started calling every tire shop within a 20 mile radius. No one has the tire I need. The lexus's standard 19in tires are so specific, only dealers and a handful of places around the country have them. To add insult to injury, there are huge swaths of country where the closest lexus dealer is hundreds of miles away. Anyway, I expand my search radius and find a costco 140 miles away that carries a compatible tire (after sitting in a hotel calling tire shops for two days straight). Except since it's AWD and the tires are not completely identical, it means I had to replace all four tires (about $1,500) because I got ONE flat. A little while later I moved into a new house in a new state, and took it to the dealer again to see what they can do for the AC. They said they use a different, new chemical cleaner (but even though they don't smell it - a bold faced lie) they will still clean it for me. After that treatment, every single day my lexus has smelled like someone poured fresh vinegar into the AC ducts. It's a smell almost identical to sticking your head into a bag of salt&vinegar potato chips. Again, the dealer is refusing to do anymore service. They said to examine what's really going wrong, they need to take the entire dashboard apart. They refuse to do so without payment, refuse to acknowledge any of my warranties or service plans, and refuse to give me a loaner vehicle in the meantime unless I pay for it. My insurance has a $1000 deductible, so I'm not going to pay for that service. I tried complaining to their managers, who refuse to call me back. To make things even worse, any service at any lexus dealer has generally resulted in a 5-6 hour wait. Even oil changes. Meanwhile, when I take it to any other shop, it's a 20 minute wait to get an oil change at a quarter of the price. I complained to lexus corporate about the smell issue, and they are requiring me to jump through a dozen hoops and fill out binders of paperwork to get anything done. The lemon law is complicated too by the fact that I bought the car in CA and moved to NY shortly thereafter, and I'd need to go to california court to get the dealer to buy back the car. You may be wondering, WHY DOES MY CAR SMELL? Well....here is why: Lexus/toyota is currently (since 2009) a defendant in a class action lawsuit regarding this very issue. A certain percentage of their vehicles have defective condenser coils on their AC. They have an anti acid and anti mold coating - Aluminum Hydroxide - which corrodes and flakes off on some vehicles, and gets blown into the passenger compartment as a fine grey dust akin to cigarette ash. This chemical is used in anti-acid pills, so it's not dangerous when swallowed. But it sure is dangerous when inhaled! Once the coating flakes off, the condenser coil becomes a petri dish and starts to smell like mold or mildew first, then like vinegar, depending on what kind of mold/yeast/bacteria has been growing inside. Don't expect any explanations from lexus, they play stupid about it because if they lose this suit, they could loose an incredible amount of money. It's best for them to keep their customers in the dark about it. Anyway, I won't tolerate that anymore, and neither will anyone I know.
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Good Vehicle but could be better
C Murrell, 07/16/2020
updated 07/25/2023
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
19 of 22 people found this review helpful
Overall, a good vehicle. Love Lexus vehicles and this one has many of the qualities that we cherish: Great paint job, solid engine/transmission and reliability. Negatives have been wind noise on passenger side, rattles when traveling over rough surfaces and terrible gas mileage. Twice, we returned vehicle to the dealer to correct the wind noise issue to no avail. Even left it for several days. Technician replaced insulation strip first time but not sure what was done the second time. Vehicle was returned with no assurance the problem was fixed. The loaner vehicle used during the second warranty work showed that improvements had been made in the RX 350. The ride was quiet - no rattles and no wind noise. Fuel consumption had improved also to 20/27 miles per gallon. A true Lexus vehicle. The 2015 is a good vehicle and has been reliable. However, I gave it a three-star rating based on the negatives I mentioned. Disappointed in the Lexus dealer service also. Lots of ads touting SAE qualified technicians but overall emphasis seems to be generating profits and not genuine service. Not to mention the personnel I have interacted with did not give me the appearance of "certified" SAE technicians! Proof to me is my continued wind noise problem.
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Mountains Here We Come!
PM, 04/03/2018
updated 10/10/2018
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
10 of 11 people found this review helpful
We've always owned Lexus products, but more the luxury sedans. We wanted a vehicle with AWD so we could take it to the mountains. Our sedans were woefully unsatisfactory for mountain driving. We decided on the RX350 with AWD. Being used to sedan quiet, it was hard to get used to the more noisy RX. Getting in and out is also a challenge so we really needed the scuff guards. Some of the gauges are awkward. The clock being one of them as it is placed where you have to look around the steering wheel. The mouse for the screen is very squirrely when trying to use it. My complaint with the backup camera is you can't adjust it so you don't have a clear reference point. The cameras are also very sensitive so they beep at grass or whatever so I am constantly looking to see what I'm going to hit. I'm sorry we didn't wait until the next year when the camera shows clearly where your car is in the parking space and you can adjust the backup camera. The screen is also in a different place, more clearly visible. I'm not unhappy with our purchase though it might sound like it. The interior is nice and the backseat has plenty of room for two passengers, but a bit tight for three. The cargo area is ok. Having the back seats fold down is the saving grace when trying to haul longer things. We would buy an RX again.
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An Awesome Vehicle!
jkennedylv, 02/23/2023
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
6 of 6 people found this review helpful
This is my 2nd RX350... Purchased from CarMax in 2018 with the CarMax Warranty that I've never had to use. A very smooth ride with plenty of horsepower in the 3.5 litre V6. I have followed all of the recommended service priorities in the Vehicles Owners Manuel and the car has been flawless as my other one was. You can't go wrong buying one used or new. If you're going to buy used, go with CarMax!
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Solid Vehicle
Hms3, 03/17/2022
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
6 of 6 people found this review helpful
I would like to trade for a 2020 Lexus RX350. But, my 2015 gives me absolutely no problems other than uses too much gas.
Haters will hate
Fred I., 09/07/2018
2015 Lexus RX 350 F SPORT 4dr SUV AWD (3.5L 6cyl 8A)
17 of 20 people found this review helpful
I read a couple of reviews that rated this one or two stars , my only guess must be that they are drunk or wealthy used to driving Rolls Royces. This is a nice car with a good ride and comfort . Interior is comfortable and ride is smooth on the road .Technology for a 2015 is on par with anything else out there. If you are looking for a good and reliable car , look no further this is it.
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I LOVE my 2015 RX350!
C Otto, 10/29/2018
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
9 of 10 people found this review helpful
I leased this car for 2 years and then bought it outright because I LOVED it! You feel like you are riding on and in a cloud. Such a smooth and comfortable ride! If you want to "feel" the road- get a different car. I also own a Mini Cooper and I do "feel" the road in that. The LEXUS - mine is black on black with leather interior and Navigation System is luxury. I have almost no repairs other than adding a new battery. Service is easy- I use the wonderful Concierge service where my car is picked up at home and returned to me when the service is completed. And they give me a new Lexus loaner for the day! This is so convenient! I would highly recommend the LEXUS RX350 to anyone. I have to say I do like my design much better than the new RX350 models. It is a joy!
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Very disappointed
dpolizotto, 05/23/2015
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
39 of 49 people found this review helpful
Very hard ride when you hit bumps you get jolted When you hit a pot hole even slowly jolt sent up your back NAV system screen has too much info on it unsafe Backup camera has no assist lines on it and as soon as it rains gets coated with drops making it difficult to see Voice recognition system gives wrong info half the time Local gas mileage terrible approx 12 mpg average mpg 17.5 Noisy ride For a luxury vehicle really disappointing
Great all around suv.
Randy Surendra, 01/12/2016
updated 07/14/2017
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
11 of 13 people found this review helpful
This is a great all around mid sized suv. It's very comfortable. visibility is great all around. parking sensors provides extra aid in parking in tight spots. There is more than sufficient amount of space for 4 adults. The cargo area is large. Gas mileage is reasonable for it's class. Power is also reasonable for it's class. Snow and ice handling is excellent even with all season tires. Very comfortable and relaxing on long trips. Drove it to Las Vegas last summer, it proved to be an excellent long trip suv. With 8500 miles driven, has not been to the dealer for any type of repairs or adjustments. Excellent fit and finish.
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Vibration over 55 mph
Andrea Yearsley, 10/12/2018
2015 Lexus RX 350 F SPORT 4dr SUV AWD (3.5L 6cyl 8A)
10 of 12 people found this review helpful
After about 10,000 miles the car began to vibrate over 55mph. The first time I took it in they stated the tires were very slightly under inflated. No change! I took it back again, the say the drove it but could did not notice anything except a slight vibration when braking. They said it was because I am a “two footed driver” and wanted to charge me $400 to fix it. I complained and they waived the charge but whatever they did nothing to fix the vibration! Lexus we are very disappointed in your product and the “dodging” of a problem that they are well aware of! Kung Lexus of Portland,OR!
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Smooth ride, But....
E. Dec, 02/15/2016
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
14 of 18 people found this review helpful
This is my first 'luxury car'. It's fun to drive & handles well. There are however a few disappointments... 1. Remote start turns engine off upon entering the car, even if you have the key with you. This seems like a time & fuel waste. 2. You can start the car, leave the key at home and drive as much and as far as you want to. While doing so, you will see the warning message "No key detected" on the instrument panel. I would prefer the car keep running with remote start as long as I have the key with me than having the ability to drive an already running car without a key. Very counterintuitive.... 3. No backup camera gridlines. I envy my friends who paid much less for cars that have the camera grid. 4. Radio operations and presets. Its not easy to operate.
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Lexus RX 350 Lover
C. M., 02/27/2017
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
4 of 4 people found this review helpful
I absolutely LOVE this vehicle! I have wanted one for a number of years. The only thing I would love to have is the reverse camera guidelines. The mouse took a little getting used to, but I got it in a few days. The exterior and interior are gorgeous. Love that it is a 3.5L engine. Just the right amount of HP. I absolutely LOVE this SUV!!!
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4.5 SMOOTH RIDE
Sonia , 03/03/2022
2015 Lexus RX 350 Crafted Line 4dr SUV AWD (3.5L 6cyl 8A)
4 of 4 people found this review helpful
Farley new purchase for me but so far I can say the low fuel alert could have been designed better with the ability of all the luxury features. The low gas light finally turns on when it basically in “E” and doesn’t buy you much time to get gas.
good car. buy one.
RandyM, 11/01/2022
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
4 of 4 people found this review helpful
I like the ride, solid feel, regular gas, very nice interior and EASY maintenance, unlike a previous car which had to be taken to the dealer constantly to protect my warranty. Other than a water pump failure replaced under warranty - I haven't put a wrench on the engine or anything else. Oil changes and filters - thats it with 130K on the vehicle and it still looks like new approaching 2023 - after 7 years plus. I don't see what the issue is with the electronic display for various functions like audio, climate, bluetooth etc.. I found it simple to use. Great functionality, low maintenance costs and superb longevity. The higher ground clearance of SUV's means the have more sway and less agile handling than compared to an AWD wagon that will handle with agility just because of lower ground clearance - but you don't hop over curbs in these and snow clearance or any off-road driving becomes an issue.Great car.
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As comfortable as sitting in your living room.
Barbara Crawford, 03/18/2017
updated 09/24/2020
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
6 of 7 people found this review helpful
This is a very roomy and classy car. However, if you are looking for a sporty handling SUV, go with the BMW X3. I know my Lexus will be a reliable car and will last for many years, but I do miss the performance of my BMWX3. Also the Lexus does not require Premium gasoline, so I will save money over the BMW on gas and maintenance costs. Maintenance on the BMW was costly. I don't think this will happen with the Lexus. Time will tell.
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The most trouble-free car I've ever owned!
Steven G., 07/07/2023
updated 01/13/2025
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
6 of 7 people found this review helpful
This vehicle has required only periodic oil changes. It took me 7-1/2 years to reach 30,000 miles, so when I did, I "splurged" for the 30,000 mile check-up. I thought it was the least I could do for a car as dependable as this one! I bought it new for its dependability and advanced safety features, and it has more than lived up to its billing. At age 9, it has racked up 37,000 miles, and continues to perform perfectly.
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Nice car, but needed major repair
Donna Hodges, 02/22/2016
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
6 of 7 people found this review helpful
We bought our RX 350 in September of 2015. We also have a 1999 Lexus RX 300 that we love. After owning the RX 350 for only 5 months we noticed an oil leak under the car. We took it to the dealer and it was an oil leak from the timing chain cover. Very disappointed with this. The dealer said it would take at least a week to repair it. We never had any major problems with our 1999 RX.
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Well built & Comfortable but awful Tech
Jim Weil, 09/20/2017
updated 04/11/2019
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
33 of 46 people found this review helpful
This is a well built and comfortable car. However the technology, while outstandingly marketed, is absolute crap. Voice recognition is extremely inaccurate, complex and distracting to use. It is so bad I have almost completely abandoned it. My 10 year old Garmin portable GPS has better voice recognition and routing features but their is no safe or interfering place to mount it or I would be using it. Emails and phone calls to Lexus & Toyota have been useless. Poor dealer support for tech issues (multiple dealers). Map upgrades are infrequent, extremely expensive & must be done by dealer. Keeping other technology current is also very expensive. The ability to enter in addresses from a computer was a marketing feature but so complex and buggy that it made it time consuming and frustrating for the user. Subsequently that feature has been removed leaving address entry options to be a joystick on the screen keyboard or a complex entry procedure transfer procedure from a smartphone. The screen supported interface is very user unfriendly and is only controlled via joystick. This includes entertainment selection and good air management. Live assistance (extra cost) is often problematic. Some controls are difficult to access when driving. Some others are unneeded duplicates that adds confusion. Windshield has some built-in technology and likely very expensive to replace. Options were outrageously overpriced -i.e. Heads-up display from dealer was $1,000 but high quality from 3rd party was $89. Rear camera is affected by rain. Tailgate has enough force to knock you over before stopping if it hits you. Tech that works well includes Park assist (not automatic), blind spot sensing, and adaptive cruise control. Interior lighting is poor. Car is comfortable and runs well and has a lot of unneeded 'frosting' that boosts the pricing. Good cargo space. Gas mileage is poor. In summary I do not recommend this car due to poor technology, low gas mileage and poor customer support. Based on this experience I currently have absolutely no interest in purchasing a Lexus or Toyota product again. Lexus marketed this vehicle as including advanced technology. In reality it is anything but. In my opinion attempting to use many to the technology 'features' while driving, makes this car unsafe to drive. In retrospect I should have invoked the California Lemon Law. Update: Voice Recognition (VR) is so bad and frustrating to use I have completely given up using it. There have been no navigation updates for this vehicle since fall or 2016. Traffic alerts are incorrect at least half the time. In order to relieve myself of this stress, I plan to get rid of this vehicle buy June 30, to avoid double registration fees for 2018. The sad truth of all of this is that in all of the vehicles I have tested so far, none have VR that is as good or better than my 2012 Garmin. As such I am focused on purchasing my next vehicle without in dash navigation or voice recognition, but to use my Garmin instead. This issue is that all the manufactures I have explored, link safety features to in dash navigation/VR. The only SUV manufacture I have found so far that does not link in dash tech to critical safety features and has a spot for my Garmin is the 2018 Lexus RX350. So ultimately might have to 'bite my tongue' and buy another Lexus. However I am still doing research on this to avoid purchasing another Lexus if that is possible. This July, given that I find this vehicle too distracting to drive safely, I finally found a vehicle that has tech that actually works as advertised, offers tech performance and voice recognition, that finally functions in a manner that allows it to be used without serious distraction, and has a navigation functionality that equals or exceeds the functionality of my 2011 Garmin portable navigator. That vehicle is the 2009 Acura RDX. Fully equipped it costs the same as the Lexus described here but offers exceptional looks, performance and technology with outstanding customer support, that when compared to the Lexus RX350 has me thinking that the Lexus was engineered in the Stone Age. I will be reviewing the RDX soon but in the meantime this are to be my last comments in this review of the Lexus and in conclusion I am experiencing much joy in finally getting rid of this vehicle which emotionally I consider to be an awful chunk of garbage. That said, I will never again suggest or recommend a Toyota product to anyone. Final Comments: From other professional reviewer of the 2019 Rx350. Nothing has changed since 2015 w/ Lexus showing contempt: "the infotainment system pushed me to within moments of ripping it out…" Enough said!
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Had to put new tires on the car
Al D, 08/05/2015
updated 08/14/2017
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
26 of 36 people found this review helpful
We experienced major problems with the tires the car was delivered with. The tires cupped at 16,000 miles. Car became very noisy. Lexus agreed to cover half the cost to put a set of new Michellin tires on the car which we did. Made a world of difference. At 50,100 miles on the car, we love it. Would consider a new one, but don't like the current styling.
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Highlander has better interior and ride
Fred MacMurray, 04/05/2017
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
13 of 18 people found this review helpful
This review is based on a test drive, not ownership. Shopping for a mid-sized, crossover for the wife to replace her 15 year old Sequoia. The kids are grown so it was time to move down on size and up in luxury. I really thought the RX would be a great fit. The wife wants a Toyota as we have had great experience with them from a reliability standpoint but she wants something easier to handle in parking lots (which would be damn near anything compared to the Sequoia). We don't like the wild styling of the new RX so we went to look at CPO 2015s. As soon as we got in, we were both taken back. Everything I read talked about the quality of the interior materials. Huh? Where are they looking? I saw a sea of cheap looking, hard plastic. The door panels were just slabs of plastic as was most of the dash. The Sequoia has a much nicer interior. Then we drove it. I didn't expect a sports sedan, or even an engaging driving experience but this was horrible. It wallowed around turns and floated over undulations like it was on springs with no damping. Disappointed, we went down the street to the Toyota dealer to check out the Highlander. What a difference. The interior was much nicer, with nice, soft simulated leather covering the dash and soft inserts in the door panels. And it drove much better, handling seemed secure and bumps smoothed out. I just amazes me that for these two corporate cousins, the Toyota drives better and has a more luxurious interior for a lot less money than the Lexus.
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Lexus
BJ, 12/17/2015
2015 Lexus RX 350 F SPORT 4dr SUV AWD (3.5L 6cyl 8A)
5 of 6 people found this review helpful
Great safe car. Beautiful car all the way around. No complaints!!!! Comfortable and roomy.
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Loving Lexus
Ed, 01/19/2019
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
3 of 3 people found this review helpful
Quality comfort all in AWD. The 2015 Navigation/user interface is not intuitive.
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Best lexus
Big O Philly eagles , 05/09/2023
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
3 of 3 people found this review helpful
Comfortable driving handling dependable low maintenance costs, I've owned a Mercedes, BMW costly maintenance never buy another one
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It's hard to beat a Lexus
Vick, 12/19/2017
updated 06/27/2018
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
3 of 3 people found this review helpful
This is our third Lexus and wouldn't want to own anything else.
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Happy Camper So Far
gary l. barr, 02/10/2016
updated 08/11/2016
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
4 of 5 people found this review helpful
It is the last year of the true midsize RX, the 2016 is larger. Still a happy camper after 4000 miles, and I'am really happy with the mileage, 28 highway at 70 with air on and 22 plus in true stop and go driving. The only thing I don't like is the throttle response is quite quick.
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All I ever wanted
Bob Kaloper, 12/05/2015
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
4 of 5 people found this review helpful
I researched this car for over two months and finally decided to go for it. It has not let me down and is probably far more car than I actually anticipated. I would recommend this car to anyone.
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My 3rd Lexus SUV
DEE WAMBAUGH, 08/03/2016
2015 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
4 of 5 people found this review helpful
The Lexus RX350 is the most reliable, user-friendly car I've owned. Love it!
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Lexus lacking!
Ed Brown, 07/29/2017
2015 Lexus RX 350 Crafted Line 4dr SUV AWD (3.5L 6cyl 8A)
4 of 5 people found this review helpful
Great vehicle overall, but found some things annoying for this kind of price! Tire pressure monitor only shows that "a" tire is low, but no hints as to which! My 2005 Suburban showed me a reading for each tire, Lexus says maybe next model year! Navigation is quirky, put me out in the middle of nowhere on several occasions while saying "You have reached your destination, the route guidance is now finished!" Fortunately I could backtrack. Overall I like the SUV, but you would think that for over $50,000.00, you would get more refinement than it provides. Lexus is very proud of their vehicles, $80.00 for a synthetic oil change!
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Return of the Lexi
Fern, 11/19/2017
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
4 of 5 people found this review helpful
The RX is a soli, reliable, safe cushy car. Not a fun to drive as some cars, but soooo reliable and it takes regular gas! The only problem I have with the car is the voice command system. Due to the placement of the microphone, it just doesn't consistently recognize voice commands. I usually just use my phone which is sync to the car to to request phone numbers and by-pass the annoying voice recognition feature.
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Beautiful vehicle
David Chu, 01/19/2016
2015 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
5 of 7 people found this review helpful
Using the Edmunds Price Promise got me a fantastic deal on a beautiful car.
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