Used 2010 Lexus RX 350 Consumer Reviews
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2010 RX 350
I bought this car two weeks ago, after looking extensively at the Acura MDX, which was the only serious competition in the price range. I have driven other RX's, and though nice, were too isolated in driving dynamics. The 2010 is far different. Its ride quality is similar to that of a Mercedes sedan. Solid, quiet, sporty, not isolated at all with a nice amount of engine noise. It has a nice heft and handles with aplomb. This is not an enthusiast ride, but when do you really need a sports car experience in an SUV? It is solid, extremely comfortable, and has excellent performance. The new NAV system is excellent, and the Ipod and Bluetooth interfaces work well. Satisfied thus far.
Poor engeneering of add-ons
Switched 2008 RX350 for this one, and I am sorry I did. All futures, which do not work by design, when driving just distract you and make you dizzy. Voice activation system is missing commands 99% of the time. Some genius put microphones in the middle of front console, when they should be in front of the driver. Central console is protruding to much into the car, difficult to see knobs and digits. Navigation system is Ok, but traffic future can not show you overview of clogged roads for better planning.
RX350 Quality Declined
My almost brand new 2009 RX350 was damaged in an accident so I replaced it with the new 2010 RX350. Because I loved my 2009 RX so much I really did not think any other options and did not pay much attention during a quick test drive of the 2010 model. As soon as I got this new vehicle, I realized that this is not the same RX anymore. The engine is so much more noisy, the transmission is not as smooth as the old model and the ride is simply not as comfortable as the old one. If you have an old RX350, you will know that the new one is not as well built as it used to be. I absolutely regret buying the new model. If you have an old RX350, don't replace it with the new one.
Wins big in most areas, and loses big on others
The car is generally great. Reliability is the big seller to me. My complaints are about several minor areas, where Lexus has missed the mark completely. Example: each door in the front has a swing out pocket. The problem is that when the pocket is swung out, gravity rearranges the contents of the pocket such that it can no longer be closed. My model has a dash mounted cup holder along the lines of what used to be an ashtray. The design is such that you cannot put ANYTHING into the compartment and close the door. Pretty much useless except for cups. The center console lid doesn't fully swing open, thus making access difficult even when stopped. My car has utility outlets below the center console liner. So I use an extender cable to get the outlet where it can be reached. The overhead switches for interior lights, garage door openers, etc. are flush. Thus, you cannot easily find the buttons by feel. I find the voice commands for bluetooth phone, etc. to have much difficulty in understanding a voice. The climate control system is downright strange. It requires a lot of fiddling to turn A/C on/off to maintain comfort when setting a fixed temperature is supposed to do the trick. The driver's floor mat doesn't cover the carpet where your left foot rests, thus causing unnecessary wear. NOW for the biggie, which will influence my future buy of Lexus cars. The car comes with a "funny spare" (compact spare). That causes any problem with a tire to go from an annoyance to a trip ruining experience. The compact spare has a top speed of 55 mph. That's quite dangerous on western state freeways. And on drives such as Los Angeles to Las Vegas, there are few places to have the tire repaired. Now the worst part: the full sized flat tire will not fit into the space the compact spare occupied in the trunk. Thus, you will have to move luggage into the back seat or strap it on the roof rack. I realize that many other cars are using compact spares, but I would expect a luxury vehicle to not cut the corner so carelessly. Finally, for a premium car, I would expect a better audio system. If an optional premium audio system is offered, it should be bought. In test driving newer models of the RX than my own, I find most of the complaints have not been resolved. The car is comfortable, drives well, and handles very nicely. It is a bit bouncy going around a corner if there are bumps in the road. Updating 3-19-17 I haven't warmed up to the interior at all since the last review. There are so many little annoyances with the interior that the total gives me dissatisfaction with owning the car. Just this AM I got out of the car, and the door pocket was slightly open. It snagged my pants cuff. I also forgot to mention the seat pockets on the back of the driver and passenger side. They barely open and have hard covers that are uncomfortable against the knees of back seat passengers. The rear seat door pockets virtually hold nothing but a small water bottle. My first RX was a 99. It was the best car I've ever owned, and was far superior to the 2010 RX. The smooth ride of the 99 RX-300 was a dream. The A/C system was flawless. The center console did not extend to the dash, but had two roomy slide out drawers. I'm due to buy another car this year, and the RX is dropping lower on my list as a replacement. I'll take a look at the GX, and if it doesn't fit the bill, I'm off to another brand of car. The only selling point for me with another Lexus, is that in 20 years of driving Lexus cars, I've only had one significant mechanical failure. Update: Sold and bought a new RX 350L. It has many annoyances solved, some remain, and the spare tire still is a total failure. But I like it better than the 2010 model.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Who makes up these changes?
I just don't understand how some of these changes make it out of engineering. Coming from 2005RX, the two buttons I press the most everyday are now 5 times smaller. The temperature buttons are like little pin size buttons compared to what was normal in RX. The stereo volume knob is 3 times smaller. Is bigger always better? The auto-close button on the hatch, smaller. Glovebox - smaller. I noticed in the 2005, the felt was "plusher" than in the 2010. The rack on the roof - GRAY on a black car? It should be the same color. Who makes these decisions? Joystick control on NAV systems is not as easy to use as just pressing your finger exactly what you want - especially the keyboard.