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Used 2010 Lexus RX 350 Consumer Reviews

4.4 out of 5 stars
193 reviews

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4.63 out of 5 stars

Great smaller SUV

Terry B, 04/13/2010
2010 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
6 of 6 people found this review helpful

Lots of negative review but it is starter luxury SUV for this price The ride compared to two previous ES 350 is just fine. The gas mileage is down from 27 average to 19.5 but it is a SUV. Very limited wind noise and quietness of vehicle is very much Lexus. I have gotten out of vehicle with it still running but in park several times. Love the storage area with only two rows of sits suit my lifestyle. I didn't get the nav,love the screen display of various settings. I am a 64 yr old and not your typical RX buyer. I personally think it is a great buy with the improved features for 2010. It sounds to me a lot the complainers should not be in a beginner luxury Suv but a lower value SUV.

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3.25 out of 5 stars

Liked my old RX 350 Better

RX owner, 12/08/2009
2010 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
9 of 10 people found this review helpful

I agree with people here who say to stick with prior model of RX. We miss our comfortable seat - this one has much harder seat. My back hurts after sitting in this seat - in my previous RX I was fine. We miss arm rests, the sun glass holder, the lights by home link and the entire car to be frank. The auto lights include the brights and for us the brights go off when we need them on and the solution is to turn off auto lights totally. If you have the older RX and are considering this as an upgrade keep the old one! Lexus needs to rethink this RX and add back in what they removed. Leather quality and wood in older models was much better than the 2010.

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4.13 out of 5 stars

RX 350 Noisy Engine

hoop999, 10/10/2010
2010 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
22 of 27 people found this review helpful

I a have a 2010 RX 350 with about 9,000 miles. The engine has developed loud valve and tappet (I think) noise after about 5,000 miles. I am working with Lexus to find a resolution to this problem and have worked with the local service manager, the actual technician and a regional specialist. So far they have given me an answer that I don't think I or other RX350 users are going to like; which is "that's the way the engine sounds". Interestingly, I test drove a loaner with 700 miles (no noise) and a loaner with 12,000 miles (same bothersome noise as my auto). This could be a really big problem for Lexus in that owners buy their product for comfort, power and a quiet ride.

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1.88 out of 5 stars

2010 RX... Big Mistake

Texas Lexus, 10/23/2009
2010 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
12 of 14 people found this review helpful

Previously owned "11" Lexus RX's & very satisfied! Extremely disappointed with new 2010! Lexus went downhill on this model! The wind noise is terrible! Sounds like front windows are always cracked open. Headrests & seats very uncomfortable. Won't cool. NO more arm rests! Interior lost most of wood trim. Glove compartment, visor mirrors & holder for sunglasses made of flimsy plastic. Horrible console design. Lid does not open fully & is awkward to reach inside. 12V & USB buried at bottom of console. Need a flashlight to find them! Awkward space under console. No illumination on garage door buttons or reading lights. Hit & miss in the dark. Backdoors part of fender wells & will not stay clean. Our 2010 will be in the dealership for a week having door windows replaced. They think it will help stop the loud wind noise! We've had a great relationship with our Lexus dealer for many years. Too bad Lexus failed to deliver quality on this model.

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3.5 out of 5 stars

Bad suspension in 2010 Lexus 350 RX

jlotoo, 09/24/2011
2010 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
38 of 48 people found this review helpful

After having a 2004 Lexus 330 RX for 7 years, I was thrilled to get a new 2010 350 RX last October. Very quickly I began to realize that the ride and the drive were clearly not the same. The 2010 is the roughest ride ever. I have complained at the dealership and had it checked out and they say everything is as it should be but I continue to bounce and rock sideways over the slightest bumps. Also the cargo pad is worthless. It is thin and has no substance and has wrinkled into a gnarly mess. The dealership says we had to have closed the cargo door on it and that just did not happen. The 2004 was a stronger fabric and much higher quality.

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