2023 Lexus IS 350 Consumer Reviews
Pricing
F SPORT Design - $44,310 MSRP
Edmunds suggests you pay
$39,579Prices based on sales in UT thru 8/18/25
Final assembly in Japan
We have a limited number of reviews for the 2023 IS 350, so we've included reviews for other years of the IS 350 since its last redesign.
Absolutely Thrilled with My New Lexus IS 350 Sport
JackieM, 10/22/2024
2023 Lexus IS 350 F SPORT 4dr Sedan (3.5L 6cyl 8A)
1 of 1 people found this review helpful
When I bought the Lexus IS 350 Sport, it was even better than I thought it would be. This car is the perfect mix of style, speed, and comfort thanks to its sleek exterior and high-end interior. Not a single thing is missed!
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Love This Car
Lexus Owner, 02/19/2024
2023 Lexus IS 350 F SPORT 4dr Sedan (3.5L 6cyl 8A)
1 of 1 people found this review helpful
This is my fifth Lexus. Wasn’t looking to buy a car at the time, but considering the push for EVs and four cylinder vehicles, thought I’d better go ahead and pull the trigger. My last Lexus was a RC 350. This car feels a lot like that, but peppier and has the convenience of 4 doors. Really happy with my purchase.
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2023 Lexus IS 350 for sale near you
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- F SPORT SedanMSRP: $40,998In-stock online
- F SPORT SedanMSRP: $40,998In-stock online
- F SPORT SedanMSRP: $41,788In-stock online
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So called Outstanding Lexus Customer service
David, California , 12/29/2024
2021 Lexus IS 350 F SPORT 4dr Sedan (3.5L 6cyl 8A)
2 of 6 people found this review helpful
So called Outstanding customer service! Disappointed Lexus customer... 1st correspondence Hi i am writing because I am extremely disappointed in Lexus and your teams assessment of my 2021 IS 350. I've owned three Toyota's in my lifetime and they were some of the best vehicles I've owned. I bought my Lexus new in 2021 and noticed a smell in the cabin shortly after my purchase. I took it in in March 2022 to Crown Lexus in Ontario Ca. and was told it was because the car was new but would go away. It progressively got worse especially when I step on the gas hard. I took it in numerous times. The last being it October 2024 I had to take it back twice because it was actually embarrassing and upsetting my new car had this sulfur smell come out of the vents. The service manager at Crown stated their was a bulletin stating this was occurring in some IS 350 models. However, their is nothing they could do. I was in contact with Lexus customer service the entire time this was occurring and they were just giving me the run around. During the time I left my car at Crown Lexus for a week. I got my car back dissatisfied because the smell was still their. I'm sorry but I did not buy a luxury $50k dollar car for it to smell horrible at times when I step on the gas. I just got the correspondence back today after sending numerous email and call customer service back about my concerns and it stated their was nothing Lexus could do for me. How is this possible when your employee at crow Lexus stated himself their is a bulletin about this concern. I am so disappointed with Lexus/Toyota.. Your mission statement states: to create.... with exceptional customer experiences. Well you and your team feel 2nd correspondence: I received a call from one of your executive assistants today. They explained yes their is a bulletin for this concern, but it suggest I use a different blend of gas to help this problem. How does a car maker even say this with a straight face? I was told that at one of my numerous visits by a service manager. I have tried a different source to get my gas and its still occurs not to mention the fact I live in California where gas regulations are unreal. We probably have the cleanest gas around ! I honestly can't believe a Lexus executive said they way to fix this concern is for me to use different gas... Really which one Shell, Chevron, Exxon, who?? You must be kidding me I already use premium gas 91 octane usually from Costco or shell but I need to changes it i hopes my car won't smell anymore when I drive it. That's and asinine statement. So when I bought the car it should have stated somewhere you must only use these particular gas stations or your car will smell. This seems like a engineering concern that Lexus should fix or replace with a car that does not do this. I so confused by the Lexus corporation because that statement alone is unacceptable and not a solution to the problem. So just to clarify Lexus knows their is a problem and the way to fix it is to go to different gas stations until is stops occurring. What happened to the Toyota/"Lexus" I remember as a kid in 70's/ 80's that dominated engineering and fixing the American car's problems. The Toyota my father and grandfather could not deny anymore because Toyota did it better and cheaper! Has this gone by the waist side? I'm sorry it's not fair for me to have to go through arbitration or worse a lawyer. This is a problem identified by Lexus and should be covered by my warranty/ extended warranty. I have a copy of the Lexus bulletin I can attach to the review !!!
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Love it, just don’t damage your BBS rims!!!
A, 08/10/2024
2023 Lexus IS 350 F SPORT 4dr Sedan AWD (3.5L 6cyl 6A)
1 of 4 people found this review helpful
Like the car, don’t like Lexus price gouging or deceptive prices.. When you have a tire and wheel pkg that cost 2450.00 option, I don’t expect one rim to close when u damage it 2200 a piece atleast the 2 front would cost that.. I’m sure the rear is the same if not more condo they are wider.. To think you have that BBs matte black wheel that serves no purpose but looks, and if u damage all 4 you are looking at 8800 in just rims!! Ridiculous Lexus, you are becoming bad if not worse than BMW with your prices!! Thank god iam a plant employee and the rim 1800 plus tax which is still ridiculous!! Buyer beware on getting that option!!!
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BUYERS REMORSE
derekg, 11/01/2023
2023 Lexus IS 350 F SPORT 4dr Sedan AWD (3.5L 6cyl 6A)
2 of 10 people found this review helpful
I recently bought a 2023 IS350. It was a lexus fleet vehicle with 12,300 miles. I have not had this car for 30 days & It has been towed back to the dealership twice in two days. It wont start & the dealership doesn't know why. They are trying to figure it out as I write this review. I just want to return it & get my money back. This was the worst purchase of my life
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