Used 2021 Lexus IS 350 Consumer Reviews
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We have a limited number of reviews for the 2021 IS 350, so we've included reviews for other years of the IS 350 since its last redesign.
2016 IS350 F Sport
Tim, 03/30/2016
updated 04/02/2019
2016 Lexus IS 350 4dr Sedan AWD (3.5L 6cyl 6A)
45 of 46 people found this review helpful
I hesitated to buy this car because of Consumer Reports rating. They did not like the car very much. Later I found their review was based on the entry level IS. My opinion is that this car is awesome. I have owned over fifty cars in my life. I am hard to please. This car accomplishes what it is supposed to do. When you factor in reliability it wins the class with little competition.
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Dumped my Tesla.
CalRecCenter, 03/21/2021
2021 Lexus IS 350 F SPORT 4dr Sedan AWD (3.5L 6cyl 6A)
34 of 37 people found this review helpful
Dumped my model 3 for the 2021 Lexus IS 350 with dynamic handling. For roughly the same price, the Lexus is hands down the better, nicer, sportier, and more luxurious ride. 5k miles so far an zero problems. Only complaint is that there’s no seat memory. Each time my wife drives my car, I find myself spending a few extra seconds trying to get my seat right. I’d buy again if I had the choice.
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2021 Lexus IS 350 for sale near you
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badass is fsport 350 2021
john m, 01/18/2021
2021 Lexus IS 350 F SPORT 4dr Sedan (3.5L 6cyl 8A)
22 of 24 people found this review helpful
initially i was wondering if i’d like-but i love it-great looks and handling....who cares that it isn’t an audi , mb or bmw....it’s a lexus and it is an excellent car!
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Just Wow!
Ryan, 01/04/2021
2021 Lexus IS 350 F SPORT 4dr Sedan AWD (3.5L 6cyl 6A)
24 of 27 people found this review helpful
Just traded in my 19' IS300 F sport for the 2021 IS350 F sport with the dynamics package, mark levinson/nav, tri beams. They improved the interior with a better guage cluster, infotainment system that is smooth and very clear and works great when I tested Apple car play and Android auto. The handling feels so much improved , smooth on rough surfaces, open it up in sport plus and the character changes and makes you smile. Feels very premium and the exterior styling is very aggressive yet tasteful. There is very little I can say negative about this car. As it stands the only thing I would want more of is more power but 311 HP AWD is plenty!
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Aging Well
Field110, 10/26/2020
updated 04/30/2021
2019 Lexus IS 350 F SPORT 4dr Sedan AWD (3.5L 6cyl 6A)
11 of 12 people found this review helpful
A one year review on a 2019 IS350 AWD F-sport 2. So far 6,500 trouble free miles. Car is a daily driver in all conditions, handles good in snow/ice, running high performance winter tires so it could be better. The looks of the car grow on you with the big grill, can see BMW has copied some areas on the new 2021 3&4 series. The Lexus Atomic Silver is beautiful paint, not too soft, a fine cut, polish and ceramic coating makes it look liquid in the sunlight. Brakes are spot on for mild to aggressive daily driving. Adjustable suspension makes a nice improvement in the corners. Now for some areas its lacking. Transmission: 6 speed Aisin is an ok transmission, very lacking in the shift quality of the ZF 8 speed. In eco mode it thinks the engine produces lots of torque at low RMP's and upshifts too early, it sport it wants to hold gears just because someone programmed it that way, in manual mode it tries to shift fast but just causes a rough shift instead, also in the AWD models the transfer case causes and large hump that can get in the way on the left hand drive models. Interior: layout is decent but lacking an adjustable sun visor for the side windows, very poor place to cut cost? Also no option for head-ups display like we see in much cheaper cars and in the competition. Engine: likely on of the most reliable engines in production, but its starting to show its age in lack of low end torque and just ok fuel economy. I do highly recommend if you buy your car and keep it for lots of miles or years, for fun of driving the Genesis G70 and BMW 3 series are better choices if you lease and keep 2-4 years. Update: my car recently had the fuel pump recall, otherwise has been problem free. I did try a new 2021 IS350 F-Sport and i can say the 2019 is a better car. The 2021 update is very disappointing. It does not address several short comings of the previous gen, actually makes things worse. For 2021 the IS 350 and RC 350 had an change in fuel consumption rating, the MPG went up some. From what i can tell it comes down to shift points in the transmission, the transmission in any mode is always trying to get to the highest gear as fast as possible.
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Honest impressions at 5k miles
Shawn G, 01/08/2022
2021 Lexus IS 350 F SPORT 4dr Sedan AWD (3.5L 6cyl 6A)
6 of 6 people found this review helpful
Coming up on 5k miles and all I can honestly say is that it’s easily the best car I’ve ever driven! The handling, the comfort, the ride, the tightness and responsiveness, the smoothness, the BUILD QUALITY, just an amazing car!! Lexus is seriously unmatched in build quality! This thing is an absolute tank! I got the F-Sport model which has 311 hp(51 more than the IS300), some very nice interior improvements like a sporty heated steering wheel with F badge and sporty door panels, a F-Sport exhaust which sounds AMAZING! It also has F-Sport seats that are heated/vented and VERY comfortable and ergonomic. And it has the gorgeous and simplistic digital driver display from the LC500! Love that! The car is truly an absolute pleasure to drive and very fun! Especially in sport mode which really tightens up the steering and makes the car crazy responsive! We just had our first snow fall of the winter here in Wisconsin and instead of sliding like I did with my prior Mazda6, I had total confidence and even a little fun lol… I really like that I can have fun when I want and feel totally confident with the AWD system. The car is very quick and INCREDIBLY nimble! Lexus built a track specifically to tune their sporty models and it shows! The handling is CRAZY good! Also, once you hear that exhaust note, you’ll be sold! I LOVE starting the car up and hearing that satisfying exhaust! Even from in my home with the remote start lol… I will say though… it’s NOT without its quirks… I do wish fuel economy was a bit better… I know the 3.5L is basically bulletproof which for a sports car a huge selling point. But it is thirsty for a V6…. My Mazda with a 2.5L averaged 32 mpg, the IS350 averages me 20 mpg with fairly responsible driving. If I drove like an a-hole I’d probably average 16-17 mpg which is getting into V8 territory…. So there’s that…. A trade-off I’m still getting used to(while having a bit of fun lol)…. I’m also not a fan of the remote start on this car… the transmitter on the key fob is VERY finicky and really lacks range and can’t be obstructed by really anything… I’m lucky if it works within 30 ft and I have to press the lock twice then hold it on the third press and it rarely works right… I’m basically forced to use my phone with the Lexus Enform app to remote start it every time! There’s also Apple Watch functionality with a Siri shortcut but that also barely works… very annoying! The Lexus Enform app is free through the lease term but after that it costs and without it I basically don’t have remote start because the fob is such crap! But, overall, this is easily the best(and most expensive off the lot) car I’ve ever had. The build quality is second to none. The handling seriously amazes me every time I get on it. The exhaust note puts a smile on my face every time, as does the acceleration when the car just PULLS from 2nd to 4th until I hit about 90 and let off while I’m getting on the freeway. The heated/vented seated are super nice as is the heated steering now that we’re getting into sub freezing temps in the Midwest. The AWD inspires a ton of confidence and is such a joy. And it’s also nice knowing that I can actually have fun and not have to worry about blowing turbos and the 3.5L can take the occasional fun abuse because it’s a luxury Toyota and they’re freaking bulletproof! It also happens to seriously be one of the most GORGEOUS cars I’ve ever seen! Even if the roof sits a bit low especially for rear passengers. Thankfully, I don’t often have adults in my back seat lol… Honestly, if you’re in the market for a car and looking into AWD and it’s within budget, and you don’t mind the mpg hit of a sports car, absolutely test drive this or even an IS300. They’re AMAZING driving machines and I’d put it against anything in the price range!
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Love it!!
Anna-Kay Pinnock, 01/02/2021
2021 Lexus IS 350 F SPORT 4dr Sedan AWD (3.5L 6cyl 6A)
13 of 15 people found this review helpful
You will fall in love with your purchase of this car. Drives smoothly to my liking and I feel very comfortable inside with the space.
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Fun car to drive, looks and feels great!
HK from Seattle, 04/03/2020
2016 Lexus IS 350 4dr Sedan AWD (3.5L 6cyl 6A)
5 of 5 people found this review helpful
I ended up trying to decide between the Audi A6 3.0 and the Lexus IS 350. I know they are two completely different cars but I felt the A4 (which is more comparable) was too small. I drove both and ended up picking up a used 2016 ISF AWD 350 with very low miles. I’m glad I did! It’s very fun to drive, not as sluggish as all the reviews had me think, in terms of acceleration. Compared to the Audi, yes, it’s not as quick but overall, it accelerates adequately enough to give you what you need. I love the rioja red interior too, it just stands out from all the others. The digital dash is cool, the sound system is meh. Wish it had the Levinson option but oh well, good enough. It’s true there’s a bump that sticks out from the awd system, I thought it would end up really bugging me but now I can’t tell it’s even there. My leg doesn’t really rest on it like some people. Interior so decent, I have two teenagers and seats them comfortably. The trunk space is a little small, but I’m used to something bigger, coming from a 4runner. Overall, I’m very happy with this car. It’s stylish and sexy to drive and I own my cars for a long time so the reliability of a Lexus IS very comforting.
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Fun Car
TJ, 07/24/2016
2016 Lexus IS 350 4dr Sedan AWD (3.5L 6cyl 6A)
9 of 11 people found this review helpful
Had my IS 350 F-Sport for 7 months and put 7K miles on it. The car looks great and is a blast to drive. I get compliments on the car all the time, and is the car my friends and co-workers want to drive in wherever we go. I would agree that the technology in the car is a bit lacking (no memory seats, basic apps, etc), and storage is lacking, but from a standpoint of comfort, safety. style, and performance, at this price, I don't think there is a better car out there.
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A true class act.💨🏎
Lexus lover., 08/29/2020
2020 Lexus IS 350 F SPORT 4dr Sedan (3.5L 6cyl 8A)
9 of 11 people found this review helpful
This was my dream car in college back in 2014 when this body style first came out.. sadly I purchased a Mercades cla.. I knew my next vehicle had to be a IS350. It has tons of power on the express way, I love how the seats hold you.. very classy with the signature Lexus LED day time running lights.. I don’t really care for coming in every 5k for service.. since the Indicator has to be reset even though I’m told my first oil change will be at 10k miles.. none the less the car is perfect.. love the safety technology as well.
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I love this car!
Bob, 05/15/2021
2021 Lexus IS 350 F SPORT 4dr Sedan (3.5L 6cyl 8A)
9 of 11 people found this review helpful
I'll never buy another car brand again. Lexus has made an incredibly fun and reliable machine. Get the Dynamic Handling and you can have so much fun on a windy road. The acceleration isn't the best, but I'd rather have it a bit slower than worry about the reliability issues of twin turbos or a supercharger. Get it, you wont regret it
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Smooth ride and beautiful styling
ShelB, 08/08/2021
2021 Lexus IS 350 F SPORT 4dr Sedan AWD (3.5L 6cyl 6A)
4 of 4 people found this review helpful
I test drove every sport sedan I could find before deciding on the IS350F and I couldn’t be happier with my decision. I was transitioning from a Mustang (thanks to a bad back) and wanted more pep in the drive than standard domestic sedans offered. The Lexus had the best overall feel and value. The drive was comfortable and acceleration, though not as robust as the Mustang, was more than adequate for a daily driver. We are a military family so a huge factor for me was the ability to locate service facilities in the future. This is problematic with Audi, BMW, Alpha Romeo and Mercedes. Even locating someone willing to work on them is a challenge. Lexus is a different story - we found that Toyota dealerships will honor their service warranty. The IS350F was very difficult to locate, but we lucked in to one that was just coming off the boat. After only having test driven the 300, we took a leap of faith with the 350F. I am thoroughly impressed with every comfort feature and the smoothness of the drive. The safety features are excellent as well. The aggressive, sporty look of the Lexus was the biggest selling feature - I didn’t want a boring sedan. I have been converted to Lexus.
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IS 350 F sport
Tam hunh, 01/30/2021
2021 Lexus IS 350 F SPORT 4dr Sedan (3.5L 6cyl 8A)
6 of 7 people found this review helpful
I save $3,000 with autonation through Edmund
Is 350 f sport
Arthur Leblanc, 06/17/2016
2016 Lexus IS 350 4dr Sedan AWD (3.5L 6cyl 6A)
8 of 10 people found this review helpful
Really enjoying the car. Looks great,performs really well.
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You get what you pay for!
Jeffrey , 06/11/2020
updated 12/19/2022
2017 Lexus IS 350 4dr Sedan (3.5L 6cyl 8A)
3 of 3 people found this review helpful
Solid car! I’m not sure why Edmunds grades this one as low as it did? I love this car and find for the price you get everything you can ask. A very solid 306hp makes this worth driving! 350 or no IS at all. Mark Levinson Sound is superior! Style is exceptional!
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It is a Lexus/Toyota
rkelon, 05/03/2021
2021 Lexus IS 350 F SPORT 4dr Sedan (3.5L 6cyl 8A)
3 of 3 people found this review helpful
I like the car...smooth ride but sporty. Very good power in the Sport or Sport Plus modes, well built very good style. Plus, you get reliability. I think Lexus did a great job with this car, actually, I think their cars are looking very nice compared to Mercedes, BMW, and Audi. Plus you get reliability.
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Excellent
Marvella , 06/29/2021
2021 Lexus IS 350 F SPORT 4dr Sedan (3.5L 6cyl 8A)
3 of 3 people found this review helpful
Beautiful and fast. Love it
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Love this car!
Tom, 03/21/2021
2019 Lexus IS 350 F SPORT 4dr Sedan (3.5L 6cyl 8A)
2 of 2 people found this review helpful
Great car backed by great customer service, reliability, and top notch quality. If you can looking for a new car make sure to take a look at Lexus. A true drivers experience!
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Luxurious fun
Billiam, 07/14/2021
2021 Lexus IS 350 F SPORT 4dr Sedan (3.5L 6cyl 8A)
2 of 2 people found this review helpful
This is my second premium car. I used to own a 2010 Acura TL. This Lexus is luxurious and sporty fun from the minute you hit the gas. Smooth as silk and you can't beat these seats. So soft! Can't beat the cost of ownership down the road compared with the rivals in this class.
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A car that the heart and head could agree on
Matt, 01/15/2019
2017 Lexus IS 350 4dr Sedan (3.5L 6cyl 8A)
3 of 4 people found this review helpful
All that and a bag of chips. Best interior of all cars tested. The IS350 has all the power when I need it. Lexus luxury, a given, reliability as well. Very cool styling. Did I mention that Rioja red interior?
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Great looking car, terrible to drive
Chris in Ohio, 05/11/2016
2016 Lexus IS 350 4dr Sedan AWD (3.5L 6cyl 6A)
20 of 39 people found this review helpful
On paper this car has everything: 300HP, AWD, creature comforts, and nice technology. Styling is polarizing, but I love the way the IS 350 F Sport looks. Unfortunately, all that just makes the IS 350 that much more disappointing. Somehow, Lexus has managed to make this car incredibly boring to drive. Acceleration is fine, but not great. Not a huge deal except gas mileage is no better than much more fun to drive cars by BMW or Audi. The 6 speed automatic that comes with the AWD version is sluggish and seems continuously confused as to what you want it to do. The mouse controller on the infotainment system is quirky, but not a deal breaker. It seems to have all the expected capabilities even if user friendliness isn't optimal. The Levinson sound system makes a huge difference, it's really outstanding. Unfortunately, the basic audio system is really hollow and it seems like 90% of the cars out there don't have the Levinson option installed. It was hot out when I drove this car and the ventilated seats were a nice touch. Overall the seats were comfortable and the cabin had a polished clean look to it but in terms of materials the IS 350 really needs to up its game compared to competitors. The exception is the gauge cluster which is really advanced compared to everything but the 2017 Audi all digital gauges. No car is perfect and I think I could forgive all the shortcomings of the IS 350 except for one. They put a huge hump that sticks out on the driver's side right where you put your feet when you are driving. Apparently it's part of the AWD system but it's seriously intrusive. Your leg rests and rubs against it while you're driving and it is really annoying. In such a competitive segment, I'm really surprised such an annoying design flaw hasn't been corrected after all these years. I wanted to love the IS 350, I was really excited to potentially drive away in one, but there are just too many problems for me to buy a car at this price point with so many things I find annoying.
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Sporty?
Sporty?, 03/02/2023
2018 Lexus IS 350 4dr Sedan (3.5L 6cyl 8A)
2 of 3 people found this review helpful
I previously drove BMW 3 series, they were sporty. I now have IS 350 F, the hot rod model. I am older, son thought I should have safer car and value of what you get for the money, that was a reason to purchase Lexus. My honest opinion, does not hold a candle to BMW 335 I! To me the Lexus is for old people, heavier model, lot of goodies. Handling is not the same as BMW. After a year of driving the Lexus, I still miss my BMW!
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reliability
kevin, 05/30/2020
2019 Lexus IS 350 F SPORT 4dr Sedan AWD (3.5L 6cyl 6A)
3 of 6 people found this review helpful
can other rivals offer 300k miles before going to the shop with similar specs and performance?
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Love my IS 350 Sport
Jasmine, 12/17/2019
2019 Lexus IS 350 F SPORT 4dr Sedan AWD (3.5L 6cyl 6A)
1 of 3 people found this review helpful
This car is super fun to drive and looks amazing inside and out. This care is truly one of a kind. App for navigation and Bluetooth for phone.
So called Outstanding Lexus Customer service
David, California , 12/29/2024
2021 Lexus IS 350 F SPORT 4dr Sedan (3.5L 6cyl 8A)
1 of 4 people found this review helpful
So called Outstanding customer service! Disappointed Lexus customer... 1st correspondence Hi i am writing because I am extremely disappointed in Lexus and your teams assessment of my 2021 IS 350. I've owned three Toyota's in my lifetime and they were some of the best vehicles I've owned. I bought my Lexus new in 2021 and noticed a smell in the cabin shortly after my purchase. I took it in in March 2022 to Crown Lexus in Ontario Ca. and was told it was because the car was new but would go away. It progressively got worse especially when I step on the gas hard. I took it in numerous times. The last being it October 2024 I had to take it back twice because it was actually embarrassing and upsetting my new car had this sulfur smell come out of the vents. The service manager at Crown stated their was a bulletin stating this was occurring in some IS 350 models. However, their is nothing they could do. I was in contact with Lexus customer service the entire time this was occurring and they were just giving me the run around. During the time I left my car at Crown Lexus for a week. I got my car back dissatisfied because the smell was still their. I'm sorry but I did not buy a luxury $50k dollar car for it to smell horrible at times when I step on the gas. I just got the correspondence back today after sending numerous email and call customer service back about my concerns and it stated their was nothing Lexus could do for me. How is this possible when your employee at crow Lexus stated himself their is a bulletin about this concern. I am so disappointed with Lexus/Toyota.. Your mission statement states: to create.... with exceptional customer experiences. Well you and your team feel 2nd correspondence: I received a call from one of your executive assistants today. They explained yes their is a bulletin for this concern, but it suggest I use a different blend of gas to help this problem. How does a car maker even say this with a straight face? I was told that at one of my numerous visits by a service manager. I have tried a different source to get my gas and its still occurs not to mention the fact I live in California where gas regulations are unreal. We probably have the cleanest gas around ! I honestly can't believe a Lexus executive said they way to fix this concern is for me to use different gas... Really which one Shell, Chevron, Exxon, who?? You must be kidding me I already use premium gas 91 octane usually from Costco or shell but I need to changes it i hopes my car won't smell anymore when I drive it. That's and asinine statement. So when I bought the car it should have stated somewhere you must only use these particular gas stations or your car will smell. This seems like a engineering concern that Lexus should fix or replace with a car that does not do this. I so confused by the Lexus corporation because that statement alone is unacceptable and not a solution to the problem. So just to clarify Lexus knows their is a problem and the way to fix it is to go to different gas stations until is stops occurring. What happened to the Toyota/"Lexus" I remember as a kid in 70's/ 80's that dominated engineering and fixing the American car's problems. The Toyota my father and grandfather could not deny anymore because Toyota did it better and cheaper! Has this gone by the waist side? I'm sorry it's not fair for me to have to go through arbitration or worse a lawyer. This is a problem identified by Lexus and should be covered by my warranty/ extended warranty. I have a copy of the Lexus bulletin I can attach to the review !!!
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Respect Lexus again
Kenny jung, 10/29/2021
2021 Lexus IS 350 F SPORT 4dr Sedan AWD (3.5L 6cyl 6A)
1 of 7 people found this review helpful
I bought September transfer from infinity q50 Reason is Lexus more nice spots design Performance is infinity is better activity Overall value is Lexus winner Just need only one wireless connect car play Amazing soothing riding perfect handling Wireless remote start is very convenient with cold weather Strong recommended f series
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F Sport
Troy, 06/29/2023
2021 Lexus IS 350 F SPORT 4dr Sedan AWD (3.5L 6cyl 6A)
0 of 0 people found this review helpful
Had this car for 3 years and still really like it. The criticism around it being underpowered seems odd. There is plenty of power. My biggest disappointment is that the automatic transmission in regular or eco mode is a bit clunky. Not as good of transmissions as BMW or Audi but I have no regrets and get compliments on looks a lot! Good gas mileage too.
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No buyers remorse!
Jer, 06/09/2024
2021 Lexus IS 350 F SPORT 4dr Sedan (3.5L 6cyl 8A)
0 of 0 people found this review helpful
Edmunds.com review & information was a very helpful tool.
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My 2021 IS350
Timothy in Winnetka, Ca., 07/04/2024
2021 Lexus IS 350 F SPORT 4dr Sedan (3.5L 6cyl 8A)
0 of 0 people found this review helpful
I love my 2021 IS350, no problem at 36kmiles so far.
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Vroom vroom
Lisa A, 09/03/2024
2021 Lexus IS 350 F SPORT 4dr Sedan AWD (3.5L 6cyl 6A)
0 of 0 people found this review helpful
This car goes very fast. It is everything you could ever need in speed! It is very tight inside, though it needs a small person for sure. Tight fit trading it in for an SUV.
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