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Used 2019 Kia Sorento SUV Consumer Reviews

3.9 out of 5 stars
83 reviews
2

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Pros
Cons
1 out of 5 stars

2019 Kia Sorento- NEVER AGAIN

Therese, 05/29/2021
2019 Kia Sorento EX 4dr SUV (3.3L 6cyl 8A)
1 of 1 people found this review helpful

Was a previous Toyota owner for many years and decided to switch to Kia for warranty. Had the vehicle for 6 months, less than 10K miles and after 4 visits to the dealership, they finally acknowledged a new transmission was required. Move forward 40K miles and transmission problems once again. Going to trade it in for a reliable Toyota.

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5 out of 5 stars

Mid Size SUV Value

Chet, 12/02/2021
2019 Kia Sorento EX 4dr SUV (3.3L 6cyl 8A)
1 of 1 people found this review helpful

Bought my 2019 EX new exactly 3 years ago, and must say it's been flawless so far. Not a single issue. Drivability, noise level, MPG, comfort and performance are among the best I've ever owned! Really a great overall value.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Hate the gas mileage AND NO CD PLAYER!!

Mary Hightshue, 04/13/2019
2019 Kia Sorento SX Limited 4dr SUV AWD (3.3L 6cyl 8A)
11 of 36 people found this review helpful

This car is very luxurious, smooth riding and an easy car to get in & out of, this helps those of us over 70 years of age. However, the gas mileage stinks! We owned a Hyundai Sonata Hybrid before our Kia. My husband had an accident which totaled the car. So when we were shopping for a new vehicle, we liked the 2019 Sorento. It was lot easier to get in & out of for both of us. So that WAS the MAIN reason for purchasing the Sorento. We are disappointed that there was NO CD in our car. But we didn't realize it until after we leased it. We are currently getting 21 mpg. We were getting 38 to 43 mph with the Hyundai. So I guess you take the bad with the good.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

2019 Sorento EX

Rtw, 12/03/2018
2019 Kia Sorento EX 4dr SUV (3.3L 6cyl 8A)
8 of 26 people found this review helpful

Love this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

You will love it!

Too too, 08/18/2019
2019 Kia Sorento L 4dr SUV (2.4L 4cyl 6A)
3 of 10 people found this review helpful

It is very comfortable

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Love the car but why I don't have a CD player

Johnnie Solomon, 03/20/2019
2019 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
7 of 26 people found this review helpful

Make shore you ask if it's a CD player in the car 😂

Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Much-Much-And Even Much More

Jerald P Conroy, 11/29/2019
2019 Kia Sorento EX 4dr SUV (3.3L 6cyl 8A)
1 of 2 people found this review helpful

You will be overwhelmed.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Kia sorento

Jon, 07/10/2019
2019 Kia Sorento L 4dr SUV (2.4L 4cyl 6A)
2 of 7 people found this review helpful

Its a good suv if u can get a great price

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Report Abuse
5 out of 5 stars

Kia Sorento SX 2019 SUV

Gary L Specht, 11/28/2019
updated 12/03/2020
2019 Kia Sorento SX 4dr SUV AWD (3.3L 6cyl 8A)
1 of 3 people found this review helpful

The Kia Sorento is a lot of car for the money. Many standard safety featuers.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Jerky and doesn’t shift into gear properly.

Jessica , 03/05/2020
2019 Kia Sorento EX 4dr SUV (3.3L 6cyl 8A)
1 of 3 people found this review helpful

I loved the Sorento. I had two others and they drove amazing. Bought the 2019 and immediately knew something wasn’t right. At certain speeds the car is jerky and shakes. Called Kia and had them look at it 4 times. They said it was fine. Even filed a complaint with Kia and a regional called us for info but she never called us back. Kia treated us horribly and I will never buy another one. Customer service is horrible. We asked to test drive another one just to make sure it wasn’t just our car. They made us us wait over an hour at the dealer then told us they didn’t have one on the lot for us to drive. I have nothing good to say! A lot a money to get treated like crap.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Car

Delbert Jarvis , 02/21/2021
2019 Kia Sorento SX 4dr SUV (3.3L 6cyl 8A)
1 of 3 people found this review helpful

Nice looking vehicle on outside but interior lacked quality. Felt like inferior quality.

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2 out of 5 stars

You asked

Wm, 06/19/2019
2019 Kia Sorento SX 4dr SUV AWD (3.3L 6cyl 8A)
6 of 27 people found this review helpful

Not what was expected. To much hype on a vehicle that is just as equal to many others.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
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3 out of 5 stars

Hyway wind noice, inadequate insulation for cold

T.Ata, 02/27/2020
2019 Kia Sorento SX Limited 4dr SUV AWD (3.3L 6cyl 8A)
1 of 7 people found this review helpful

On hyway speed there is continuous whistling wind noice from back windows or panaromic sun roof. Extremely annoying. 2 different dealers can't fix this. Cold weather insulation is not adequate for Michigan cold weather. Can't download addresses thru Android auto app. Uvo parking location doesn't work. Remite start thru uvo not available. Disappointing. Rest is good.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Love my Kia!

Pannj, 01/07/2020
2019 Kia Sorento SX Limited 4dr SUV AWD (3.3L 6cyl 8A)
1 of 8 people found this review helpful

So very comfortable!!

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4 out of 5 stars

Oh! So! Nice!

Mrs Smith, 01/21/2020
2019 Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 8A)
0 of 0 people found this review helpful

I love my new Kia! The features, the leather seats, the gas mileage, and the spacing is everything!! The only minor complaint I have is that the sensors are extremely sensitive! And I do mean extremely.. It's a bit annoying but they say it's better to be safe than sorry so I guess I won't complain...

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Replacement for my wife’s old Sedona minivan

Greg , 11/01/2020
updated 05/02/2023
2019 Kia Sorento LX 4dr SUV AWD (2.4L 4cyl 6A)
0 of 0 people found this review helpful

My wife was not too happy with my choice of an AWD Sorento to replace her Sedona!!! No Mexico for us this winter and I feel more secure in western NY winter with an AWD. I think it gives us all the room we need at this stage of our life and she is ever so slowly coming around to that conclusion. A hard fight as both models are winners! Probably will end up with both!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Dependable

LouZen Lou, 03/25/2021
2019 Kia Sorento SX Limited 4dr SUV (3.3L 6cyl 8A)
0 of 0 people found this review helpful

My Sorento has been dependable. It is very comfortable for my body {large-ish}. Way many more amentities than I need.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Exceeds expectations

Oklahoma girl, 06/12/2021
2019 Kia Sorento S 4dr SUV AWD (3.3L 6cyl 8A)
0 of 0 people found this review helpful

I've been really impressed with the way this car handles on the road. The third seat is great when you have an extra passenger, or two. I got the 6 cyl and I like knowing I have a little extra power.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Perfect family car

Dg329, 06/16/2021
2019 Kia Sorento L 4dr SUV (2.4L 4cyl 6A)
0 of 0 people found this review helpful

A lot of space fits 7 people if not all seats are been being used 2 two seats in the back fold completely flat if u need to put a big item in the trunk

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
3 out of 5 stars

Not as good as my 2011

boblab, 03/17/2022
2019 Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 8A)
0 of 0 people found this review helpful

This car is more modern than my 2011 but it feels less advanced. I'm really sorry that I bought it

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
Report Abuse
5 out of 5 stars

Kia Sorento

Forward, 04/09/2022
2019 Kia Sorento LX 4dr SUV AWD (3.3L 6cyl 8A)
0 of 0 people found this review helpful

Love this new car. Has all the features I need in an SUV and we love the third row. Drives nice and plenty of room inside.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Terrific 0ne of the best vehicles I've owned

Don, 05/09/2022
2019 Kia Sorento L 4dr SUV (2.4L 4cyl 6A)
0 of 0 people found this review helpful

Everything only 37,ooo miles. White a real cream puff in great shape.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

More than I expected

SL, 06/19/2022
2019 Kia Sorento SX 4dr SUV (3.3L 6cyl 8A)
0 of 0 people found this review helpful

Did not know it was rated so high

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

A Great Ride!!!

The Duke 64 , 07/11/2022
2019 Kia Sorento LX 4dr SUV AWD (2.4L 4cyl 6A)
0 of 0 people found this review helpful

I luved this 7 passenger SUV! GREAT looks, ride, & fuel economy (28 mpg). Although it was a base model, it had everything I needed. 2019 was a much better time to buy/lease a vehicle than 2022 is! Gonna miss that one! Titanium Silver Metallic with black interior!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Thumbs UP

Bud, 08/20/2022
2019 Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 8A)
0 of 0 people found this review helpful

Best maintenance free car I have ever had in 60+ years of car ownership

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2 out of 5 stars

$700 spark plug change.

VAN , 01/26/2023
2019 Kia Sorento LX 4dr SUV (3.3L 6cyl 8A)
0 of 0 people found this review helpful

I own a 2019 Kia Sorento with a V6 engine. It costs $700 to change the spark plugs. Who is the idiot engineer that designed this SUV? Kia and Hyundai better correct this design flaw (not a flaw, just laziness) if they want me to continue buying their products, I am trading this one in.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2 out of 5 stars

Oil consumption problem

Danh, 05/21/2023
2019 Kia Sorento LX 4dr SUV AWD (2.4L 4cyl 6A)
0 of 0 people found this review helpful

Kia Sorento 2019 is a good-looking and comfortable car. After driving for three years, it has had a lot of problems. The worst was oil consumption. I've visited the Kia dealer so many times to fix it but the problem is still the same. I've suffered a lot driving this vehicle. I never buy Kia again.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
Report Abuse
1 out of 5 stars

Horrible oil consumption & bad service

Hanh Le, 05/21/2023
2019 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
0 of 0 people found this review helpful

My car has had an oil consumption problem since July 2022. I've had to go back and forth to the dealer so many times to fix it but I still have the same problem. I don't mind how long they can fix it but I will have to move to Edmond in about two weeks and my car is not in good condition. Actually, Because of oil consumption my car has broken down twice in the middle of the road and this really scared me. I have suffered a lot driving this vehicle. Please, I need your help. Mar 04, 2022 North shore Kia gave me a free oil change. -July 05, 2022: Engine light on while on the road, I stopped and checked the oil. No more oil, so I had to go to the nearest Mr.lube for an oil change. (I have free life time oil change with North shore Kia) -About one week later, I brought my car to the dealer for oil inspection. The dealer did not find oil leak so they asked me to bring the car back to top up the oil every 1600km, four times. -A few weeks after the third time, I found an oil leak and brought the car to the dealer for repair. I took the car home and waited for an oil span. -Jan 11, 23 the dealer replaced an oil span, and restart another 1600km coming back process again. -Mar 17, 23 Because of oil consumption, the car broke down and I had to call Kia roadside assistant to tow my car to the dealer for repair. -Mar 19, 23, I took a bus to the dealer to pick up the car. -May 02, 23, check engine light is on again. The car had no power and shook a lot. The dealer kept my car and gave me a loaner car. -May 10, 23, I went to the dealer to pick up the car. They asked me to come back 1600km again (fifth times) and told me the problem may come back again. Even thought, I’ve told them that I have to move to Edmonton soon. How can I drive to Edmonton while my car is in such condition? I’ve given North shore Kia a lot of time to repair. It was almost one year, I’ve suffered a lot and I cannot wait any longer. If KIA cannot fix my car, KIA has to give me money back.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
Report Abuse
5 out of 5 stars

happy with our 2019 Kia Sorento !

Michael, 08/28/2023
2019 Kia Sorento LX 4dr SUV AWD (3.3L 6cyl 8A)
0 of 0 people found this review helpful

Interior and exterior is very high quality. drives very well, the six cylinder has good power, highway gas milage is good but around town could be better. We have not had any problems since buying it new. Would defiantly purchase another Kia.

Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
4 out of 5 stars

If only

Kia 1, 10/20/2023
2019 Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 8A)
0 of 0 people found this review helpful

Good car, roomy, lots of power. Just service at dealership lacking.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Great SUV, but repairs can be pricey

Stewart, 04/06/2024
2019 Kia Sorento LX 4dr SUV (3.3L 6cyl 8A)
0 of 0 people found this review helpful

I bought this used with 21,000 miles on it. I have never had any issues with the Sorento, but I do make sure the oil is changed out every 5,000 to 6,000 miles. At 95,000 miles now and I am having the shocks and struts replaced. There was a bit of a price shock to have the shocks and struts replaced. At the dealer the total cost is around $3,200 dollars. The car is paid off so hopefully I can get another 100,000 miles out of the car before buying another one. I'm not sure if I will go with a KIA again, but I have nothing bad to say about the car. Its been reliable and gets me where I need to go.

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5 out of 5 stars

Curtis reveiw for my 2019 Kia Sorento

Curtis , 01/20/2023
updated 07/24/2023
2019 Kia Sorento SX Limited 4dr SUV AWD (3.3L 6cyl 8A)
0 of 2 people found this review helpful

The ride is comfortable & it's a very nice to drive in town & on the highway.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Kia

Laurie, 11/16/2023
2019 Kia Sorento SX Limited 4dr SUV AWD (3.3L 6cyl 8A)
0 of 1 people found this review helpful

I like it overall. I’m not thrilled with the security issues

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