Used 2014 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A) Consumer Reviews
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Horrible Unreliable Money Pit
Holly, Social Circle, GA, 04/15/2021
Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
5 of 7 people found this review helpful
This is without a doubt the worse car I've ever owned. I purchased it at 77K miles, which seems like a low number. (I owned Hondas before this.) OH, my, goodness this car has been nothing but stress and repairs. In the first year alone it's needed 9 repairs, 1 was a whole engine block replacement due to engine failure. I would give anything to get out of this contract without hurting my credit.
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Paint is falling off!
troutbum1978, Potomac, MD, 12/04/2017
Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
6 of 11 people found this review helpful
I have been attempting to get Kia to fix the faulty paint on my Sorento for over 2 months. I have contacted the dealership where it was purchased and they told me sorry I was out of warranty period. This issue should be covered. It is clear that the paint is faulty and is just peeling off. The spot is right above the windshield on the passengers side. The paint is chipping down to the primer. It seems that the paint and primer are not bonded properly. I feel that they should be liable because there are tons of complaints on this issue online. I have spoken with customer service through the 800#. My case was handed to District Mgr. Steven Kang. He offered to fix the roof if I paid half the cost which their estimate was over $300 out of pocket for me. I feel this is shows they know the paint is bad or they would have just told me sorry. I have asked to speak to Mr. Kang on numerous phone calls and he refuses to talk with me. I feel that if he is a customer service manger it should be my right o speak with him concerning his decision. However he will not take my call. I have since been escalated to another group. I clearly told them do to work schedule I could not take a call till after 530pm and they contacted prior to this. I have returned the call and still haven't received a call back in about a week now. I am still seeking a solution to this issue. I feel that a vehicle that is just over 3yrs old should not have the paint falling off it. That is unacceptable.... I have spoken to several reps and have documentation of our conversations so when this goes to a higher attempt to get what I am do I will have names and employee extensions to quote. I hope this issue is resolved. I would never recommend a Kia vehicle to anyone due to this issue.
2014 Kia Sorento for sale near you
3 of 41 listings
- SXL 4dr SUVMSRP: $9,995455 mi away
- LX 4dr SUVMSRP: $17,998113 mi away
- LX 4dr SUVMSRP: $9,491479 mi away
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Engine seized at 70k miles
Brian, Glenshaw, PA, 08/13/2024
Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
1 of 1 people found this review helpful
From day one this SUV had electrical problems. Multiple headlights were shorted out as well as taillights and other bulbs. I was always up to date on scheduled maintenance, oil changes, filters, etc... Also took my car to the dealership to have the countless recalls updated. I have never owned a vehicle with half as many recalls. Finally at about 70 thousand miles the engine seized and just died while I was in the middle of the road. My 10 year/100k warranty had just expired about 7 months prior so I either have to buy a new engine or a car. Easy decision, new car it is. I just want to cleanse my hands of this lemon and will never purchase another vehicle from Kia/Hyundai again.
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Sorento of your dreams
chris pond, Cross, SC, 02/13/2019
Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
1 of 1 people found this review helpful
car is a very dependable vehicle and never had any problems with it in the 6 years and thats why we bought a brand new 2019 sorento.
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Engine problems
Nick, Colorado Springs, CO, 11/29/2022
Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
0 of 0 people found this review helpful
I own a 2014 Kia Sorrento 2.4 l LX I have had 3 engines in 5 years I still owe money on a vehicle Kia has a problem with the 2.4 l motors with the Cam bearings piston rings there is a huge lawsuit with Kia Motors with that are you doif I could I would get rid of mine it is a vehicle not worth having
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