Used 2014 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A) Consumer Reviews
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Sorento 35K Miles Engine Gone! BUYER BEWARE
Denise, Auburn University, AL, 09/19/2016
updated 09/21/2017
Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
37 of 45 people found this review helpful
Purchased 2014 Kia Sorento in December of 2014. First three service jobs were completed at the dealership. On 9/9, I noticed smoke coming out tail pipe upon acceleration. Husband checked oil, said it was fine but said it needed changing. I knew I was about 2K over recommended oil change. Took to Jiffy Lube to have oil changed on Monday 9/12, when pulling into Jiffy Lube, smoke is billowing out the back of the car. They checked oil said there was no oil, never had a light to come on to indicate there was an issue. They put oil in it and I went straight to dealership. After a 3 hour wait at dealership and the service manager being rude because I did not have an appointment, I was told my engine is gone it is burning oil due to sludge. I proceeded to tell them there shouldn't be any sludge I had oil changed every 5K miles or so. I did realize I was about 2K miles past my service. I was told the warranty would not cover engine because I was over the recommended mileage and to even be considered under warranty I would need to produce receipts for all service done on the car. My husband changed the oil the past three times and I did not have any receipts. I was then told warranty is null and void. I mentioned I received a letter a week earlier from Kia stating a known issue with the engines and the warranty had been extended. He said provide receipts where your husband changed the oil. I contacted the owner of the dealership, he owns 5. Supposedly, he was out of town for a week and I was told the GM would call me. I never received a phone call from anyone. Needless, to say I traded within a few days. I LOVED my Sorento and had sent Kia of Auburn several customers after I purchased my car, one of which had to have her engine replaced. I will NEVER buy another Kia/Hyundai product and will share my experience with anyone and everyone that will listen!
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a nice Touring car
cottonwoodkoi, Orangevale, CA, 08/21/2013
Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
6 of 6 people found this review helpful
I bought an Lx, fwd, with all the toys.. just so that people understand that there is a large difference between the lx base and one that costs 10000 more. The suv is smooth and quite. no wind noise, little road. previous was was a 2007 cr-v, that had lots of road/wind noise.What a difference.I cn hear the music on low volume .4 cylinder engine has no problems going up steep hills and is showing 26.5 mpg verses the CR-V's 28.
2014 Kia Sorento for sale near you
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- LX 4dr SUVMSRP: $9,3745 mi away
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Engine Trouble/ Engine was replaced with a 15 yr W
PDK, Brick, NJ, 09/07/2016
updated 09/25/2017
Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
11 of 15 people found this review helpful
I purchased this 2014 pre- owned Sorento back in February for a particular reason and enjoyed this SUV very much until. The other day I incurred a major engine problem in which I found out that now it's notable enough that KIA just sent out a mass mailing stating that if you hear the engine knocking there could be problems with the Block, Crankshaft, Bearings, Connecting Rods and or Pistons. They describe it as ( This letter does not announce a service Campaign that requires mandatory repair on all vehicles. ) Another way of saying there will be no re-call. So if you have or get this problem with your KIA Sorento good luck. I am now in the process of finding out what they are going to do. When I first heard the noise I checked the oil only to find it dark brown and once wiped from the dip stick there was a burnt on mark evident of Engine ware. I would hope that KIA / Lester Glenn would do the right thing and purchase my vehicle back.
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My 2nd Sorento
wnicholson, Middleburg, FL, 03/25/2014
Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
22 of 35 people found this review helpful
I originally had a 2012 Sorento that I travel in for my work. The vehicle was very comfortable, a pleasure to drive, no fatigue after a long road trip, I liked my 2012 Sorento. When it came time to trade I went back to the same dealer I purchased my 2012 Sorento from and they showed me the 2014. WOW! I really liked it. The 2014 Sorento looked like the 2012 but the changes that Kia made a a very good vehicle into a great vehicle. My 2014 is is much quieter, hardly any road noise and 0 wind noise, the ride is great, the new seats are even more comfortable and the general overall appearance is just great. The Bluetooth and voice command are also flawless! You wont be sorry with a Kia!
My interview with God
Robin H., Fresno, CA, 03/01/2019
Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
4 of 5 people found this review helpful
Long story short. My first Kia, first front wheel drive, My first accident. Purchased my Sorento in late 2016. I moved to Idaho in Sept, 2018, I was on my way home from Boise to Challis, hit black ice, before I knew it, I was off the pavement, knew I was in trouble!! I cant describe in words, what I felt, only the sound of trees and metal, then AIR BAGS, then silence. I remember laughing at myself, foot hard on brake pedal, hands trying to steer. I let go screamed "JESUS TAKE THE WHEEL". Im alive today because of my car, Im a miracle. airbags saved me. Her name was Milly, Ive never cried over a car. I just purchased a 16 SXV6, very beautiful. Know im safe in a Kia.
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