Used 2023 Kia Rio Hatchback Consumer Reviews
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Zippy but...
Clarisse Shum, 11/15/2022
updated 04/09/2024
2023 Kia Rio S 4dr Hatchback (1.6L 4cyl CVT)
5 of 7 people found this review helpful
I like this lil car ok. It's pretty basic, but I just need transportation. For a 1.6L, you hit that Sport button and you got some Zip, I like that! I love that this model had the arm rest, the hatchback, and cruise. I'm a fan of the hatchback over a conventional trunk. It's added protection when weather is bad! Plus I've found it really has enabled me to carry/transport things you normally have a tough time with in a trunk. I absolutely adored my old PT Cruiser, and the KIA Rio is a lot smaller, which shocked me. I miss the added size, when it comes to packing the car or trying to get something home from the store. Definitely a down side & something to consider next time, as looks have deceived me! Another issues I've run into, has been with the "infotainment center". Aside from the obvious drawback of NO CD PLAYER, it only works half the time. Sometimes it will decide to just not perform functions, other times it blacks out the screen, other times it completely shuts out entire applications. I've taken it to 2 different KIA shops and gotten nowhere. The first shop wouldn't even look at it without an appointment...which was a 2 month wait. The 2nd shop said it had to be doing the particular issue right then for them to even look at it or throwing a code...never shows an error code. It did act up just after I drove away, so I turned around and went right back. They tried to tell me that the problem was that I needed to get a name brand, preferably Samsung, phone cord to run from the port to my phone for my phone to talk to it and that would solve my problem of the mic on the infotainment sporadically functioning. Uh....it has blue tooth and they talk just fine...the problem is the infotainment center is sporadically malfunctioning on random functions. Well...I called BS since it is having so many other issues that a "Samsung" phone cord has nothing to do with! So, I'm under warranty but I can't get any KIA Dealership to listen to me and take care of this issue, but I'll bet they'll know what's wrong with it once the warranty is over! Also, in 3 months, I had one of the original tires literally explode as I was driving down the interstate with an 80 year old lady in the passenger seat. They would not honor ANY warranty on the tire AT ALL and I had to completely pay for a whole new tire. I was unable to drive for 6 weeks, as I had surgery on my foot. I had a friend start my car from time to time and drive it for me. When I was able to drive again, I had a problem with it stalling out and it just stopped. It wasn't registering the oil correctly. I checked the oil and the stick showed empty. Thinking it was because it was a new car & had sat a while, since it was showing empty, I filled it up to the appropriate fill line. Not sure where it all was hiding, but after I filled it, then I had another problem. Upon checking the dip stick again...it was too full!!! I have no idea where that oil was hiding, but it went somewhere and nobody warned me that the car would stall out and become unable to start/drive if the car registered the oil was too low. The last thing that warrants a comment is the customer service. I try to keep in mind that customer service doesn't really exist anymore, but when you spend the amount of money it takes to purchase a vehicle, service costs, along with repair costs, you absolutely DESERVE a little bit of customer service!!! None of the 3 KIA's I've done business with have been about the customer. They have all been pretty "Laissez-faire". The last phone call I made to make a service appointment, I actually got so tired of repeating myself that I told the representative that they didn't listen very well and I would appreciate it if they would please listen to me when I answer their questions. Nobody smiles or acts like they even want to be there, much less help you when you get there! I know, I've gotten old, and things have changed so much it's hard to get used to, but why do I have to get used to rude, depressive, non enthused employees that don't seem to want to have to be bothered by me or my cars issues enough to write up a ticket? Or they are all of 20-25 years old and know so much of everything and have super powers like X-Ray vision that enable them to diagnose electrical problems sight unseen? Honestly.... I'm not impressed. I wish I could get out from under this car immediately and into something else, but I'm STUCK until I get it pd off. After this car, I don't feel like I will ever step foot on a KIA lot again or buy another KIA vehicle. My idea of how to conduct business & theirs are worlds apart. The car is nothing special & I won't repeat this experience (which I have since come to regret).
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Little car with a lot of Zip!
Dennis , 01/30/2024
2023 Kia Rio S 4dr Hatchback (1.6L 4cyl CVT)
2 of 2 people found this review helpful
I purchased this car last week. I was totally impressed by the amenities that were standard features. This 2023 KIA HATCHBACK is replacing my 2019 Nissan Kick (which I loved) but started to give me some Mechanical difficulties. I receive better gas mileage than I ever did on my Nissan this vehicle also came with CarPlay, a transmission which you can actually put into manual mode— six speakers, great air conditioner, and I must say when I’m behind the wheel—if I close my eyes I’d believe I would be driving my 2019 Kick (déjà vu) I was looking for another small hatchback to replace my check and the price was right seems to be built with love and care and of course the warranty is totally out of this world at this moment in time I thoroughly recommend this car.
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2023 Kia Rio for sale near you
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- S 4dr HatchbackMSRP: $16,3894 mi away
- S SedanMSRP: $14,95022 mi away
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Good car, good price
cherylsteele, 03/19/2024
2023 Kia Rio S 4dr Hatchback (1.6L 4cyl CVT)
1 of 1 people found this review helpful
Paid cash gor my brand new 2023 Kia Rio S at the local World Car Kia dealership in July of 2023, they offered free lifetime drivetrain warranty. Have had no issues, except for being vandalized in October 2023, they TRIED to steal but only damaged the steering column. It has given me no problems. My only regret isn't the fault of the car. I should have purchased a Sportage or something similar due to it sitting so low, at the time I had no issue getting in the car, but have developed issues with nuclear stiffness. Mechanically no issues, and it has surprising relatively spacious interior and trunk space.
2023 Kia Rio S (Tech Package) Hatchback
Abby, 04/07/2024
2023 Kia Rio S 4dr Hatchback (1.6L 4cyl CVT)
0 of 0 people found this review helpful
I’ve had this car for about 3 months. I have zero complaints when it comes to this little subcompact. As far as looks goes, I think it’s pretty sharp and modern looking, especially if you get the tech package with LED headlights. I got the Sporty Blue color and it really stands out. The CVT transmission is seamless. The gas milage is phenomenal. I am in my first two years of driving, and bought this car with traveling from college to home (about a 2 hour drive) and I have no worries about it. If you’re a new driver or someone who isn’t worried about the prettiest or fanciest interior, and are looking for a cheap car that gets the job done AND THEN some, this car is excellent.
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