Used 2018 Jeep Wrangler Unlimited Sahara 4dr SUV 4WD (3.6L 6cyl 6M) Consumer Reviews
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3 months to get a part 2018 Jeep
Nicole, Panama City Beach, FL, 03/02/2018
Jeep Wrangler Unlimited Sahara 4dr SUV 4WD (3.6L 6cyl 6M)
135 of 144 people found this review helpful
I have searched for over a year for the perfect Jeep. I finally found a 2018 Wrangler Sahara. I had it for two days and filled up The gas tank for the first time. I quickly found out it had a gas leak so it was towed back to the dealership. Jeep does not have the part available. I have been told it is on backorder until the end of May 2018. I purchased the vehicle February 19th, 2018 and it was towed two days later. I am getting the run around that it is a new vehicle so not all parts are on hand. No one will answer questions. I just keep being told that they are trying to fast track it. Therefore, be careful when you purchase. Jeeps have a good name but this makes me exceptionally worried, angry, and frustrated. I would love to leave a better review but I have to have the vehicle to be able to review it. Customer service doesn’t even apologize. I am just basically being told to deal with it.
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It's a Jeep! Or - a Fiat version of a Jeep
J. Harp, White City, OR, 05/16/2018
Jeep Wrangler Unlimited Sahara 4dr SUV 4WD (3.6L 6cyl 6M)
93 of 99 people found this review helpful
So, let me say this - the new JL Wrangler has improved a lot over the outgoing (but still offered for sale, for some reason) JK Wrangler. My biggest complaint is the build quality. Our Wrangler Unlimited Sahara showed up with one Freedom top panel a different color. No biggie, probably a Friday job car. But the battle to get it fixed with the local Jeep dealer in Medford OR was epic. Initially the dealer was confused as to why we would want all the top panels to match... Then when tasked with fixing it, they said "drop it off and we will send it to the body shop to get it painted" So we'd get a loaner for "3-4 weeks" Um, no... After several calls to FCA corporate, the dealer agreed to get a new panel and have it painted, and swap it out. After owning the Wrangler for a few weeks, we noticed little things wrong. Like the sunvisor was split open with the plastic guts sticking out. Not what you'd expect from a $50k car. The new 8-speed transmission flat out sucks. It is shifting constantly, even on flat ground. When towing it really never stops shifting. After calling the dealer service department, their response is pretty much "if it moves, and no warning lights are on, there's nothing we can do about it" - - Be warned, FCA will do "over the air" updates on the car. Gone are the days of the dealer forcing software updates on the vehicle when you drop it off for an oil change. After leaving the dealer, the (very expensive) 8.4" Uconnect screen had "Off Road" pages to show fun things like approach angle, oil temp, etc... The next day after getting the Wrangler home, POOF! They were gone, like they were never even there. FCA says it will be a feature on the 2019 Wrangler... LOL ; so how did they appear on a 2018 Wrangler then disappear? I will always wonder what Jeep might have evolved into had Daimler Mercedes retained ownership (a G-class equivalent !?) rather than Fiat taking over and doing what Fiat does best... Make no mistake, the Wrangler JL Unlimited is a fun car, and it is still a Jeep. And there are so many improvements over the JK. It just feels you should get something that "feels" more quality for $50 grand, rather than something that feels slapped together with a lousy transmission and the same boring old Pentastar V6 that FCA has put in just about every vehicle built for the last 10 years (who needs direct injection or turbochargers when a gas guzzler V6 still sells?)
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2018 Jeep Wrangler for sale near you
3 of 99 listings
- Sport S Convertible SUVMSRP: $20,6066 mi away
- Sport S Convertible SUVMSRP: $23,6236 mi away
- Unlimited Sport Convertible SUVMSRP: $22,50030 mi away
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High priced junk with no support!!!!!
David Gittins, Port Charlotte, FL, 12/15/2018
updated 12/30/2019
Jeep Wrangler Unlimited Sahara 4dr SUV 4WD (3.6L 6cyl 6M)
43 of 46 people found this review helpful
Update: 12/28/2019 - GPS/INFOTAINMENT SCREEN GOES BLACK. TO THE POINT THAT YOU CAN’T SEE ANYTHING ON THE SCREEN. IT DOESN’T DO THIS ALL THE TIME. WE HAVE TO CARRY AN EXTRA GPS WHEN TRAVELING. I’ve taken my Jeep Wrangler to two different dealers and both tell me the same thing - it seems to be working so there’s nothing we can do. I have a video which I showed to the service technician which shows the headlights going out when you turn off the wipers. His response was “I can’t get it to do that right now”. “So Jeep won’t authorize me to work on it.” Very same situation for the GPS/INFOTAINMENT DISPLAY. The display will not load. Again, I have a video of this which I showed to the technician. His response was “it seems to be working now “. I took the Jeep in when interior lights quit working. At first, the dealer tried telling me that I didn’t have that option. That’s why it didn’t work. I gave him a copy of the build sheet which shows that I did order and get that option. They kept the vehicle for four days and did nothing. They said Jeep was slow in getting back to them on instructions as to what they should do with it. Jeep has major wiring problems and are refusing to fix them. I’m sure someone will end up killed or seriously injured because of their refusal to fix the problems. I think that it’s very serious when your headlights go obut because you turn off your windshield wipers. I will never buy another Jeep product and I would definitely not recommend it to anyone else.
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Own 2 weeks, on my 3rd loaner vehicle
Leslie, Tallulah, LA, 08/14/2018
Jeep Wrangler Unlimited Sahara 4dr SUV 4WD (3.6L 6cyl 6M)
31 of 33 people found this review helpful
Day 1 - the a/c randomly stops and blows hot air; many times it would not Start- this is day 1 —-DAY 2 failed to go into reverse. Back to dealership - several days with loaner and they replaced the fuel pump on my vehicle that has less than 100 miles on it - now with still with less than 1000 miles on it, it goes into auto park mode and will not go into reverse!!
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LEMONS!!! DO NOT BUY
Quinton Larson, Discovery Bay, CA, 09/20/2018
Jeep Wrangler Unlimited Sahara 4dr SUV 4WD (3.6L 6cyl 6M)
53 of 60 people found this review helpful
Bought a brand new 2018 Jeep Wrangler Unlimited Sahara JL, 477 miles later and less than 30 days of ownership it was in the shop... and has been there for 29 straight days. The check engine light came on, multiple codes were thrown, one was multiple cylinders misfiring. The “technicians” are unable to actually work on the Jeep because it is so new that they are all untrained on it. They have to trouble shoot over the phone with a STAR technician. The engine is currently torn down and they are still unable to find the root cause of the issue. I’m currently working with FCA to get my money back since this is clearly a lemon. DO NOT BUY this vehicle!! If for some reason you just have to, make sure you know your Buy Back and Lemon Law rights and prepare yourself to be disappointed.