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Used 2016 Jeep Renegade Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A) Consumer Reviews

3.1 out of 5 stars
32 reviews

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4 out of 5 stars

Great looking vehicle, fun to drive

James Walterr, Powell, WY, 09/02/2016
updated 09/07/2018
Jeep Renegade Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
4 of 4 people found this review helpful

So far I love the way the vehicle looks and drives for the most part. The ride is a bit rough, but when buying the trailhawk version I knew that would be the case. The gas mileage not bad Highway is 25-26 city is 18-20. The vehicle gets me where I need to go on the highway and takes me off the road well as well.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Don't buy! POS warning

Stephanie, Longview, TX, 03/29/2017
Jeep Renegade Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
4 of 4 people found this review helpful

After buying this car new it started having technical problems within 3 months. I have had the sunroof fixed twice, the computer system replaced, ac bracket fixed and back in again for another computer issue. They sent the videos I took to the manufacturer and no one knows what's wrong. The dealership says they won't replace it but I can trade it in (which means I lose a year of payments made on the loan) I'll drive it until warranty goes out then by a different SUV (not a jeep) Save yourself the trouble and buy something else!!!

Technology
1 out of 5 stars
Performance
1 out of 5 stars
Reliability
1 out of 5 stars
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3 out of 5 stars

A great big LEMON

William D. Peck, Washington, DC, 12/20/2017
Jeep Renegade Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
4 of 4 people found this review helpful

Bought the 2016 new and had nothing but problems with the computer system beginning with the first oil change. Every time I had the oil changed all of the sensors would malfunction. I would have to go back to the dealer get a loaner and they would keep the car for a few days and then tell me it needed some type of an update to the computer system. When the vehicle reached 15000 miles I asked the dealer to explain what would happen after the warranty expired and they suggested that I trade it in before that happened. It was their professional opinion that there was not a problem with the vehicle as long as they could fix it regardless of the number of times is occurred and if it happened after the warranty expired I would be completely responsible for the cost. I was a little confused as to how changing the oil created an issue with the computer system on the vehicle but since it happened every single time it must be some internal control Jeep has to require updates every 5000 miles. No so bad while it is under warranty but they advised me the updates were quite costly outside of the warranty. They would, however, make me a great deal on a new Jeep if I was interested. Well I took their advice but would never buy another Jeep product. Traded it in the next day on a Nissan Rogue.

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1 out of 5 stars

Worse vehicle ever owned

Shawn Heilbrun, Eminence, KY, 03/30/2018
Jeep Renegade Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
6 of 7 people found this review helpful

If u want it for anything other then an expensive lawn decoration find something else nothing works when u need it to. If u get aruck in snow 4x4 light comes on and says need service computer goes haywire every other week and won't let ya shift out of park every light on dash comes on that everything needs serviced it is a complete waste of money and pile of scrap metal

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

WORST VEHICLE, DEALER, MANUFACTURER EVER...

JB, Chicago, IL, 07/14/2016
Jeep Renegade Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
25 of 38 people found this review helpful

1. First to second gear shifts “hard” 2. General feeling as if the transmission is “drunk” 3. When braking, the transmission downshifts “hard” almost alarmingly so. Is unnerving when going around corners and parking. 4. Reverse is doing something weird. I reverse slowly with foot on brake and the transmission feels like it’s trying to fight the braking, like go faster, almost “pulsing” back. 5. Changing gears often feels like it’s revving too high and transmission suddenly “remembers” to shift, and is uncomfortable (not a smooth ride at all). DON'T GO TO BAXTER IN OMAHA, DON'T BUY THIS VEHICLE. WORST EXPERIENCE OF MY LIFE. BEEN TO DEALERSHIP OVER 10 TIMES. DEALER PRETENDS LIKE NOTHING IS WRONG. PROMISED CHRYSLER REP WOULD COME OUT TO LOOK AT VEHICLE BUT THAT NEVER HAPPENED. CALLED CHRYSLER, THEY WANT ME TO TAKE VEHICLE BACK TO DEALER AGAIN (WHY? IS 3RD TIME A CHARM?). (SO THAT THEY DON'T THINK I COPIED THE ABOVE MY INITIALS ARE JB '78. SENT THE ABOVE EMAIL TO RSCHRODER 5/31/16. HOPE YOU LIKE THE REVIEW...)

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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