Used 2012 Jeep Grand Cherokee Consumer Reviews
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Wish I never bought it
I loved my 2012 certified pre-owned Jeep once I made the switch from my small little mini. I was expecting far less problems/issues than I was having with my Mini. That wasn't the case, I have only had the car for 2 years and have been in and out of the dealership for repairs. It is always something, one year in- my keys stopped working, had to get the car towed (and pay for the tow) to the dealership. They said the keys malfunctioned- it would be $675 to replace. Why did this happen? Their response, these things just happen. Great. Then my windshield wiper fluid nozzles broke (never experienced that before...quoted me $200 to fix, yet the part is $8 bucks...I will deal with myself) Now some nozzle is messed up in my engine $3,200 to fix and it's not covered by my top of the line warranty. Getting rid of it right away. Too many issues, too expensive- oh and when your car is at the dealership, good luck finding a way to get around for days at a time, no loaners and shuttle only up to 10 miles from dealership. What a joke.
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WORST YEAR EVER MADE !! Beware
I have had this truck for 38 months and thank god Leased it -- I have had Jeeps for years as well as my family - I dont even know where to begin with the electrical problems -- about a week after driving this car off the lot - the computer went out - brought it back twice - Still goes out - the radio stations all get deleted, the GPS - Im not even sure it is in the same state as I am when it is giving me directions -- I have about 8 recalls that are all nothing to do with electrical problems - Then one day i started the car in a parking lot, left keys in it and what do you know, the keys automatically locked in the car -luckily a nice police officer helped me out - The fan for the heater, I have to carry an umbrella in my truck at all time to hit it for air conditioning and heat !! Now the best of the best - The ignition but, yep you guessed it- the car doesnt start -- It has to keep rethinking and restarting -- usually it will eventually start -- LOL i had less problems when I first got my piece of junk car when I was 17!! The key fob - good luck with the auto start - Not even sure that worked after the first year -- I have 2 very busy jobs, One of then is a realtor - So i drive a ton -- so of course the warranty is no longer any good - what a mess !!! So not i am stuck giving this piece of junk back and really only option is to pay for overage on mileage or release -- I am hoping 2016 is better -
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- Limited 4dr SUVMSRP: $7,99527 mi away
- Overland 4dr SUVMSRP: $12,99837 mi away
- Laredo 4dr SUVMSRP: $7,9957 mi away
LOADED LEMON
I have the 2012 Grand Cherokee Overland Summit. It has great options & most work well. The problems have been many recalls; the original tires, which were expensive wore poorly & had several flats. Since 11/12, I have only put 31000 miles. My latest problem started with a antifreeze leak, which was diagnosed as a cracked left head(hemi). Apparently this happens regularly since the heads are on national backorder. This latest fix kept me using a loaner for 5 weeks. The dealership is terrific, but the Jeep isn't. UPDATED 8/2/16 HAS HAD A FEW MORE RECALLS, MILEAGE NOW 37100, PUT NEW MICHELINS ON & THEY DON'T WARE OUT AT ALL. NO AMOUNT OF SNOW, ETC. EVEN SLOW DOWN THIS VEHICLE. EXCEPT FOR THE MILEAGE, I LOVE THIS JEEP.
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Overland Leather Dash Warped and Blistered
I bought this car in January of 2012 and by November of that year notice some minor bubbles in leather dash. By mid summer of 2013 it was very noticeable and by early spring of 2014 it was ridiculous. Warps, bubbles, waves in the leather and the plastic inserts. I drive a lot so I was beyond 36K miles by the time I complained though the car has only been in service 26 months or so and mileage has nothing to do with the dashboard disaster. So far the dealer will only respond that it is out of warranty. Other than the dashboard and some minor complaints about paint quality on the non-metallic body parts, the vehicle is excellent. UPDATE 160K miles later the vehicle has been great . But some of the luxury parts have suffered wood panel on door cracked off, stuff like that. Overall a really great vehicle. I traded car in for a Q70L after 190,000 miles. While the car was great overall, service at Fitzgerald Jeep, Clearwater, FL was even better. If i ever got another, I would skip the luxury accoutrements, that is not Jeep's strong suit.
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Overland 2012
Cracked head "Twice" and Jeep Corporate just walked away with no help. This was my 6th jeep in a row and I can promise it will be my last "Chrysler or Jeep" product in my household.
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