Used 2023 Jeep Grand Cherokee 4xe Consumer Reviews
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Buyer Beware
INK, 12/05/2023
updated 06/20/2024
2023 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
13 of 19 people found this review helpful
Yes, it looks nice. Yes, it is lovely when working in electric mode. Yes I've owned Jeep before (my 4th Grand Cherokee) but WTH is with this hybrid battery life??? Cant even get to work without draining (17 whopping miles) Charger is awful unless you upgrade to a 240V - but even then - you can't exactly take the charger with you because noone has the requisite socket. Once the car switches to gas mode - you're talking about a 4 cylinder with a heavier payload (due to 500lb EV battery), no pulling power, noise that'll make you think the transmission is shot and overall awful performance. I tried to give the car back 3 days after purchase - trade it for a Gr Cher limited - but was told no go. Not surprising. Anyone who gave a positive review is either lying, a bot, or hasnt driven this thing long enough
lost acceleration, check engine light, rust
DavidM, 05/31/2023
2023 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
11 of 16 people found this review helpful
Lessons learned summary: Test the car on the expressway 1-2 hours. Drain the battery and drive on a 4 cylinder for a while on highway speeds. Check the roof for blistering paint. Look up the Jeep 4xe hybrid/ev/e-save and compare to standard mixed mode. Check KWh efficiency compared to other PHEVs or EVs. Look up FORM. Wow. What a bad experience as a first time Jeep buyer. Check engine light at 150 miles. Transmission jarred the car and I had to pull over and restart at one point. I've had it for a day. Issue with "performance limited service fuel system" which is on multiple forums for the 4xe, supposedly can be ignored, been around since 2022 models, and can actually stall you out mid drive. This happened to me! Couldn't accelerate beyond 50mph on the expressway. Unsafe to drive. Have to have it towed. Extremely limited and inefficient battery. I burned through 50% battery in ~8 miles in Hybrid mode, express way, constant speed. Apparently there's no true "mixed" mode for the EV and ICE. You have no choice, all 3 modes (hybrid, ev, esave) use both, and Chrysler has determined you want to use up battery always first. That means good luck having acceleration when you're using a 4 cylinder under-powered ICE when battery runs out. Look up FORM as well with the 4xe, and decide for yourself if there's times you would like to drive for an hour before EV mode is available. Happened to me in 60 degree weather. Also discovered a substantial strip of peeling paint and rust on the roof. Do some research on body shops and Jeeps coming off the line - tons of claims coming in. The Uconnect entertainment system is overly complex and doesn't provide shortcut buttons for common functions. HCAV could use actual knobs instead of switches, placement of certain controls don't make sense. Multiple touchscreen buttons to get to the front and rear camera. Hard to find Android Auto settings. Paddle shifters right next to radio controls on steering wheel. Below average storage space in the mid console area. These are all minor inconveniences eventually you will get used to, but just adds to an overall substandard experience for a 65k MSRP vehicle.
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2023 Jeep Grand Cherokee 4xe for sale near you
3 of 46 listings
- Base Plug-In Hybrid 4dr SUVMSRP: $31,99073 mi away
- Base Plug-In Hybrid 4dr SUVMSRP: $30,59073 mi away
- Overland Plug-In Hybrid 4dr SUVMSRP: $39,899In-stock online
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Over 7 recalls, and over 30 days on dealer
Luiz , 10/18/2024
2023 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
2 of 2 people found this review helpful
This car has a recall almost every 2 months, so far 7. Looks like Jeep didn’t care much when doing this car. The car was also over 30 days on the dealer for manufacturing defect repairs.
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What a car….and it can be flat towed!
Mlzz, 12/16/2023
2023 Jeep Grand Cherokee 4xe Overland 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
2 of 2 people found this review helpful
I just got the jeep grand cherokee 4xe overland a month ago. I got it because I wanted a flat tow vehicle but I wanted an electric hybrid. Jeep has two electric hybrids that can be flat towed. I replaced a 2014 overland. This car is quiet and smooth as silk. The electric capacity may not seem like much at 25-30 miles, but most retired people seldom drive more than 30 miles in a day. I’ve used this car everyday for a month and haven’t used an ounce of gas. That makes me feel good for the enviroment. Not everyone will agree with me on that, but I doubt I’ll be buying gas more than once every two-three months, if that. The electronics on the car are top of the line. Apple car play and Alexa makes it all the sweeter. I find it very comfortable, quiet and as I said very smooth. Hook up for flat towing is exactly the same as my previous 2014 grand Cherokee…so again another plus for me., one push of a button to disengage the wheels and you’re ready to roll. I think it’s the easiest set up for flat towing. The car is slightly wider and longer than the 2014 one. For those that know the overland, it comes with most of the bells and whistles. What I was disappointed in is the fact that the overland does NOT come with a wireless charging pad….come on Jeep, at these prices, what corporate exec made that blunder…petty, very petty. You have to order an advance tech package that’s a couple of thousand more to get one. I honestly think jeep should provide a wireless charging retrofit to existing owners. Sticker is $70,000+ as it is. The only other thing I don’t like is the piano black finish of the console…it looks great, but finger prints have to be constantly cleaned off…again, another blunder by product management. Over all, I really like this car…it got good looks inside and out, I can run on electric just about every day, and I can flat tow this vehicle with ease. I know there are some naysayers out there that say this and that about the electric portion of the car…doesn’t save enough money to make it worth it, etc. I say I’m trying to do my share by getting this hybrid…I didn’t buy it to save gas money…I bought it to help out the environment however little that may be.
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4xe not made to drive in cold weather!
Darryl, 02/25/2025
2023 Jeep Grand Cherokee 4xe Overland 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
2 of 2 people found this review helpful
I have a 2023 Jeep Grand Cherokee Overland that I purchased last spring This is the first winter that I have owned it. The vehicle drives in electric mode maybe 5% of the time I drive it even though it is fully charged. I have taken the car to the dealer and spoken to jeep customer care about the fact that the vehicle almost always runs in "electric mode unavailable". I have been told by Jeep that the vehicle will not run in electric mode when you drive it in a cold weather environment. I would urge Jeep to tell customers in cold weather states that the car will not work as designed in these states due to the cold. I paid extra for the 4xe and also paid for a level 2 charging station only to find out the electric mode is useless 7 months of the year. A trustworthy company would have this information in large print as a stand alone sticker on the vehicle. shame on Stellantis
Drives terrible! Would give zero stars if I coul….
Brian C. New Jersey, 08/22/2023
2023 Jeep Grand Cherokee 4xe Summit 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
6 of 11 people found this review helpful
Similar to other reviews, this “electric hybrid” car is a complete disaster. It lurches forward and stutters often while driving as the engine is trying to decide whether to use gas or electric- the service department tells me this is normal. Are you kidding me? For a $65K car? Additionally the battery is used up on my 30 minute round trip commute to the office. Complete joke. I’m buying a BMW as soon as this lease is up…
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Not ready for production
Zack, 08/12/2023
2023 Jeep Grand Cherokee 4xe Overland 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
6 of 12 people found this review helpful
These vehicles were clearly not ready for production. Tons of recalls and they still can't fix them properly. Market value is plummeting because of it. Beyond that the hybrid system in general is garbage and extremely inefficient. Ford made a better system 10 years ago when the technology was new. Stellantis needs to buy these back.. unacceptable.
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Bad navigation
CaptMacD1958 , 09/26/2023
2023 Jeep Grand Cherokee 4xe Summit Reserve 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
2 of 3 people found this review helpful
Have had our 2023 Grand cherokee summit reserve for about a month now, been to dealer 3 to.es already with a 4th appointment scheduled this week. The junk TomTom navigation system overrides everything on the big video display, then repeatedly reboots every 3-5 minutes. You can't use any of the other applications on this screen without the junk system dumping off what you are trying to look at, then doing the 3-5 minutes reboot cycle over and over. Also issues with TPMS , and loud roar coming from engine bay randomly even at idle or under battery power. Too much money for 4 trips to dealer for no resolution.
Please get Highlander Max
Wojtek, 07/14/2023
2023 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
2 of 3 people found this review helpful
Simply don’t, don’t get this version of this plug-in Jeep…. there are way better choices (I hope) …. this car is way over its weight limit; hence the battery life is so short, don’t try to keep up with real life highway traffic …. this car, is a joke …. stay away
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Love hate relationship
Lance , 12/18/2024
2023 Jeep Grand Cherokee 4xe Overland 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
1 of 1 people found this review helpful
I bought my jeep in March of 2023 after the first month I was left hopeless like a bad break up no calls no text lol my jeep decided not to turn on for my 0500am work time , mind you it was fully charged and topped up with gas . What do I tell my boss? But anyway onto more good news , since I’ve had my jeep for the past 8 months I’ve had to visit the dealership 11 times ( and I’m not exaggerating) , from electrical issues to cosmetic issues …. But I love the jeep tho , make I just like toxic things who knows .
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