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Used 2018 Jeep Compass Latitude 4dr SUV 4WD (2.4L 4cyl 6M) Consumer Reviews

3.0 out of 5 stars
28 reviews

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1 out of 5 stars

Major problems with 4 wheel drive.

Paul, Hanover, PA, 03/08/2018
Jeep Compass Latitude 4dr SUV 4WD (2.4L 4cyl 6M)
25 of 34 people found this review helpful

There is a major design flaw with the 4 wheel drive and the blue tooth on the radio has a poor connection. The first time the 4x4 had a issue I was driving in the snow and a loud banging noise started coming from under the vehicle. The dealer "fixed it" 2 weeks later it happened again this time they stated that its a known problem with the rear axle engagement with the 4x4 system that causes the driveshaft to strike the undercarriage of the vehicle. I was told there was no repair available yet and they did not know when one would be available however it was safe to drive. 2 days later the issue happened again however this time the rear axle locked up causing me to loose control of the vehicle and nearly miss a accident. At the time of this review the dealer was trying to find a fix with Jeep and the part of Jeep that handles Lemon law initially contacted me and has since been unreachable as they refuse to provide real names, email addresses or direct phone numbers. Jeep does not stand behind their product and this vehicle is dangerous to drive however they refuse to admit anything is wrong. This problem is also currency occurring on a 2nd Compass at the same dealer.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Burning oil on new motor

Don T., Bel Air, MD, 06/12/2019
updated 06/16/2020
Jeep Compass Latitude 4dr SUV 4WD (2.4L 4cyl 6M)
6 of 7 people found this review helpful

We bought our '18 Compass new a little over a year ago. At a little over 4000mi, it stalled several times without warning. Got it running and took it straight to the dealership. Come to find out, it was about out of oil. Had to have an oil consumption test done. Results were it is burning a quart and a half of oil every 3,000 mi. The service department said I may need a new engine. I did get a new motor. Apparently this Jeep along with others that have the 2.4L MultiAir engine are burning oil at an excessive rate. This could be dangerous if you're not aware and have it stall on a busy road or highway. Service department said they have replaced 15 of the engines since the came out in late 2014. Can't believe nothing has been done about this. FCA apparently sees this as no big deal and approving the replacement motors is no big deal. If you drive one of these, look into it. Check your oil. 11,500 mi total and 3000 on new motor. New motor is now also burning oil and going through the oil consumption test again. Can't do anything about it because it's still under warranty. This is absolutely ridiculous and unacceptable. A waste of time and a huge inconvenience for my wife and I. I will never buy a Jeep again. I'm not the only one. Someone, somewhere, and don't care who needs to do something. I have tried but I'm just a number. New motor is now holding oil. Time will tell.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Don't be fooled by "Cute"

Jeff, Waldo, OH, 07/22/2017
Jeep Compass Latitude 4dr SUV 4WD (2.4L 4cyl 6M)
27 of 39 people found this review helpful

I rented the 2018 Compass and it is is "cute" but has a sluggish 2.4 Cylinder engine, a transmission that to this day Jeep (the ZF-9 Speed) , just can't seem to get to shift right, a dreadful stop-start system, and an air conditioner that even on high is marginal at best. The vent air flow to the driver, by the vent to the right of the drivers steering wheel, is blocked by the steering wheel. How'd they miss that? If someone is hell bent on owning a Jeep buy the Cherokee. For just a few more dollars the ride, comfort, and overall experience is at least 50% better. You still get the lousy transmission but at least you have the option of a V6 (at least in the 2017's). The Cherokee tracks much better on the road also, like its on rails. The Compass, not so much -like to wander more. The interior of the Compass is like a Jeep Cherokee Mini-Me. Fits so much better in the Cherokee. I actually owned a 2015 Cherokee for two years and loved the car except for the transmission. That alone was enough to make me trade the vehicle at 50,000 miles. Maybe they get it right in the 2018 Cherokee. Anyhow.....the Compass is cute.....but you can do much better with your hard earned dollars.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
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5 out of 5 stars

Could not be happier!

Austin Cooper, Toledo, OH, 06/29/2018
Jeep Compass Latitude 4dr SUV 4WD (2.4L 4cyl 6M)
4 of 5 people found this review helpful

I leased my Compass in Feb 2018. The look of my compass inside and out is immaculate, it draws a lot of compliments, especially with the Mopar decal kit that came on it. The cargo room is perfect for all the camping trip I take and looks great with the kayaks on the roof. The only complaints I have is the acceleration is not great but it isn't that bad either. Also, I was hoping the average 23 mpg but I average 20 mpg so it is what it is. I would recommend this Jeep to anybody!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Want a Compass? Run away as fast as you can!!!

Mike T Northern NJ, Flanders, NJ, 04/15/2019
Jeep Compass Latitude 4dr SUV 4WD (2.4L 4cyl 6M)
4 of 5 people found this review helpful

My 2018 Compass Latitude 4wd has spent 7 weeks in the shop for repairs, that literally don't get repaired. My heat comes on even if the A/C is on, almost everytime I start the car, and takes about 5 mins to reset itself. Have had the radio replaced, and it didn't resolve the issue, and nothing else they did resolved it either. The car makes a horrible humming noise from under the car between 30 and 45 MPH. If I press the 4wd button, the noise goes away. Dealership can't figure it out. The fancy door handles that you grab to unlock the doors both broke multiple times. They take a week to arrive each time they break. The plastic portion below the drivers seat, that houses the power seat controls, has broken off twice. The gas mileage is absolutely HORRIBLE!! A class action lawsuit should be filed against FCL. I get between 20 and 21mph combined. The front rotors had to be replaced at 15k miles, and of that, probably 12k were highway miles. RUN RUN RUN away as fast as you can!!!!

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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