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Used 2020 Jeep Cherokee Consumer Reviews

4.2 out of 5 stars
60 reviews

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Pros
Cons
5 out of 5 stars

U will Love this Car

ajb55, 02/23/2020
updated 09/03/2021
2020 Jeep Cherokee Latitude Plus 4dr SUV (2.4L 4cyl 9A)
9 of 11 people found this review helpful

I recently bought a (2020 Jeep Latitude Plus 6 cyl.) Not on the list of models here. No hesitation great pick-up, tight feeling vehicle, less outside noise, very comfortable, it has 1/2 gray leather & black cloth centers in the seat, it looks much better w/ the gray & black, very comfortable, keyless which is real nice & auto start, heated seats & steering wheel is great. I think I tried just about every brand of SUV in this size, nothing compared to its performance & quietness & comfort. And I am pretty picky when buying a car.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Disappointing

P L, 11/09/2020
updated 11/17/2023
2020 Jeep Cherokee Limited 4dr SUV 4WD (3.2L 6cyl 9A)
4 of 4 people found this review helpful

I had high hopes for the Jeep, but after one year, issues developed. The transmission had a clunking/clicking sound, which could not be located. Shifting hard. The dash was confusing, never could deal with the buttons, etc. Rear seats had very little leg room. Sun roof created a wind tunnel after about 3mph. Two years later, traded it for the Telluride. No regrets.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Engine issues...

Johnfasc, 12/15/2019
2020 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
32 of 44 people found this review helpful

2020 Jeep limited with the 4cyl turbo. Have had it two weeks. First I was getting something under the hood running after shutting motor off for up to 45 minutes. Brought it to dealer, of couyrse nothing they could find. Today wife pulled in garage shut the engine and smoke was pouring out from the grill. Car was not overheating but lots of smoke or steam.. I have never seen smoke or steam in any of my new cars like this and I lease two vehicles every three years. So now its back to the dealer Monday.

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1 out of 5 stars

Not a very good car

Kaylee, 06/25/2021
2020 Jeep Cherokee Altitude 4dr SUV (2.4L 4cyl 9A)
6 of 7 people found this review helpful

I got this car after my Audi was totaled. I’ve had it for a year and have 17k miles on it. Let me just say I’ve had plenty of issues with this car. My Audi I had for the same amount of time and had about 48k miles on it and never had a single issue with it. But on this 2020 brand new Jeep Cherokee, they have been one after the other. First, when it rains, my lock button on my door handle doesn’t work. Second, I started my car and my screen was black for like 5 minutes. Nothing working but air conditioner. Third, the big one, I was at a stop light waiting for it to turn green, my parking break randomly comes on as soon as the light turns green. People were waiting for me to go because my parking break turned on for no reason. One of my friends sister was driving down interstate and she had the same car and it just stopped in the middle of interstate for no reason. Also the engine on this car is so laggy and slow. Much better competitors out there. If you need a bunch of issues in your life buy a brand new Jeep Cherokee! :)

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Still loving my Jeep! Comfortable to drive.

Margaret, 02/29/2020
updated 09/02/2020
2020 Jeep Cherokee Latitude Plus 4dr SUV 4WD (2.4L 4cyl 9A)
8 of 10 people found this review helpful

You will fall in love with your first drive. I love all Jeeps, but I did not realize how much I would love heated seats & steering wheel!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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