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Used 2020 Jeep Cherokee Consumer Reviews

4.2 out of 5 stars
60 reviews

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5 out of 5 stars

Love it

wxguy53, 02/20/2020
2020 Jeep Cherokee Latitude Plus 4dr SUV 4WD (2.4L 4cyl 9A)
10 of 11 people found this review helpful

I had a 2014 Compass which was a very good and dependable SUV. After seeing the design of the 2020 Cherokee Latitude Plus, I took a test drive and loved it. The ride is so much smoother than the Compass, which really makes my wife happy because with her bad back she thinks it's so much smoother riding and can hardly feel the bumps. Being 71, it's hard to turn my head when backing out and the rear camera makes it so much easier to back out. Of course, I'm still waiting for a good snow to test out the 4X4 feature. You will not be disappointed in a Cherokee.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
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5 out of 5 stars
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5 out of 5 stars

First Jeep

Chris BIasella, 11/06/2019
2020 Jeep Cherokee Latitude Plus 4dr SUV 4WD (2.4L 4cyl 9A)
12 of 14 people found this review helpful

Just an absolutely awesome vehicle. Second car has always been an SUV, was satisfied with Chrysler products since 2001. This Jeep is fantastic in handling, style, and craftmanship.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Love my "Hi Ho Silver" (as my husband calls it!)

Cindy, 01/02/2020
2020 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
13 of 16 people found this review helpful

Handles great!! Very comfortable. I had a 2015 Jeep Grand Cherokee before this and loved it. However, my 60 year old hip was starting to not like having to step up into the vehicle. This Jeep Cherokee Limited is a nice compromise. Same features, but I don't have to step up into the vehicle. My hip loves it also!

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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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1 out of 5 stars

Mold inside vehicle

D.Riddle, 04/21/2021
2020 Jeep Cherokee North Edition 4dr SUV 4WD (3.2L 6cyl 9A)
7 of 8 people found this review helpful

Vehicle was purchased new 7/2020. Was fine for the first few months. Then started smelling like it burning. Took to dealership found mold under driver side floor mat. They attempted several ozone bombings to kill it. Sent it to a mold and leak specialist who found body seem not sealed. Chrysler refuses to fix vehicle that only has 7500 miles on it. Will not payoff vehicle in full only offers another Chrysler vehicle at a discount. Have been loyal customer for decades, but not anymore. Please stay away from ALL Chrysler products they dont care about nothing other than a dollar.

Safety
1 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars
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5 out of 5 stars

Laura is just amazing

Chris, 01/07/2020
2020 Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
12 of 15 people found this review helpful

Named after a favorite character, this suv is amazing. I love the easy to use active cruise control, great for driving in traffic, it allows for constant changes in speed quickly to keep distance between you and the car in front. We’ve taken it off-roading already and she handled like a champ in both crossing a narrow stream and immediately after, going through sugar sand without skipping a beat! Fuel economy is definitely pretty good for a V-6 getting on average about 23-24 mpg. Seats are comfortable even for a cross-country drive. Pickup from the engine is great whether at highway speed or merging into a busy road, the transmission can occasionally give a little stutter but the stutter is predictable. The V-6 powertrain is definitely is not as laggy as the turbo.

Safety
5 out of 5 stars
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Performance
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Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
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5 out of 5 stars
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