Used 2017 Jeep Cherokee SUV Consumer Reviews

3.5 out of 5 stars
57 reviews
List Price Range
$16,499 - $31,998

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4 out of 5 stars

it's a JEEP with luxury and sophistication !

Mike, 05/17/2017
Latitude 4dr SUV (2.4L 4cyl 9A)
63 of 63 people found this review helpful

it's a great vehicle over all ! worth the money, but make sure you seriously consider the V-6 ! The 4 cylinder lacks bite, and will leave you disappointed. I have the 2.4 cylinder right now and am truly wishing I had the six as the four seriously is sluggish and unresponsive. Not sure what JEEP was thinking putting this engine in a Cherokee...I will say If acceleration isn't that important to you then the four will be fine for you. It does it's job, but for me not impressed ! I enjoy driving it as it's seats are comfortable and the ride is smooth for the most part. Have 10,000 miles on mine now and have no problems and changed the oil once. The 8.4 Connect is user friendly and easy to use, the auto climate dual climate control is nice and works well and maintains a comfortable cabin. Gas mileage is average for a SUV I guess, but not bad. I do love my JEPP and am not disappointed in it thus far. But, because of the engine I am trying to turn it in early as it is a lease to upgrade to a Trailhawk with the V-6 or get in a grand Cherokee if possible ! Stay away from the 4 cylinder if possible.....other then that I am not disappointed in the JEEP Cherokee, great SUV and is stylish, comfortable, and you will have a sense of pride driving your JEEP around !

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Impressive features and handling

A. Polk, 07/31/2017
Overland 4dr SUV 4WD (3.2L 6cyl 9A)
46 of 47 people found this review helpful

After test driving a 2017 Jeep Cherokee Latitude 4x4 with a 3.2L V6 9-speed automatic last month, I purchased one this past week to celebrate my 50th birthday. After buying my new Jeep I promptly drove it home from a dealer 250 miles away, and left on a 600 mile round trip vacation with my family. I was thrilled to get 30 mpg when most of my driving was freeway at 70-75 mph, and happy with the 25 or so in town. This was better than the 4-cylinder 2014 Toyota RAV4 AWD I recently sold, and the Jeep is much more comfortable! I chose the Jeep because I could get a tow package capable of towing 4500 pounds with the V6 engine, and still get an amazingly luxurious smaller SUV for a great price. I actually paid $10,300 under MSRP for a Latitude with the Comfort and Convenience (power liftgate), Cold Weather Package (heated seats and steering wheel), Comfort and Audio (power seat with lumbar adjustment and a 9 speaker audio system with a subwoofer), tonneau cargo cover, the V6 3.2L engine upgrade, and the tow package. I didn't want leather (the True North Edition has it) and found it was very tough to find a Latitude with both the tow and the power liftgate, so when I found one I was very interested. The dealer discount, factory incentives, Chrysler financing incentive and a USAA bonus incentive gave me a great deal and I'm very happy with my first-ever new vehicle and Jeep product! It's comfortable to drive, handles well, has a quiet cabin, lots of cubbies to store things (my favorite is hidden under the passenger seat), feels luxurious inside and out, and yet still has lots of off-road 'truck' capabilities at the right price. I've owned SUVs by GMC and Toyota, but this Made in the USA (mine was made in Illinois) vehicle is much more impressive in terms of performance and style. I look forward to putting my roof rack and rear cargo basket on it and seeing where the roads (paved and dirt) take me!

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

6 cyl Latatude

Tim, 05/25/2017
Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
91 of 95 people found this review helpful

Having done some research prior to making this purchase, I didn't waste my time even looking at the 4 cylinder model. The 3.2 6 cylinder does a very nice job with excellent acceleration and a very smooth feel. It is a bit hesitant to down shift in response to increased throttle; if you want the sportier feel you can set the 4 wheel drive to "sport" mode and the transmission response feels much quicker. The sport mode does cause a hit to fuel economy so there is a trade off. I've been getting right around 25 mpg for mostly highway (probably 70/30) driving in the standard setting which I feel is quite reasonable. As I'm older (65) the ability to easily get in and out of the car was important to me and as one would expect with an SUV, it is quite comfortable to enter. The seats are comfortable as well and the power adjustment along with adjustable steering column provides for very comfortable seating. That being said, leather would have been a nice option. Of the other vehicles I looked at the Chevy Equinox came closest. The Jeep won out with a more substantial feel, was better equipped for the price, and the jeep dealer was much more willing to discount the price; the discount for the Jeep was about $4500 while the Chevy dealer seemed to hit a hard stop at about $2300. I'm sure there are other small SUVs that might be better choices depending on the buyers requirements, but given my need for towing capability as well as basic transportation, the Jeep really seemed the right choice and after 2 months I've found no reason to believe otherwise. As things are right now, I'd make the same buying decision and would recommend the Cherokee to family or friends. Up date at 8 months and 6000 miles. The gas mileage has settled in to about 23 mpg as I've stopped trying to keep it up and become a bit more heavy footed. Still very happy with the car. It has been completely trouble free to this point (as would be expected for a new car in this day and age). I've had reason to use the heated seats and, unlike other cars I've owned, the heated seat can be set to two levels and the lower is quite comfortable with the high setting being a bit on the overkill side. The heated steering wheel, while not dual level causes a temperature rise that is quite comfortable. The performance continues to impress. UPDATE: Due to go out of warrantee in 4 months so I've had the Cherokee for almost 3 years and have just over 26,000 miles on it. Only thing that's gone wrong was the cooling fan and that was only one of three stages. Part was not in stock but since a loaner was provided (no charge) it was fairly painless. Car still runs great and I remain very pleased with my purchase. Everything that should be tight remains so, it feels stable on the road with good throttle response and the few times I've really needed the 4 wheel drive, it's come through for me wonderfully. The only thing that I wish this car had was a no cost mapping feature - mapping is available, but Jeep charges a monthly fee so I make do with my phone. The one thing this car has which I've really come to like is the remote starter, if I buy another IC car I'll most certainly have one included. UPDATE at 3 1/4 years into ownership. the Cherokee is still trouble free including all electronics. Feels as good on the road as it did the day I bought it. The pandemic has reduced the miles driven so I haven't quite hit 30K at this point. Edmund"s still doesn't offer the ability to show the Model as a Latitude 6 Cyl. so I expect that some will miss this review when searching; hopefully the title helps. Mileage remains at 22/23 depending on the driving mix. Performance still impresses. I check the oil occasionally between changes and I've not yet needed to add any. I still give this car a 5 star rating. I'm up to 4 1/4 years and 34,000 miles. Still running like a champ. No changes to the 5 star rating.

Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

new jeep overland

Creetrail2, 05/01/2017
Overland 4dr SUV 4WD (3.2L 6cyl 9A)
30 of 31 people found this review helpful

I just purchased this vehicle 2 weeks ago so several of my ratings are NA so far-- like maintenance and resale value. I traded my BMW, so just to let you know the differences, the jeep overland 6 cyl, has much more technology, and the interior is much nicer than my BMW, as is the sunroof and front and backseat comfort. The acceleration on the jeep and the road holding are not as good as BMW, but that would be as expected. Overall, I am very happy with the jeep, and hope to keep it many years. The only reason I was looking to trade is that I put about 24000 miles/year on my vehicle (so no lease) , and the BMW maintenance and repair cost after warranty is very expensive. I was ready after 2 BMWs to find an American made smaller SUV.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Cherokee tops Honda CRV ..USA,USA, USA

Edgar, 02/07/2017
Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
122 of 131 people found this review helpful

I just purchased a 2017 Cherokee Latitude a few weeks ago, and continue to be impressed. To put it in perspective, I also have a 2016 Honda CRV and can make a good comparison now. I had shopped both cars and negotiated rock bottom deals on both. The sticker price of the Jeep was $36K but with big rebates to be had the price of both cars ended up within $100 of each other, or $27.5K out the door going with their mid level trim; Latitude for the Jeep and EX for the CRV. But compare what I got in terms of value: Power: the 6 cylinder engine of the Jeep is is much more powerful and smooth than the 4 cylinder in the Honda..a 90 hp difference..advantage Jeep. Convenience: The Jeep has Power tailgate, Much better/larger LCD Infotainment System, Remote Start, More Adjustable and comfortable power front seats Auto Mirror, integrated 911 system etc not on the CRV. The CRV came with heated seats and the blind spot camera, both nice things but not of the value of the Jeep. Utility: The Jeep came with Roof Rails, Tow package (can tow 4500 lbs!), and full size spare. Honda did not include roof rails at that price point or tow hitch, and can tow only 1500 lbs if so configured. Advantage Jeep. Design: The Jeep has a unique outdoorsey presence about it, with off color stitching. The Honda is a good design, but more boring. The Jeep has a full panoramic sunroof, while the Honda just has a small standard one. 4WD: The Jeep has adjustable settings of the drive system, not to mention higher ground clearance and approach angles. While not a Trailhawk, the Jeep Latitude wins vs the CRV re offroad capabilities. Ride Quality: This is a big factor.:The Jeep is as smooth as can be; The Honda is great compared to other small SUV's and has an impressive CVT transmission but compared to the Jeep ride quality is not as good and does not feel as substantial. Especially on long highway trips, the Jeep with the V6 is just a better place to be and feels like a luxury car. In fairness the CRV scores some points with more cargo room, better mpg, and the blind spot camera. So in terms of Value, the Jeep is the clear winner and would even be worth the sticker price. In terms of reliability, I guess that is TBD, but the Jeep seems impressively solid and unstressed. If that is a big concern, Jeep offers an insane Lifetime/Unlimited Miles Warranty Upgrade for $2-3K. Being an import car buyer since 1982 ( my CRV was assembled in Canada), I am now changing my perception. Honda and CRV are always rated at the top of pack, and there are some outdated perceptions out there that imports are somehow better. Jeep Cherokee has one of the highest US contents of any vehicle. It is great to support fellow hard working Americans who make a product that is world class. USA, USA, USA!!

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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