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Used 2015 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A) Consumer Reviews

3.2 out of 5 stars
32 reviews

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4 out of 5 stars

From a Jeep to an Audi A4 and Back to a Jeep

PRS, Gorham, NH, 01/22/2017
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
2 of 2 people found this review helpful

Had a 1996 Jeep Grand Cherokee Limited with a 5.2L V8. Bought it used in 2000; excellent condition inside and out. Problems: Always present. Electonics, transmission, A/C, front and rear axle bearings .... you name it. Nonstop issues. Swore I'd never by a Jeep again, especially considering how little Mercedes Benz seemed to care about building up the brand after acquiring it circa 2000. Enter the 2006 Audi A4 2.0T Quattro. Flawless. No issues. Perfect. But, wanted an SUV again, and the Audi/MB/BMW versions are just too damn posh and elitist for me, esp. as I enter my lat 30s. Wanted something that says "rugged" and is rugged. Extremely impressed, after trying out several SUV makes, just how much care FCA has put into the Jeep brand. Every bit as luxurious as the Audi, more advanced (about 10 years newer), best NAV/media interface I've ever used, unbelievable off-road abilities, my transmission has been flawless -- not one issue, although I know it's been a major general complaint. No reason for 9th gear, though. So, "old" Jeeps = poor quality but complete awesomeness, nonetheless. Audi = my favorite upscale brand -- so precise, well-built and, as an added bonus, less ostentatious that it's rivals. New FCA Jeeps = Luxurious, rugged, sleek, precise and high quality. And the V6 with the Trailhawk's capabilities equals perfection in its class. And, higher resale value (let alone abilities) than Ford Edge, which I consider a better rival to it than the Ford Escape.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Stay away!

Florida, Miami, FL, 02/07/2018
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
3 of 4 people found this review helpful

Loved this 2015 JEEP Cherokee Trailhawk for the first few months, then the recalls started to roll in. Oh, and still going to the dealership for the same recall fix (tomorrow will be the third time getting the back liftgate fixed, that won't latch/lock). Even though I went in under the warranty/recall to get things fixed, and they weren't fixed properly, so I'm back in Service Dept – now that I'm out of the warranty. they won't give me a rental car (not the dealership, not JEEP)! New favorite issue with the JEEP is when I'm sitting at a light and it's about to shut off because it's not getting enough gas perhaps. You guessed it, another fix that I already brought to the dealership to get done. Round 2 tomorrow. Our JEEP from the 1990s is running better than this POS. Not buying another (new) JEEP.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Bad SUV for the money

Austin, Toney, AL, 08/06/2018
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
4 of 6 people found this review helpful

I spent a lot of money on my Trailhawk. I am very sad to see the horrible resale value. The transition has had to be repaired 4 times in only 30k miles. The GPS does not want to update and is horrible. Gas mileage is okay but it cannot seem to calculate it correctly. Many other small electronic issues. 2 recalls that I know of.

Performance
2 out of 5 stars
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1 out of 5 stars

2015 Trailhawk

Michele, Philadelphia, PA, 09/14/2015
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
5 of 8 people found this review helpful

Can't really rate the vehicle being that I have only driven it a few days. The sun roof did not work the day I bought it, it has been back at the dealership twice now and they cannot fix the problem. They have had my car now for 6 days. I just called the dealership Manager and told him I want a new car so he put in a claim for me. We'll see what happens from here.

Interior
1 out of 5 stars
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5 out of 5 stars

Love this Trailhawk

JB, Pataskala, OH, 04/07/2016
updated 04/09/2018
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
6 of 11 people found this review helpful

I traded in my 2015 Subaru Outback with 22,000 miles for a new 2015 Jeep Cherokee Trailhawk and I’m glad I did. I didn’t have any issues with the Outback other than it just didn’t fit my style. The Outback did get better gas mileage (around 29 combined) but it had the 4 cylinder and the Cherokee has a 271 hp V6 and can tow 4,500 pounds! I'm getting around 21 mpg with mostly city driving in my Cherokee. This Cherokee drives and handles great, fun to drive. I find the Cherokee has plenty of room for passengers and cargo. My Great Dane fits in the cargo area just fine. I love all of the features the Cherokee offers, heated steering wheel & seats, Uconnect and sound system are great. You can go just about anywhere you want with the low range transfer case and rear locker. The select drive which has auto, snow, sport, rock, and sands/mud settings are a nice feature to have. The 9 speed transmission is smooth and works well in all of the different drive select modes.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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