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Used 2015 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A) Consumer Reviews

3.2 out of 5 stars
32 reviews

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4.5 out of 5 stars

Get the Trailhawk

vonperleberg, Valley City, ND, 05/07/2015
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
10 of 12 people found this review helpful

In all honesty, if you're getting the cheaper Cherokee then of course you're not going to get the features and performance of the high end model. I wish that Edmunds would show the reviews a little bit differently because the Trailhawk out performs the lesser models in a lot of categories. It's quick, slick, and lives up to the Jeep off-road reputation that most of us know hoped for when getting a jeep. I wouldn't have gotten a Cherokee if it wasn't for the Trailhawk, I probably would have gotten a lower end Grand Cherokee but this Trailhawk is such a good mix between mobility and performance especially in unfavorable conditions. It's like you're driving around luxury ATV--in a good way.

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1 out of 5 stars

Faulty Transmission Design

jasonnconn@comcast.net, Atlanta, GA, 05/01/2016
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
7 of 9 people found this review helpful

Transmission has a delayed response to accelerating when turning left against oncoming traffic. Transmission is very jerky...not accelerating when it should, at some times, not going into reverse, causing several near accidents. My 16 year old daughter learned how to drive with this faulty transmission..has caused her trouble driving other cars. After dealership repair for 3rd time, I'm pursuing protection under the lemon law. Dealership Service manager said there are no fixes other than software flashes that don't work and that even a new transmission replacement would be the same design/faults. It amazes me that Jeep is still selling these cars with faulty transmissions.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Worst vehicle

G Roy, Ashburn, VA, 12/14/2015
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
3 of 3 people found this review helpful

Transmission broke three times and ac coil broke within first year, under 12k miles. Dealership support is bad, they are backlogged fixing these issues. Parts are sometimes hard and slow to get. Stay away!!!

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

I guess i did not buy one of the lemons

JW, San Miguel, CA, 05/31/2017
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
6 of 8 people found this review helpful

I'm not completely sure what all the fuss is about in problems. I have had one shifter issue, where all the lights came on and the dashboard said service shifter. i took it to an out of town dealer, because i travel, i received a rental car and it was fixed in two days.. i did not schedule, i just drove it in there. I bought this new in 2015 when they first came out, i had the very first one out of the dealership. this first issue happened around 36K, it just happened again at 76K but it went away. so i have not taken it in. everything runs fine, and i'm a mountain guy as well as i travel a lot. i am not nice to this car, i hammer the gas and drive it consistently at 70 to 80. i also take it off road to my property and to a mining claim where the jeep does great, no issues when flipping from 4w low to 2w high. i bought it to put miles on and commute. i get around 32mpg on average. the interior is great, comfortable, i love the seat heaters, but they could use seat coolers!!! I will say that i have never towed with it, but i plan to tow one of my jeep trailers i built for the Rubicon. its only about 300 lbs, so should be no issue. also looking to tow a boat soon, which is around 3500 lbs, 1000 lbs below the limit they state the tranny can handle. One thing i dislike and i would love to shoot, is the GPS and the navigation chick, seriously stupid. pretty much this i my biggest gripe with the SUV. i need this in the city's when i travel, i dont do well with other people around in a small car. id much rather be driving my other Chrysler product an 02 dodge diesel 6 speed, and now people they just move out of my way with that... back to the Jeep. i have 79K and change on this jeep and have had some great trips and zero issues. i have install a rocky mounts cargo rack, i carry all my camping gear, sluice box, hunting, misc on the roof, about 300 -500 lbs on average, still no issues. i am 6'2 and 220, ive had four guys in it all my size, it does get sluggish with all of us. but it is what it is, i wont complain about that. Although this is my experience, and i can only speak for myself. One other item before i go, ive also wheeled it to the slabs and the back side of loon, this was a far as i was willing to take it, and not one issue!! I hope this helps some of you out there. one thing I've been looking for is upgrades, minor lift kits, and aftermarket accessories, not to many out there. when this rig hits 200K she will get some Unimog axles and be turned into a wheeler.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Jeep Cherokee Trailhawk V6, not 4cyl

krsotr95, Boca Raton, FL, 09/16/2019
updated 04/19/2021
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
4 of 5 people found this review helpful

Bought this truck used Oct 2018 with 34000 miles. I have had it in the shop twice for svc 4wd light and once for the trunk motor needing to be replaced. Thank god I purchased a warranty a few months after I got it. Granted the dealer ive taken it to tried to rip me off even with the warranty. It fits my needs for now as long as it is reliable.... No engine or powertrain issues to date and ive put 10000 miles on it so far. fingers crossed Update 4/17/2021: so the 4ww drive button wasn’t engaging fixed, control arms and struts replaced, on button replaced, Finally the auto trunk requires to be reset periodically. Meaning removing the fuse after truck is not off the. Replacing same fuse and turning on truck. Apparently it’s very common. Again the ally extended warranty saved me paying for all above said Also, and again I have the trailhawk 3.2L V6.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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