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Used 2015 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A) Consumer Reviews

2.4 out of 5 stars
29 reviews

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1 out of 5 stars

2015 Cherokee is junk!

Ginam, Philadelphia, PA, 02/24/2017
Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
2 of 2 people found this review helpful

Bought this car in Aug 2015 brand new car started out driving smoothly then at about 6000 miles or so I noticed the jeep began to drive different and then it got worse and worse, in October at 11000 miles being on the jeep I had to get the transmission replaced, the jeep began to drive like it once did go until January it began to jerk and accelerate on its own, just when I was going to make an appointment to get the car looked at the shifter locked on me causing to have to come to an abrupt stop luckily it was 5am when no one was out or I surely would've been in an accident I took the jeep in and they replaced the entire shifter, and did something to the brake vaccum pump since then the car is still jerking and accelerating by itself especially when going down slight hills do not buy this car!

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

2015 Jeep Cherokee

Ralph in Kentucky, Covington, KY, 02/25/2020
Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
2 of 2 people found this review helpful

Over all, we really like our Cherokee. We had acouple of annoying problems that the dealer fixed, but they could never get the 9-Speed automatic transmission to work properly in the lower gears. The transmission would not down shift properly when coming to a rolling stop and it would slip in the lower gears.

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2 out of 5 stars

Not Impressed

Beth, Casa Grande, AZ, 08/06/2015
updated 08/18/2017
Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
2 of 2 people found this review helpful

8/17/17 - Not a fan of the Stop/Start function as now I have had to have it in the shop twice as it has not been working. This car has vibrations and rattles in it like an old rattle trap car that is extremely annoying. Also, when it automatically shifts at times it is very jerky and abrupt. I would not buy this car again or recommend it to anyone. The main things I do not like is that there are tons of squeaks and noises in the car all the time. Everything rattles and I don't like that. Again, when I first start the car if I don't wait minutes for it to warm up and just get going it lurches into gear like the transmission is going to jerk out of gear. It is a terrible feeling and scares me at times. It jerks so hard sometimes. Overall, I am no longer as satisfied with this car and am not sure that I would purchase a jeep again. I already had to have the battery replaced when it was only a year old. I am thinking I will not be keeping this car for long.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Transmission goes into coast mode downhill

John Novotny, Minneapolis, MN, 11/09/2015
updated 05/11/2016
Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
3 of 4 people found this review helpful

I have only had vehicle since March - no winter driving yet (live in Minnesota). The computer/transmission is current on recall updates except R27 (liftgate fire possibility). So there are no transmission updates pending. But, the vehicle has minimal deceleration with no trottle, and downhill on ice seems like it will be a real safety issue. Going down hill with no trottle, tach gains RPM, and vehicle continues to accelerate dangerously if brake is not applied. Putting transmission into "manual" control (say 3rd gear as top gear) does not help at all. After reading the various reviews about transmission issues, it seems pretty worthless to talk to service people or customer reps. I think maybe lawyers may be needed to shake these people up before we start seeing fatalities because of this poorly thought-out design. Fiat-Chrysler should be buying them back. Update May 10. We made it through an easy winter... transmission still same -- unable to get downhill control without use of brakes. Ready to check resale value soon.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
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3 out of 5 stars

Ticking time bomb

Cassidy Solper, Boise, ID, 01/09/2018
updated 01/17/2020
Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
3 of 4 people found this review helpful

This car is flashy, and has some really cool features I and out, but looks aren't everything. I've had my 2015 Cherokee for less than a year and I'm on the hunt for a new car. The transmission constantly slips, slamming into gear, and I'm just waiting for the day that it finally dies. In addition to the transmission slowly going out, now the electronics in my instrument cluster are going out! A two year old car shouldn't have any of these problems. What a hunk of junk! *update* 1/17/2020 I still have this car and it is my daily driver. It still shifts hard and we've had to replace the blower motor for the a/c already (probably going to have to replace the relays too since it's still not working right). Other than that though, this car is actually pretty decent. We haven't had to do any major repairs to it. It's definitely "quirky" in all the weirdest ways but it's still going strong. By the way, the instrument cluster was turning on and off because the ENTIRE CAR was turning on and off due to a dying battery. Why a dying battery would shut off your car on the highway while going 65mph I have no clue. Definitely a terrible design flaw for safety, but luckily we haven't had the issue since replacing the battery. Still ridiculous and stupid.

Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Value
2 out of 5 stars
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