Used 2015 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A) Consumer Reviews
This is the WORST car ever made!
DO NOT BUY THIS CAR WHATEVER YOU DO! This car has been nothing but a heart and headache. It is absolutely terrible. Purchased car in the summer of '15 brand new (less than 35 miles) and just recently traded it in (with a little over 26k). If I could give this car negative stars I would. This is a death trap on wheels. While driving this car it literally completely shut off in the middle of the road. I was driving up a steep hill and around a bend. The engine completely shut off and the check engine light came on. I'm so very lucky to not have been hit. After getting car going again (which was a miracle itself) I made it back to my destination. I was 3.5 hours away from home. I attempted to drive it home to have it serviced. It made it less than 15 miles up the road before AGAIN having the engine completely shut off, in the middle of an intersection. $300 and tow to get it to a dealership anywhere close to home. It spent three days in the shop and one long commute to pick up my "fixed" car that wouldn't shift out of park. I've lost so much money on this having to trade it in. In just a year and a half it's worth almost HALF of what it was purchased for. I will never ever buy another jeep the rest of my god given days. This car is not worth a stick of gum. If you care about your safety and the safety of others on the road, I wouldn't even look at this car! IT IS TERRIBLE!!! It's the very definition of a lemon!!
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Absolute Lemon.
To start simply, this car had a rebuilt engine and transmission within the first 2,500 miles. I was warned in years past never to buy a new model's first year because the companies are usually working out kinks and i wish i listened. The engine started overheating really badly at about the 1,800-2,000 miles mark. I bring it in to the dealer and those inept mechanics told me it was a faulty spark plug or something and gave me the car back next day. Within three days i had to bring the car back and on this second trip they told me the engine got so hot it cracked the engine block! Three or four weeks later i get the rebuilt car back and within 10 days of that, the transmission was completely out of whack. I bring it back and about a week later they "fixed" it and returned it to me. I fought with chrysler corporate for months to get me out of this car that i didn't feel safe in but they only care about their bottom line and basically told me to sue them. I don't have the money for lawyers especially for a lease so i'm left counting the days till i can dump this trash. I know one coworker who had similar problems to me but because he financed his he went the whole 9 yards got a lawyer and the car was deemed a lemon and he got his money back. I CANNOT ADVISE STRONGLY ENOUGH AGAINST THIS CAR OR ANY CHRYSLER PRODUCE AFTER THE NIGHTMARE I WENT THROUGH. You've been warned!
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- Trailhawk 4dr SUVMSRP: $12,99028 mi away
- Latitude 4dr SUVMSRP: $6,99924 mi away
- Latitude 4dr SUVMSRP: $5,9953 mi away
It's a LEMON - Needs new transmission at 5000 miles
Very disappointing experience! Leased the Jeep Cherokee 2015 without knowing there has been a history of transmission issues. Found that out after the car died on the highway. My Jeep had been skipping gears,running sluggish and hesitating but I never imagined it could be a problem with the transmission. I waited over 3 hours for the Chrysler Road Side Assistance to show up and tow me to the nearest dealer, it took 3 days to get an approved rental while they replace my transmission. My biggest regret is I still have 2 1/2 years on the lease.
Kicking myself in the butt
Transmission is horrible - software updates can't correct the problem and it's ongoing. The Jeep learns driver's driving habits - I drive country, freeway and city to and from the work - Jeep doesn't know how to function. It's been in the shop 5 times the past 3 months and service says "it's normal" or "can't duplicate the problem". Transmission seems to maintain a high gear when slowing. When accelerating, there is hesitation and the Jeep lunges. Crash waiting to happen. Interior of Jeep is nicely set up. Only complaint would be to move the BRIGHT LIGHT indicator from behind the RPM'S (which hides the indicator while maintaining 1500-1750 RPMs.
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Garbage. Buy another brand.
Have my 2015 Chrokee for a year and a half. Always in the shop. Dashboard is like a Christmas tree. Dealers don't know how to fix it. Chrysler will not exchange car. Want me to bring it back a fourth time. Jeep customer care blames dealer, dealer blames customer care which won't authorize more costly repair. This is my forth Chrysler vehicle and my last. [contact info removed]
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