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Used 2014 INFINITI Q50 Consumer Reviews

3.7 out of 5 stars
70 reviews

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1 out of 5 stars

Worst car I've ever owned

Kyle, 08/14/2018
updated 02/18/2020
2014 INFINITI Q50 Hybrid Premium 4dr Sedan (3.5L 6cyl gas/electric hybrid 7A)
16 of 26 people found this review helpful

I had 2007 Infiniti M35 for 7 years and over 185,000 miles. The Bluetooth was useless, it went through brakes pretty fast and gas mileage wasn't great, but other than that it was a great car. So, when it was time to get a new car, I bought the first model year of the Q50 hybrid. Over the life of the car the drive-by-wire steering failed, the audio system never worked properly, the Bluetooth was useless, the transition from electric to gas was very rough, the gas engine would suddenly rev up while sitting at a stop light shaking the car, the car would actually speed up if you didn't push down on the brake hard enough, the car would shudder when accelerating out of a turn with neither gas nor electric engine knowing what to do and the mud flaps kept falling off. I participated in two Nissan factory studies on engine performance and the exhaust system, which really made me feel like I was driving the beta version of this car. After being told repeatedly "that's just the way the car was designed", I learned to live with all its deficiencies. I was planning on selling the car before 100,000 miles, but since it hadn't really held its value very well, I decided to just drive it into the ground. I didn't have to wait very long. At 101,806 miles, 1,806 miles beyond the warranty, the hybrid battery overheated and needed to be replaced. (I was one of 5 towed into the dealership that day with the same problem.) That "part" cost $12,000! With labor to install it, the total price was going to be $14,000. The appraisal I'd gotten from CarMax just 200 miles earlier was $11,000. Obviously it made no sense to repair it. The dealership, Infiniti of Montclair, had no interest in helping me and suggested I get an attorney to escalate the matter. Despite having owned and faithfully serviced Infiniti cars for the previous 11 1/2 years, Infiniti consumer affairs refused to buy the car back for a fair trade-in value or to even help out on the cost of the new battery. I wound up having to sell this $50,000 luxury automobile with 101,806 miles on it for salvage value. DO NOT BUY THIS OR ANY OTHER INFINITI PRODUCT.

Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

The Least Reliable Luxury Sedan, Poor Quality ever

avashot, 01/19/2016
2014 INFINITI Q50 Hybrid Premium 4dr Sedan (3.5L 6cyl gas/electric hybrid 7A)
11 of 18 people found this review helpful

DON'T BUY! It is the least reliable luxury cars on sale today. I've had 2014 Q50 HYBRID for almost 2 years. I have been having many issues with the car's the steering system, handling, navigation, touchscreens, key-less entry and Bluetooth. Today, I had to bring my car back to the dealership again for DAS repair. The car started going to right by itself and started braking itself causing the risks of crashes. I am done with Infiniti.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2014 INFINITI Q50 for sale near you
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5 out of 5 stars

Fun driving car. go from Sedan to sport in no time

Victoria Spellman, 05/09/2017
updated 11/16/2017
2014 INFINITI Q50 Premium 4dr Sedan AWD (3.7L 6cyl 7A)
2 of 2 people found this review helpful

It is a great sedan but not for very thigh and big (tall) people as it is on the more compact side. I love it and would buy another one in a heart beat. the lines and design are great. I have a chocolate bronze with leather wheat interior and it is very attractive.

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3.25 out of 5 stars

ELectronics Don't Work - Don't Buy

peeg, 11/01/2014
2014 INFINITI Q50 4dr Sedan AWD (3.7L 6cyl 7A)
2 of 2 people found this review helpful

Although I enjoy the way the car drives, when I purchased it I was told that "software updates" would correct any problems. Bottom line, over a year later I have to reboot the computer (turn the car off and on and it takes 45 seconds to boot) because the center console is blank, radio doesn't work, sensors for detecting near objects (like my garage posts) don't stop beeping, radio cuts in and out (not reception), apps don't work.... need I say more? Car doesn't live up to billing which is why I bought it. I object to the way they rolled this out and would not buy another Infinity. Never had this problem with my prior Lexus.

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5 out of 5 stars

Exhilirating!

Ahmad Hanif, 03/02/2015
updated 03/06/2017
2014 INFINITI Q50 Sport 4dr Sedan AWD (3.7L 6cyl 7A)
2 of 2 people found this review helpful

We leased a Q50S with Deluxe Touring package back in Oct 2014... it's everything we've expected; FUN TO DRIVE! Good handling, exciting technology that comes with the Deluxe Touring package. The car is very stylish (specially in sport model), the interior is very well put together and the seats are very comfortable. We upgraded from a G37x to this car, some of the difference are that the Q50 is a bit lower in the back, the wind noise is very irritating, but no complaints about the run flats. They are designed like that, they will give you a bit more of a road noise than regular tires. Over all... happy campers with this car!!

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
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