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Used 2014 INFINITI Q50 Consumer Reviews

3.7 out of 5 stars
70 reviews

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Pros
Cons
3 out of 5 stars

Disappointed - some major issues

Louise, 08/04/2017
2014 INFINITI Q50 Premium 4dr Sedan (3.7L 6cyl 7A)
7 of 9 people found this review helpful

Bought the car at Infiniti in Georgia with just over 10,000 miles. It's a 2014 and I bought it in mid 2015. I average about 60 miles per day. Here are the problems: 1 - about 8 months after I bought the car so in 2016, I noticed the window button having cracked. Doesn't affect the use, but I feel the crack every time I go to use it. Shouldn't happen at this price and age of a "luxury" car. 2 - in late 2016, the driver side window started making a horrid squealing sound when it gets wet and it's opened/closed. Again...shouldn't happen at this price and age of a "luxury" car. 3 - the back seat row has the middle foldable cup holder that comes out of the back and behind it is a piece of what seems like a sturdy piece of plastic fold-able piece separates the trunk and the seat when the cup holders are down. Well this broke and came out the second time the cup holder was used. Shouldn't happen at this price and age of a "luxury" car in my humble opinion. 4 - at about 59,500 miles the check engine light came on and upon starting the car excessive white smoke comes out of the exhaust. Made appointment with dealership and after 6 hrs they can't find ANYTHING wrong other than it's about 4 quarts low on oil and it needs back breaks. They must have reset the check engine light. A week later, engine light comes back on and I take it back to dealer at 60,003 miles. This is where magic happens. An hour into sitting at the dealer, they discover the engine is so full of sludge that I just plain and simple need a new engine. It's worth to point out that bumper-to-bumper expires at 60,000 miles. Amazing. Now we have to argue that we should not pay for the engine. It was brought in while under bumper-to-bumper and really, a new engine shouldn't happen at this price and age of a "luxury" car!! Of course I'm being accused of not changing oil frequently enough, however they will be receiving receipts to prove that I've done my part. 5 - 4 months ago I had the back brakes changed and now are being told I urgently need new brakes again. Should break pads wear down in 4 months? Never owned a car where the breaks wear in 4 months and my driving habits/patterns hasn't changed much in the past 15 years. 5 - the back up camera doesn't always work. Some days it just chooses to be black until next start up. For me, these are too many problems for a car in this price range. I have owned a Nissan Xterra and a QX80 and I have loved the durability and quality, but this car has made me skeptic of the brand and quality. I buy my cars and I keep them for years. The Xterra I had for 12 years with near 200,000 miles and never had any issues other than regular maintenance. The Q80 I had for 18 months before trading in for a smaller more gas efficient Q50. Disappointed in the brand and the declining quality, along with poor Inifiniti customer service from both dealer and corporate. Next car will be trying a Tesla and hoping for better quality and care on that one since Infiniti has disappointed.

Performance
3 out of 5 stars
Comfort
5 out of 5 stars
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3 out of 5 stars

Third time NOT the charm

Paul D, 10/24/2015
2014 INFINITI Q50 Sport 4dr Sedan AWD (3.7L 6cyl 7A)
7 of 9 people found this review helpful

My third infiniti. Had the G35x, G37x and LOVED THEM. Got the fancy new Q50 and it is a joke! Fancy electronics that don't work! Fancy electronic features that don't do ANYTHING. I went from proud and loyal Infiniti customer to 'I can't wait to get rid of this car' guy.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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2014 INFINITI Q50 for sale near you
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5 out of 5 stars

Having owned both the Q50 2014 and the 2015...

CoffeeBean, 09/10/2015
2014 INFINITI Q50 4dr Sedan (3.7L 6cyl 7A)
5 of 6 people found this review helpful

This review is coming from someone who likes to drive aggressively. Two thumbs up. 2 cars ago I had a 2010 VW GTI. Loved it, 'til I drove it (almost literally) to the ground. It had to have a new engine at 80k mi, so instead, I was then in the market for a new vehicle. I've always liked smaller cars and their handling and steering, so this was somewhat of a big step to take to go with a "mid-size sports luxury sedan." I had the 2014 Q50 for a year and I really liked it; I upgraded to a 2015 Q50 with a few more options (they took my 2014 as a trade-in). I'd never driven an Infiniti before the 2014 Q50, but my friend has/had a Nissan Maxima, another friend had an Infiniti M37, and a friend has an Infiniti EX37. My friends' opinions about the reliability of Infiniti kind of persuaded me to try it, and I'm glad I did. It is "less connected" to the road, especially with the way I want to drive, but I still enjoy it, but this means a softer, smoother ride--a comfy drive. My friend even commented on the smooth suspension as a passenger (although, he had a BMW 3-series, so that's a pretty big difference). The big 327HP V6 engine is pretty powerful. With a 3 adult passengers and a trunk full of luggage, the Q50 still has no trouble accelerating quickly. The Bose surround sound is pretty nice; very similar to Nissan's. You have to play around with the sound settings to get it just the way you like it (took me about a week). Sometimes the bass can be too loud; depends on what kind of music you listen to. Navigation is decent. Back-up camera is good (and the display is big too). Note: There is a big difference between the non-premium version and the premium version of the Q50, the premium version has steer-by-wire, which gives it a much more disconnected feel. You get used to it after a while (of all the loaner cars I've ever gotten), but they are drastically different. My Q50 does not have steer-by-wire. If money were not an obstacle, I would've gotten the Q50S for the sport suspension/tuning.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4.88 out of 5 stars

Luxury Car Of The Year !

saminhouston, 08/22/2013
2014 INFINITI Q50 Hybrid Premium 4dr Sedan (3.5L 6cyl gas/electric hybrid 7A)
67 of 103 people found this review helpful

I love this car just purchased it brand new, right off the lot. I drove a fully loaded 2008 infiniti G35 sedan before this one (now its my work car lol). I love infiniti's because they are reliable, fast, fun, and stylish! So far I've put 6k miles on it & it has been a dream to drive.. i mean infiniti really outdone itself this time. Everything is excellent (seriously), infiniti's version of the i-drive system is very simple , not too much of a learning curb at all. All the driving modes really help, i have the hybrid so i avg 32 mpg on gas with 354 horses :) .. no words can describe how great this car is, don't believe me? Go test drive one, the infiniti Q50 won't let you down .

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4.88 out of 5 stars

Q50 AWD, Tech, Deluxe, Sport wheels, etc...

shimb, 11/01/2013
2014 INFINITI Q50 Premium 4dr Sedan AWD (3.7L 6cyl 7A)
6 of 8 people found this review helpful

Excellent car! Perfect size for the sport luxury sedan. Quality feel inside and out. Quiet cabin, only 3.7 liter engine roar when pushed. Tech features are really nice, easy to use. The car can literally drive itself on the highway, you must see this... No way you can rear-end anyone, with car braking for you. Around view monitor with those sonar and radar warnings beeping and pulsing making garage entry and exit just a breeze. But, the most importantly, when get bored with all that automation, slight push to the gas pedal is leaving the "crowd" behind. The only concern when that happens, those runflat Dunlop tires are stiff and noisy. Not expecting them to last either, luckily.

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