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2025 Honda Pilot Consumer Reviews

3.9 out of 5 stars
41 reviews

Pricing

Edmunds suggests you pay
$40,534
16 for sale near you
Prices based on sales in NH thru 8/11/25
Final assembly in USA

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Cons
1 out of 5 stars

Dont buy the 2025 Pilot Sports Modle

Mike, North Carolina, 10/06/2024
2025 Honda Pilot Sport 4dr SUV (3.5L 6cyl 10A)
38 of 43 people found this review helpful

I purchased the 2025 Pilot sports model in July, a week later I have noticed water in the trunk I contacted the dealership Hendrick in Concord NC. and they took the car for two days and I was told its a factory seal and it was replaced, a week later same issue came back after a heavy rain. went back to dealership and they offer another Pilot same model. I had to pay more because accourding to them its concedered a use car even though I'm the customer and paid full price for a new car. few days later the same problem with water in the back trunk. Dont buy this modle.its a lemon. I contacted Honda corporation and I opened a case but I havent heard anything I tried to call twice and I was told someone will call me shortly and havent heard anything. really put a bad taste in my mouth. I'm sharing my story because I want to help correct this issue for the next customer, I want to be fair that the dealership of Honda of Concord have great staff and they are trying to assit. someone need to step up and resolve this issue because its nor fair to the loyal customers.

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2 out of 5 stars

2025 Pilot Elite

Vicki, 08/19/2024
2025 Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 10A)
22 of 25 people found this review helpful

Leased my 2025 Pilot Elite in June. I like everything about it but the transmission. It hesitates EVERY time you take off. It is scary. Sometime I'm afraid it is going to cut off. I've taken it in and was told there was nothing wrong. I've complained to North American Honda but have not heard back. I think about turning it back in almost every time I drive it. It's still not out of the question. It seems to be getting worse. I was told when I took it in the have it checked it would adjust with my driving style - HA HA HA.

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

We tested all the 3 row SUVs and choose the Pilot

Steve B, 05/16/2025
2025 Honda Pilot Touring 4dr SUV AWD (3.5L 6cyl 10A)
7 of 7 people found this review helpful

Our results: We had a Kia. The engine failed. Kia replaced the engine under warranty but we had to wait months as there were 130 Kia's with blown engines head of us. No wireless Car play or Android Auto! No more Korean cars for us. Toyota Grand Highlander was the largest, had the best tech and is most reliable but with options was the most expensive with the least discounts. The suspension was too soft. Floating down the highway can make rear passengers car sick. They are also hard to find. Mazda CX-90 was the smallest but had the best performance and best fuel economy. It was also the the most luxurious of all the cars we looked at. We didn't like the joystick in the center console to manage settings. There were also a lot of serious complaints and a shortage of parts to fix them. The transmission shifted roughly from a start. The plug-in hybrid model is expensive and the one we test drove had some sort of issue and drove badly. We choose the Honda Pilot Touring. Its quiet, very comfortable and smooth and we like the removable middle seat in the second row. The display should be larger but its bigger than in the Mazda and easier to use. Not really an issue. There is loads of storage and it comes with a spare tire! The Apple Car play and Android Auto works every time and loads quickly. The steering is a little light and the car could use a little more power but its the only car in this class that is not turbo charged. There are also lots of Pilots still going strong with the same basic engine with over 200K miles. Using Costco we ended up getting the car for 4k under sticker making it the most affordable to actually purchase. We are averaging just over 20 MPG in mixed driving which is the biggest negative for this vehicle. I had a trailer hitch installed at U-Haul just carry our bikes for $310 and it took them 30 minutes to install it. The car has a relatively easy to reach plug to install trailer wiring should you wish to have that installed. My wife loves the car and we have had 0 issues so far.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2025 Pilot TrailSport Sonic Grey

Nate the family man, 03/28/2025
2025 Honda Pilot TrailSport 4dr SUV AWD (3.5L 6cyl 10A)
7 of 7 people found this review helpful

It's probably the top SUV for a family of 4 having 2 growing teens. I drove Accord in the past, have been driving 2024 Ridgeline RTL and just bought the 2025 Pilot TrailSport. Comp to the truck, the SUV driving is noticeably softer but much more balanced and fine-tuned. The 10-gear auto is super smooth. Driving the SUV takes minimal effort - it drives like a sedan - 10/10 for Honda's engineers! The seats are super comfortable. My fav is the TrailSport Cam, which helps a lot when pulling in and out of our garage (24 feet width) with the truck already taken half the space. The main reasons we picked the TrailSport over the Touring are the TrailSport Cam and 2nd-row Captain seats, which allow our kids to hop to the 3rd row for naps during long road trips without stopping the vehicle. Avg fuel econ is the price you pay for the reliable Honda V6 and transmission. I am in TX and so below $2.5 per gallon reg gas - not really an issue. Fuel econ is an issue if you live in California or Atlanta.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Multiple lights sensor

Alexandra , 08/05/2024
2025 Honda Pilot Touring 4dr SUV AWD (3.5L 6cyl 10A)
37 of 44 people found this review helpful

I have a Honda Pilot touring 2025 it has 2,777 miles and its start shaking terrible and multiple sensor lights came up (low speed breaking, road departure mitigation, Collision Mitigation Braking system, Hill descendant control, Adaptive cruise Control, Electric Parking brake, parking brake not available, Trailer Stability Assist system problem,) After that the car stop and when I turn it on the motor start shaking and won't go on reverse or drive. After I called the dealer and they pick up they stated that it was the gas, I contact the gas station(I have the proof I place the correct gas) Shell in port St. Lucie Turnpike they also stated that their gas wasn't contaminated as per their report for that day and also, they have received no report for any other damage car on that day or subsequence days. They also ask me how many miles I drive after I place the gas it was 117 miles they also stated that if it was a gas problem it won't drive that far. I want to know if someone have had this issue because I already found a person with this issue, but they didn't write the last result mines I end up paying $935.00 for remove contaminated gas and clean the gas tank and they also replace another part. If someone has this issue, please let me know since I'm going to dispute this, I'm sure it wasn't the gas, and I shouldn't be paid for repair a brand-new car.

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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