Used 2019 Honda Pilot Consumer Reviews
Half the price of a Q7
I have been a dedicated Audi owner for 20 years. The family has owned a TT, A4, A3, S4, and I have an A8 in the garage now. I love Audi's. I knew a Q7 was in my future so I did a thorough evaluation including multiple Q7 test drives. The Q7 is a great SUV. However, my son suggested driving the updated 2019 Pilot. I had some extra time on my hands so I obliged my curiosity. The 2019 Pilot test drive resulted in an instant sale. The Elite version has many of the same features of the high end Q7. Only it costs $30K less. I could not believe the quality, refinement, fit/finish, and features of the 2019 Pilot. We traded in my wife's loaded Lexus RX and feel we have significantly upgraded from that vehicle. I have owned the Pilot for one week and I still can't believe the incredible value this vehicle represents. The technology is state of the art and the safety features are as impressive as they are reassuring. This roomy vehicle is powerful, fun to drive, and comfortable as heck. I am 6'3" and my wife is 5'3" and we both fit. I look forward to the long rides ahead visiting grandkids and national parks. The LED lights, storage, intuitive layout, and third row are better than the Q7. Perfection would be placing the Q7 drivers seat in the Pilot. Surprisingly the Q7 central console and other storage spaces were miniscule. The Q7 jack was in a bag behind the third row with no place to stow it. Replacement of four Q7 run flat tires will cost $1600 after 25,000 miles. I am reassured by Honda's legendary quality and technology. I don't feel that I had to compromise in selecting the Pilot over the Q7. The value is obvious.
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- Reliability
Major problems Honda did it very wrong!
2nd gear transmission shift feels like a jolt most of the time. Rear entertainment system/computer freezes up in general and you can do anything until the vehicle shuts off. Buttons on steering wheel don’t work 100% of the time. Rear Headphones are terrible quality. There’s more things wrong I just can’t remember all the little things it’s really frustrating when you buy a $40,000 vehicle and it feels like a nightmare. I wouldn’t buy this car again and wish I could go back and not go with this garbage. I feel like I’m stuck with it as torture now for blindly and naively trusting Honda’s long standing quality legacy.
- Touring 4dr SUVMSRP: $21,998In-stock online
- LX 4dr SUVMSRP: $16,990In-stock online
- Touring 4dr SUVMSRP: $26,590In-stock online
Great car and great ride but ....
We traded in a 2007 Odyssey with over 200,000 miles for a 2019 Pilot EX-L. We love the drive, the interior space, the tech but we're very disappointed by the sloppy installation of the rear cargo door. Similar to what two other reviewers experienced the spacing between the cargo door and the bumper varies by 1/4" going from one side to the other and therefore sticks out a bit. Where is Honda's quality control? 12/4/2021 Update Honda is unwilling to correct the misaligned rear cargo door. Having been a loyal customer for years I would hesitate buying another Honda in the future.
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- Technology
- Performance
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- Value
Updated Ride
I needed to upgrade my 2007 Honda Odyssey, so I chose the 2019 Honda Pilot after two months of research and test driving several vehicles. After ownership of my Pilot, I absolutely love it. The vehicle has so many safety and tech features. Some of my favorites are the blind spot indicator, distance pacing cruise control, satellite radio/speakers, LED lights, and brake alerts. The storage is also good. With one of the third row seats down, I was able to fit three bags, a double stroller, and two folded sports chairs. I chose the EX because I felt it was the best value. I love it and hope to keep it for a very long time.
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- Technology
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- Value
2019 Pilot - Solid Performance/Annoying Sensing Sy
We bought a Pilot because it handled and performed much better than the Highlander or the Ascent and have not been disappointed in its performance. However, the Honda Sensing System is very annoying when driving on two lane roads so we've shut off the LKAS and RDMS. Also the CBMS will come on when encountering another vehicle coming towards you on tight curves when there is no collision imminent. The cross traffic alert and the BLS seem to work pretty well. One other annoying item is that a "Caution" screen comes up on the center display every time you start the car. I don't need to see this warning anymore but have not found a way to disable it. The bottom line is the Pilot is a decent SUV but the safety sensing technology is a work in progress.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value