Used 2018 Honda Pilot Elite 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A) Consumer Reviews
Used Pilot for sale
2018 Pilot Tech poor junk tires auto idle issue
Sulu7, Windsor, VA, 11/13/2018
updated 03/29/2023
Honda Pilot Elite 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
23 of 25 people found this review helpful
the 2018 Honda Pilot is very difficult to connect via USB to important devices. You are forced to use bluetooth which Is easier but means you will lack connectivity. Using the USB, I have to restart the car 2 or 3 times before it senses it. There is no connect, drive, go. The dealership doesn’t care. Honda itself wants the dealer to fix it but the dealer does not know how and they don't cae. They wont say it does not work right until you that til you already own it. It also ramdomly decides it is no longer connected. The continental tires are garbage, lose air and do not last (see other complaints). Make sure to rotate them per recommendation or you will void the tire warranty. The "safety" systems are scary esp the lane keeping which jiggles the steering wheel on you. On a two lane road it will think you are about to crash head on and displays BRAKE!!. The captains seats have spaghetti sized arm rests which are too high up for a petite person ie unusable and therefore the driver right arm gets tired since it cannot rest. They are also uncomfortable. (middle console is low and not an armrest option. After all these years Honda still puts center console cup holders on top of each other instead of side by side across. Driver and front passenger hands collide when reaching for drinks. The econo system cycles to electronic to save gas but has an uncomfortable, jumpy and loud restart. If going from complete stop and need to go fast it cant do it. Lastly, the hatch has no auto stop if it encounters resistance like a roof or overhead beam. Integrated satellite antenna means it often drops signal from satellite radio. The engine chirps. The battery died at 21000 miles withusing only one charging port. Regularly while driving. Now at 23000 the brakes squeal. The GPS does not seem to understand that a passenger can operate it and locks until the vehicle is stopped. Volume has no knob just touch. Very distracting. Sound system is so so. My old 2010 was much better. Updated 10/2021 car still running fine. Still cannot easily connect ipad itunes and no one has assisted me to update the maps. Instructions for that are too technical and dealer said they do not help. Junk tires still work have some splits which no one will submit for the recall. Everything else ok complex to shift to 2nd gear down icy hills. Update 8/4/2022 tires peeling w chunks missing. Dealer has consistently refused to recall them though they match continental recall lists. There is now an electrical glitch that happens often. Started in 2021 dealer unable to replicate and said no stored codes. Now happens more often. They engine idle stop stalls on restart, triggers all warning lights and puts u in dangers from cars behind. No tsb for it honda wont fix anything. I have to manually turn the system off. Leather holding up. Had to replace all key batteries. New tires this year will do different brand and not from my dealer. Still no help w map update or connecting itunes. Very annoyed by that Updated 3272023 Finally a TSB software update for the idle engine stop. Installing today. Has had the problem over 20 times endangering me. New issue is that after stopping to refuel the car would not start. Brake pedal was hard no way to turn wheel, get in neutral etc. had all power, solenoid sound engine did not turn likely because there was no way to push the brake down. Battery 3y5days old. A jump did start the car. On test battery had full power, full crank and alternator was perfect. At the dealer now w usual brushoff re the issue. Will update if they find anything. I requested new battery only to learn that because the current battery was a warranty replacement it only had a 3 yr warranty not the 100 month usual honda battery warranty. So I have to pay full price. How stupid is that? Per Piloteers posts I asked them to check brake assist system and EPS lines etc. We will see Update: dealer only changed the battery w part at 50% mark up. Did not check anything else I requested. Still no map update by them.
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Great Vehicle
David, Billings, MT, 04/12/2018
updated 10/13/2020
Honda Pilot Elite 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
8 of 9 people found this review helpful
Update 10/2020 Still stand by all of my original review. After 2.5 years of ownership and 28,000 miles it has been mainly problem free. Had the fuel-door cable needing replaced at about 1000 miles as it broke but other than that just routine maintenance. Great in the snow and inclement weather. Transmission is good but definitely not as smooth as a non-9 speed. Purchased the 2018 Elite after much research. Very happy with our decision. We were between the Pilot, Highlander, and Atlas. The Highlander was smaller and didn’t have Apple CarPlay. The Atlas, although nice, doesn’t have the track record the Highlander and Pilot have. Although many reviews complain about the 9-speed transmission, we have been happy. It does behave differently than a traditional transmission but it just takes time to get used to. Very happy with how quiet the interior is at highway speed and the ride is great. Very happy with the mileage we are getting so far. We only have a few dislikes…the infotainment system is a little slow and not quite as intuitive as it could be. I wish the auto start/stop feature could be disabled permanently instead of having to do it at each start-up. Although it has the premium sound system, the bass is lacking but is sufficient for a family hauler. I wish the Honda Link app would allow you to remotely start the car. Rear entertainment system is great for trips with the kids. I can use the HDMI input and use my phone to stream movies. Overall very satisfied with our purchase.
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will get you killed
Breon, Blacksburg, VA, 03/11/2019
updated 03/18/2021
Honda Pilot Elite 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
10 of 12 people found this review helpful
i have a 2018 Honda pilot elite, bought in late 2018, liked the car pretty good, (took awhile to get a handle on the very busy steering wheel and dash) but my biggest complaint is the safety features. myself, my wife and another couple were going into another town for dinner and we were on the interstate traveling 70 mph, traffic was pretty heavy, there was a car in front of us about 7/8 car lengths ahead. another car passed on left and when he got in front of me (3 car lengths) he came over into my lane, causing my car to slam on the brakes, sliding to a stop. the cars behind me had to slam on their brakes almost causing a very bad accident. needless to say i got the you are #1 sign from everyone behind me. it happened so fast i couldn't do anything. So... i suggest that you be aware of this: i'm turning the safety features off in mine, if i can.
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Hi-tech Pilot
Chuck, Palm Harbor, FL, 03/10/2018
Honda Pilot Elite 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
10 of 14 people found this review helpful
Just traded in my 2005 Pilot for the new 2018 Pilot Elite. There is definitely a learning curve to get used to the new technology. The lane keeping assist and interactive cruise control take some getting used to, but after a week or so you get used to the alarm for steering required and automatic breaking. Now I am used to the new tech and miss it when I drive my other car. I am definitely much safer in the new Pilot.
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Not what I expected
Dan, Brownsburg, IN, 12/10/2018
Honda Pilot Elite 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
10 of 15 people found this review helpful
This pilot cost way too much for some of the things I’ve found after purchasing. (1) don’t even think about going through an automated car wash (2) apple phones do not sink up with navigation system, no voice directions with google navigation, I don’t think Honda and apple get along with each other (3) arm rests cost about $1.99, they are the most uncomfortable, hard to adjust, pieces of worthless junk. You would think a car that cost close to fifty thousand would have a different design for arm rests (4) transmission, I don’t know where to begin with that piece of crap. I wish Toyota made a midsize suv but alas, they do not.
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