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Used 2018 Honda Pilot EX 4dr SUV (3.5L 6cyl 6A) Consumer Reviews

4.4 out of 5 stars
5 reviews

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5 out of 5 stars

The best family chariot (for cold climates)

BGL, Cohoes, NY, 03/17/2018
Honda Pilot EX 4dr SUV (3.5L 6cyl 6A)
35 of 38 people found this review helpful

We considered the cheaper and more tricked out Kia Sedona, but AWD and a more solid build won us over. This is a car worth holding for a long time (which helps with depreciation costs). Also considered the VW Atlas, but we just didn’t have confidence that it would last as long as the Honda. It’s also bigger than a Ford Explorer or a Toyota Highlander, but still feels very maneuverable. We love that it’s really not a fancy car, it’s solid and reliable and safe.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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4 out of 5 stars

A mini van in disguise

Hector, Wahiawa, HI, 04/14/2019
updated 11/19/2021
Honda Pilot EX 4dr SUV (3.5L 6cyl 6A)
3 of 3 people found this review helpful

We got the 6 speed auto EX model and the transmission has behave well. My wife and I have noticed it makes some loud knocking/thumping noises. I just heard it the other day while backing up to our driveway. Cannot reproduce it all the time though. Acceleration is good. Space is great! 3rd road seat can actually be used by adults. With all the seats folded down we transported a treadmill home, so it has a cavernous cargo space when the 2nd and 3rd row are folded down. Don't really like the touchscreen in the infotainment system and the lack of volume/power on/off button for the infotainment system. Honda fix that the year after we bought our SUV. Yes it took the 4th model to fix that! 3rd row seat does not come with a mat, so I recommend purchasing all weather/costom fix rubber mats for all three rows. Body roll is noticeable, so slow down coming off the highway. This is not a Mazda CX9 is a Oddysey with a higher profile. The blind spot camera on the right mirror works great and it truly help you to pass lanes on the highway. Another thing, metallic paint in Honda's seem to be on the thin side these day. I have noticed this paint scratches very easily. My 12 year old Accord has better paint than this 18 Pilot. Shame on you Honda! Overall we are satisfied with the vehicle, but I have found 100s of report and complaints on the Elites and Touring trims. Watch out for for those 9 speed transmission skipping and slipping. I cannot believe Honda has not recalled this crappy transmission yet. Honda's transmissions have always been on the weak side (Honda develops theirs own). If you don't want to have any transmission issues, go for Toyota if you want a Japanese vehicle. Asin makes transmissions for Toyota, and they are on the best in the market. Last but not least, Iif you are an Android user, your phone after I while will not sync well with your infotainment system. My wife's Apple Car play works flawless, but my Android Auto struggles to connect. I can only use it via Bluetooth. 2020 update: SUV has been behaving well, but that's expected. Not 9000 yet and she's almost 2 years. No Android Auto issues now. I guess the bugs workout themselves. Most likely it was a low quality/worn USB cable. Is working well now. Still scratches easily. Careful with that paint! Everything else has held up well, especially since the Pilot is garage kept. Still recommend this vehicle for people with families of 5 or more. Good shoulder room for the 3 passengers in the 2nd row. 2021 Update: 22,000 plus miles now on year . Did a 4,600 mile trip from SE AZ all the way to MI's lower peninsula. Performed admirably with 6 passengers on board. Maintenance wise I have only done oil / filterchanges and replenish fluids. Still original battery, tires, breaks, etc. Very happy about that. 18 inch wheels ride very smoothly in comparison to the 20 inch ones, plus tires are a lot more affordable. The extra thick sidewall came in handy on the horrendous pothole infested roads of MI. Still recommend this family SUV. Let's see what comes out for the 4th gen Pilot in 2022. This one is looking a little outdated already after 7 years.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Great but safety features only on higher trim

Pilot, Saint James, NY, 03/04/2018
Honda Pilot EX 4dr SUV (3.5L 6cyl 6A)
10 of 24 people found this review helpful

Advertised that Honda Sensing is available on ExX, but, per the dealership, it is not. Since safety is the main deciding factor in choosing an automobile, I am very disappointed that I was not able to add this feature to the EX, as advertised. I don't need nor want most of the extra features that the next trim up offers, so did not purchase the EX-L- too many add ons, more things that can go wrong with the vehicle. I did want leather seats however, but the option to add leather seats to the EX was not given to me either. I was given the choice of 2 colors that would be available - blue (did no want) & white. The white exterior is very nice but the black cloth interior is a magnetic - every piece of lint, dust, hair, & dog fur is attracted to the fabric! It is a daily routine , every time I get in & out of the car, to use a lint remover- very, annoying! I have had to spend a lot of time, money, & innovation to enable my dog to go for a ride in the vehicle, opposed to my last SUV with a more user friendly cloth interior. I use to bring him for a ride a few times a week, now, because of the interior fabric, my dog has only been in my car 1x over the month & ½ that I've owned the car. I was told for 5 months, that the Pilots would be available & per dealer websites told that they were in stock, only to keep being told (by my flooring up) nope, they are not here, they would say their website did not update or nope, they are not here, but will be in a couple of weeks. It actually took months before I could even test drive the car! I would be told the 2018 were there (as the website said), but only 2017 were actually for there. In addition, although the Edmunds dealers offered a price online, when I would respond to dealers's Edmunds reply email &/or visit them they would state that the Edmunds quote email they gave me would not necessarily be the price they would actually sell the car for; or they would state the price , after I put in my exact option requests, & then when I contacted them to confirm, the options they said in their email the would be included were not going to be part of the price given.When making the purchase, I was told the out the door price would be X amount but was then charged document/registration/plate charges.I was told the car would be ready by a certain date, but that they wold be putting a later date on the contract. I had to follow up each time to see if the car was ready (which wasn't until the later date then what they told me opposed to what they put on the contract. I asked if i could have a loaner car if it took till their later than i was told/wanted date. They said no.) I really do wish the side mirrors & rearview mirror had built in blind spot mirrors,- the vehicle is long, so blind spot's are difficult to view unless the turn signal is put on. Otherwise, I do really like the Pilot.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Mad about pricey 7 passenger SUV

Pankaj Patel, Indianapolis, IN, 04/30/2018
updated 11/05/2018
Honda Pilot EX 4dr SUV (3.5L 6cyl 6A)
7 of 20 people found this review helpful

I did research other vehicle before I bought Honda Pilot. Overall for 7 passage SUV, pilot was the best available in markets so I bought it. But still I am not happy with this futures I did not received with the trim line (EX V-6) I bought such as CD player, body color bumper, roof rake, and other convenient future after paying more than $35,000.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

2018 Honda Pilot EX FWD

Glenn, Meadview, AZ, 09/14/2018
Honda Pilot EX 4dr SUV (3.5L 6cyl 6A)
2 of 8 people found this review helpful

Do some research. Go to YouTube for more details about this model.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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