Used 2018 Honda CR-V EX-L 4dr SUV AWD (1.5L 4cyl Turbo CVT) Consumer Reviews
Overall excellent car
We bought a house with a steep driveway. Our Accord struggled to get to the top when it was snow covered. The CRV with AWD climbs right up no problem. This is our third CRV. Only 1000 miles so far, but pleased at this point. CVT works well, and the interior is comfortable and quiet. The radio and ac controls are better than the 17 Accord we traded in, but still not quite to our liking. Would love to show a Honda engineer what we don’t like about it. Overall a very nice car. UPDATE: 7500 miles...no problems to report...still pleased. UPDATE: 13,000 miles...a minor recall for emissions issue needs completed next oil change. Walk away locking sometimes not reliable; you have to make sure it actually works. Going to complain about it next oil change. UPDATE...not pleased with factory tires on Ohio snow...great traction from a stop...not good when stopping on snowy road. Will be upgrading to a M&S rated tire. UPDATE: Replaced OEM tires with Michelin Cross Climate. Much improved snow and ice traction. Averaging 30-32 mpg. Walk away locking and Honda Sensing sometimes do odd things. Would disable the feature that rolls down all the windows and opens sunroof if I could. It’s possible to inadvertently do this. Would be bad if this happened in rain, or parking lot. Still overall great car. UPDATE:1/16/2020 Automatic braking sometimes engages for no reason. Dealer of course can find no problem. Will continue pursuing this issue. UPDATE: 7/5/2022 - 43k miles Still satisfied overall. Automatic braking is under investigation by NHTSA, so I’m not the only person who has issues with it. Shadows will cause unintended braking. Pretty dissatisfied with the dealership service department. They apparently think most customers are ignorant. I complained after a recent oil change that the tires were overinflated, according to the tire placard. The young lady’s response was “We do that because they will ‘settle down’ on the way home.” Ridiculous. Tire pressure increases as you drive the car. Also recommended turning the rotors, but not replacing the brake pads with 40k miles on them. An expensive service that would soon be repeated when the pads wear out. UPDATE …January 2023. Still issues with automatic braking activating for no reason. Driving under a bridge, the shadows set it off. hopefully NHTSA investigation will result in a recall. Otherwise, the car has been trouble free.
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Junk. Do not buy the turbo!!
At 5000 miles, had to have the oil changed because it was black. Approximately 2000 miles later- 6 months after I bought the SUV new- it almost stalled on me 3 times on the highway. I checked the oil- it was already black and smelled like gasoline. I called to make an appointment- the dealership said they never heard of this problem. They could get it in a week later. I then smelled raw gas in the cab. I called them back and dropped the SUV off for them to look at it when they could. After 1 week- I called for an update. They were working on it for two days and said they cannot find anything wrong. But they did some computer update that came out 5 days ago for the stalling issue. He then told me that the black oil wasn't an issue- but they changed it anyway to go along with the update. They wanted to keep it one more night to test drive it - he assured me there was nothing wrong. This morning- he said they test drove it this morning- it still has the stalling issue- they will have to keep it until at least Monday when they can get a hold of HQ. The dealership is clearly giving me the run around! I have learned that Honda has had this gas getting into the oil issue with the 2017s as well. I am not that lucky to happen to buy the only bad engine at this top Denver dealership. Honda is supposed to have an appropriate update mid November. But as it stands- I have a junk engine and just threw $31,000 into the wind. But hey- I got to drive it for 6 months unknowingly putting my life at risk and other people's lives driving behind me.
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- LX 4dr SUVMSRP: $15,99092 mi away
- EX 4dr SUVMSRP: $19,59089 mi away
- EX-L 4dr SUVMSRP: $18,52093 mi away
Defective Voice Recognition System
I bought this car November, 2018. So far the comfort and control of the car have been good. On the day I came to pick up the car, salesman could not set up the radio with Sirius.I got frustrated and left. My son-in-law set up the radio. The problem now is that the voice command works if you call someone in your contacts. If you call a number not in your contacts list, the voice recognition can not process the call. I went back yesterday to show this to the same salesman. He acknowledged that my car was not working when he tried to call his own cell phjone. The we went to check another new Honda CRV on the lot. Same problem. He was very dismissive and said, "well I guess it doesn't work in any of the CRV's". He seemed to think that this was an acceptable answer. I did not. I said you have a defective voice recognition system that needs to be corrected. I'mcurious to see what happens. Very annoying, frustrating and disappointing.
Good value, good vehicle
For reference, I am coming from a 2011 Subaru Forester 2.5X premium, cold weather package (I live in MN). I got rid of it after 2 manual transmission problems this summer, and upgraded to this CR-V. My initial review before 1,000 miles: I really like the powertrain of this car. The CVT feel takes some getting used to but brisk acceleration is there when you need it (but response is slower in ECO mode), and it works really well with the 1.5 turbo engine when driving around town. Most of my miles are highway commuting to work and I'm getting 32-ish miles per gallon so far, which is impressive. I am also really impressed with the active safety systems in the car. They seem to work really well, and I appreciate the lane keep assist system when driving on the highway to work. It reduces stress and hand fatigue guiding the steering wheel. I also really like the interior quality. Fit is excellent and and finish is ok for the price I paid. The hard plastic along the console in the leg well is the only poor touch; you can bang your knee into it easily so I think it should be a softer padded material. The infotainment system isn't really intuitive, but it works well enough. I'll probably be ok when I get used to it, but it's not a high point of the car. That said, I do appreciate having Android Auto so I can use Goggle Maps and navigate that way. I'll update this in a while and throw in some reliability ratings after I've put some miles on. I've been looking at the oil level frequently to check for gas in there, so far none smelled. To clarify, I have an EX-L AWD, and paid LX AWD MSRP. I didn't negotiate really hard - I wanted EX-L but couldn't find one in town where I live slightly used so I went for the new one. Update: After 1 year of ownership I have no problems to report. No gas in oil, electronics work great, heat-A/C system is fine. During summer I get 34-37 mpg, in winter 30-32, so I'm happy with that. All in all, no complaints and I'm a happy owner, although it is disconcerting getting letters from Honda extending the engine warranty and letters from lawyers for class action lawsuits. At 2.5 years, Car runs great. No repairs or dealer visits other than basic maintenance. Very minor squeaks in a few places, no rattles. Great car, would buy again! Update for 3 years of ownership: Trouble free car for the most part. The infotainment system feels outdated but still works ok. Mechanically and electrically all is well. Maintenance costs aren't too bad, either Only issue is a stiff sun visor on the driver's side. All in all, great reliable car. Update 9-9-2022: continued trouble free motoring. Only costs are scheduled maintenance and it's not expensive. No gas in oil problems either. I did have to replace the sun visor which wasn't super cheap. 2023 update: no repairs yet at 85k miles. Vehicle drives great. I plan to hold it for another 100k if possible. 2024 update: At 100k miles. No issues to report. A slight valve cover leak I'll have repaired at my next maintenance check. So far only following the minder and it's been fine. No gas in oil, transmission works great, fuel economy same as when new, and no big rattles, loose pieces, etc. Great car!
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Crazy brain car
Took my car in for state inspection dash went crazy...everything blinking on dash. All systems failed inspection. Car was fine day before. Called dealer..."oh this happens...bring it in, we'll reprogram ". Got in car to go to dealer 1 1/2 mile down the road it cleared. Passed inspection next day. This makes me crazy!
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